DOI: https://doi.org/10.52970/grmapb.v1i2

Published: 2021-05-12

Behavioral Stimulus for Using Bank Mestika Mobile Banking Services: UTAUT2 Model Perspective

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Designing of Service Dominant Logic and Business Model Canvas: Narrative Study of Village Tourism

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Usability Factors as Antecedent and Consequence on Business Strategy and SERVQUAL: Nielsen & Mack Approach

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Service Quality (SERVQUAL) Dimensions on Customer Satisfaction: Empirical Evidence from Bank Study

Sigit Sugiarto, Vivi Octaviana

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The Effect of Service Quality Elements on Customer Satisfaction

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