Organizational Commitment as Mediator Between Administrative Creativity and Job Performance among Department Managers at Al Hussein Bin Talal University

Main Article Content

Audeh Alleimoun
Ola Ola Allaymoun
Naseem. M. Twaissi
Omar M. Alhawtmeh
Mohamad Rosni Othman
Muath Maqbool

Abstract

The study examines the impact of organizational commitment on administrative creativity and job performance among department managers at Al Hussein bin Talal University. Job performance refers to managers' ability to accomplish their duties efficiently and effectively. Administrative creativity refers to managers' ability to generate innovative ideas and solutions. Organizational commitment is loyalty to an organization. Quantitative research will be used in the study. Surveys will be distributed to Al Hussein bin Talal University department managers to collect data. The study will use validated measures of administrative creativity, organizational commitment, and job performance. Statistical analyses will be performed to examine the relationships and mediating effects among the variables, such as correlation analysis and mediation analysis. This study will impact human resource management and organizational development practices at Al Hussein bin Talal University. The university can improve department manager performance by fostering a culture that encourages innovation and administrative creativity. In addition, understanding organizational commitment can improve employee commitment to the organization.

Article Details

How to Cite
Alleimoun, A., Ola Allaymoun, O. ., Twaissi, N. M. ., Alhawtmeh, O. M. ., Othman, M. R. ., & Maqbool, M. . (2024). Organizational Commitment as Mediator Between Administrative Creativity and Job Performance among Department Managers at Al Hussein Bin Talal University. Golden Ratio of Human Resource Management, 4(1), 17 - 29. https://doi.org/10.52970/grhrm.v4i1.333
Section
Articles

References

Afsana, J., Afrin, F., & Tarannum, T. (2016). Effect of training on employee performance: An empirical study on telecommunication industry in Bangladesh. Journal of Business and Technology (Dhaka), 10(2), 67-80. https://doi.org/10.3329/jbt.v10i2.29468

Aggarwal, A., Sadhna, P., Gupta, S., Mittal, A., & Rastogi, S. (2022). Gen Z entering the workforce: Restructuring HR policies and practices for fostering the task performance and organizational commitment. Journal of Public Affairs, 22(3), e2535. https://doi.org/10.1002/pa.2535

Akbar, W., Riaz, S., Arif, K., & Hayat, A (2018). Measuring the non-financial rewards in escalating employees job satisfaction (a study of private companies in Pakistan). Asia Pacific Journal of Advanced Business and Social Studies, 4(1), 108-116. https://doi.org/10.25275/apjabssv4i1bus11

Al-Ajla, Tawfiq Attia (2009), Administrative creativity and its relationship to the job performance of public sector managers, an applied study on the ministries of the Gaza Strip, Master’s thesis, Islamic University of Gaza, Palestine. http://dx.doi.org/10.37200/IJPR/V24I8/PR280950

Al-Faouri, Rifaat Abdel Halim (2005), Managing Organizational Creativity, Cairo, Arab Organization for Administrative Development, p. 258

Al-Fayad Mahmoud (1995) The impact of leadership style on the administrative creativity of Jordanian public shareholding industrial companies, Master’s thesis, University of Jordan, Amman, p. 51.

Almutairi, D. O. (2016). The Mediating Effects of Organizational commitment on the Relationship between Transformational Leadership Style and Job Performance. International Journal of Business and management, 11(1), 231–241. https://doi.org/10.5539/ijbm.v11n1p231 .

Al-Mzary, M. M. M., Al-rifai, A. D., & Al-Momany, M. O. E. (2015). Training and Its Impact on the Performance of Employees at Jordanian Universities from the Perspective of Employees: The Case of Yarmouk University. Journal of Education and Practice, 6(32), 128-140.

Al-Omari, K., & Okasheh, H. (2017). The influence of work environment on job performance: A case study of engineering company in Jordan. International Journal of Applied Engineering Research, 12(24), 15544–15550. http://www.ripublication.com.

Al-Sarn, Raad Hassan (2001), Managing Innovation and Creativity, Damascus, Al-Rida Publishing House, p. 278. https://doi.org/10.1007/s11628-013-0201-2

Al-Zuhri Radda (2002), Administrative Creativity in the Shadow of Bureaucracy, World of Thought, Volume 17, Issue 30, Issue 3.

Ampofo, E. T., & Karatepe, O. M. (2022). The effects of on-the-job embeddedness and its sub-dimensions on small-sized hotel employees’ organizational commitment, work engagement and turnover intentions. International Journal of Contemporary Hospitality Management, 34(2), 509-533. https://doi.org/10.1108/IJCHM-07-2021-0858

Annane, S. A. R. A. H., & Bouheroud, F. (2020). The Reality of Applying Knowledge Management in Algerian Economic Institutions: Case Study of a Group of Institutions in the City of Setif.

Ashura, M. S. K., Alsabah, F. K. J., Ababneh, R. I., Alshurideh, M. T., Alkhawaldeh, M. I. G., Aldaihani, F. M. F., ... & Mohammad, A. A. S. (2023). The Impact of Organizational Innovation Capabilities on Sustainable Performance: The Mediating Role of Organizational Commitment. In The Effect of Information Technology on Business and Marketing Intelligence Systems (pp. 1419-1435). Cham: Springer International Publishing.

Atmojo, M. (2015). The influence of transformational leadership on job satisfaction, organizational commitment, and employee performance. International research journal of business studies, 5(2). http://dx.doi.org/10.21632/irjbs.5.2.113-128

Atwat Salma, et al. (2016) The impact of adopting administrative creativity on improving employment performance (for a sample of heads of departments in the higher education sector), Journal of the Performance of Algerian Institutions, Issue 10, Ouargla, Algeria. https://doi.org/10.1007/978-3-031-43490-7_21

Avolio, B. J., Zhu, W., Koh, W., & Bhatia, P. (2004). Transformational leadership and organizational commitment: Mediating role of psychological empowerment and moderating role of structural distance. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 25(8), 951-968. https://psycnet.apa.org/doi/10.1002/job.283

Awan, U., Bhatti, S. H., Shamim, S., Khan, Z., Akhtar, P., & Balta, M. E. (2022). The role of big data analytics in manufacturing agility and performance: Moderation–mediation analysis of organizational creativity and of the involvement of customers as data analysts. British Journal of Management, 33(3), 1200-1220. https://doi.org/10.1111/1467-8551.12549

Baron, R. M., & Kenny, D. A. (1986). The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of personality and social psychology, 51(6), 1173. https://psycnet.apa.org/doi/10.1037/0022-3514.51.6.1173

Bashir, S., & Khattak, H. R. (2008). Impact of selected HR practices on perceived employee performance, a study of Public Sector Employees in Pakistan. European Journal of Social Sciences, 5(4), 243–252.

Becton, J. (2012). Using biodata as a predictor of errors, tardiness, policy violations, overall job performance, and turnover among nurses. Journal of Management and Organization, 18(5), 714-727. https://doi.org/10.5172/jmo.2012.18.5.714

Berberoglu, A. (2018). Impact of organizational climate on organizational commitment and perceived organizational performance: empirical evidence from public hospitals. BMC health services research, 18, 1-9. https://doi.org/10.1186/s12913-018-3149-z

Campbell, J. P., McHenry, J. J., & Wise, L. L. (1990). Modeling job performance in a population of jobs. personnel psychology, 43(2), 313- 575. https://psycnet.apa.org/doi/10.1111/j.1744-6570.1990.tb01561.x

Collins, H. (2018). Creative research: the theory and practice of research for the creative industries. Bloomsbury Publishing. http://dx.doi.org/10.5040/9781474247115

Gandi, J., C., Wai, P., S., Karick, H., and Dagona, Z., K. (2011). The role of stress and level of burnout in job performance among nurses. Mental Health Family in Medicine, 8(3),181–194. http://www.ncbi.nlm.nih.gov/pmc/articles/pmc3314275/

Ghaibi, E., Soltani Manesh, M. R., Bushra, M., Gilani, Z., Salimi Nabi, K., & Zarif, F. (2022). Comparison of Organizational Citizenship Behavior and Job Creativity between Male and Men's Education Personnel 1 Ahwaz. Eurasian Journal of Chemical, Medicinal and Petroleum Research, 1(2), 49-57. https://doi.org/10.5281/zenodo.7362338

Ghazzawi, I. (2019). Organizational Commitment: A Review of the Conceptual and Empirical Literature and a Research Agenda. International Leadership Journal, 11(1), 78–119

Ghosh, K. (2015). Developing organizational creativity and innovation: Toward a model of self-leadership, employee creativity, creativity climate and workplace innovative orientation. Management Research Review, 38(11), 1126-1148. https://doi.org/10.1108/MRR-01-2014-0017

Ghozali, A., Sukmara, R. B., & Aulia, B. U. (2016). A comparative study of climate change mitigation and adaptation on flood management between Ayutthaya City (Thailand) and Samarinda City (Indonesia). Procedia-Social and Behavioral Sciences, 227, 424-429. http://dx.doi.org/10.1016/j.sbspro.2016.06.096

Greenslade, J. H., & Jimmieson, N. L. (2007). Distinguishing between task and contextual performance for nurses: development of a job performance scale. Journal of Advanced Nursing, 58(6), 602–611. https://doi.org/10.1111/j.1365-2648.2007.04256.x.

Grego-Planer, D. (2019). The relationship between organizational commitment and organizational citizenship behaviors in the public and private sectors. Sustainability, 11(22), 6395. https://doi.org/10.3390/su11226395

Hadi, N., & Tentama, F. (2020). Affective Commitment, Continuance Commitment and Normative Commitment in Reflecting Organizational Commitment. American International Journal of Business Management (AIJBM), 3(8), 148–156. www.aijbm.com

Haigan, Abdurrahman (2004). The Creativity Approach for Problems Solving, Alreyad, Naif Arab Academy for Security Science.

Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2014). Pearson new international edition. Multivariate Data Analysis, Seventh Edition. Pearson Education Limited Harlow, Essex.

Hair, J. F., William C. B., Babin, B. J., & Anderson, R. E. (2010). Multivariate Data Analysis. Englewood Cliffs, NJ: Prentice Hall.

Hariyonyoto, F. R., Musnadi, S., & Majid, M. S. A. (2019). Effect of organizational commitment, job satisfaction and work insecurity on turnover intention and its impact on the organizational performance of Bank Aceh Syariah. The International Journal of Business Management and Technology, 3(4), 23-32.

Hendri, M. I. (2019). The mediation effect of job satisfaction and organizational commitment on the organizational learning effect of the employee performance. International Journal of Productivity and Performance Management, 68(7), 1208-1234. https://doi.org/10.1108/IJPPM-05-2018-0174

Hervani, A. A., Nandi, S., Helms, M. M., & Sarkis, J. (2022). A performance measurement framework for socially sustainable and resilient supply chains using environmental goods valuation methods. Sustainable Production and Consumption, 30, 31-52. https://doi.org/10.1016/j.spc.2021.11.026

Holmbeck, G. N. (1997). Toward terminological, conceptual, and statistical clarity in the study of mediators and moderators: examples from the child-clinical and pediatric psychology literatures. Journal of consulting and clinical psychology, 65(4), 599. https://doi.org/10.1037//0022-006x.65.4.599

Holmbeck, G. N. (2002). Post-hoc probing of significant moderational and mediational effects in studies of pediatric populations. Journal of pediatric psychology, 27(1), 87-96. https://doi.org/10.1093/jpepsy/27.1.87

Houtgraaf, G., Kruyen, P. M., & van Thiel, S. (2023). Public sector creativity as the origin of public sector innovation: A taxonomy and future research agenda. Public Administration, 101(2), 539-556. https://doi.org/10.1111/padm.12778

Jehanzeb, K., & Mohanty, J. (2020). The mediating role of organizational commitment between organizational justice and organizational citizenship behavior: Power distance as moderator. Personnel Review, 49(2), 445-468. https://doi.org/10.1108/PR-09-2018-0327

Jezycki, Andrew (2005)."an Analysis of the Correlation Between Creativity Style and Leader Behavior in Elementary, Middle and Secondary Schools". San Francisco,2005, Unpublished Ed. D Dissertation, Submitted to the University of San Francisco.

Juyumaya, J., & Torres, J. P. (2023). Effects of transformational leadership and work engagement on managers’ creative performance. Baltic Journal of Management, 18(1), 34-53. https://doi.org/10.1108/BJM-11-2021-0449

Karoso, S., Riinawati, R., Ilham, R. N., Rais, R. G. P., & Latifa, D. (2022). Analyzing the Relationship of Work Environment and Quality of Work Life on Employee Performance: The Mediating Role of Organizational Commitment. Journal of Madani Society, 1(3), 167-173.

Kawiana, I., Dewi, L. K. C., Hartati, P. S., Setini, M., & Asih, D. (2021). Effects of leadership and psychological climate on organizational commitment in the digitization era. The Journal of Asian Finance, Economics and Business, 8(1), 1051-1062. http://dx.doi.org/10.13106/jafeb.2021.vol8.no1.1051

Kaynak, R., Toklu, A. T., Elci, M., & Toklu, I. T. (2016). Effects of occupational health and safety practices on organizational commitment, work alienation, and job performance: Using the PLS-SEM approach. International Journal of Business and Management, 11(5), 146-166. https://doi.org/10.5539/ijbm.v11n5p146

Kontoghiorghes, C. (2016). Linking high performance organizational culture and talent management: satisfaction/motivation and organizational commitment as mediators. The International Journal of Human Resource Management, 27(16), 1833-1853. https://psycnet.apa.org/doi/10.1080/09585192.2015.1075572

Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., Schaufeli, W. B., de Vet, H. C., & van der Beek, A. J. (2011). Conceptual frameworks of individual work performance: A systematic review. Journal of occupational and environmental medicine, 856-866. https://doi.org/10.1097/JOM.0b013e318226a763 .

López-Cabarcos, M. Á., Vázquez-Rodríguez, P., & QuinoA-Pineiro, L. M. (2022). An approach to employees’ job performance through work environmental variables and leadership behaviors. Journal of Business Research, 140, 361-369. https://doi.org/10.1016/j.jbusres.2021.11.006

Mahgoub, Aly. (2013). Administrative Creativity, Organized Development, Oman, First Edition, Arab Organization for Administrative Science.

Masa'd, Fawzieh & Aljawarneh, Nader (2020). Administrative creativity and job performance: An Empirical Study at Gadara University. International Journal of Psychosocial Rehabilitation 24(8): 9574-9584. http://dx.doi.org/10.37200/IJPR/V24I8/PR280950

Mohammed, A., S., Nassar, M., E., Ghallab, S., A. and Morsy, S., M. (2013). Nurses Managers' Decision Making styles and Its Effect on Staff Nurses' Job Performance. Journal of American Science 9(12), 171 – 179.

Muhamad, L. F., Bakti, R., Febriyantoro, M. T., Kraugusteeliana, K., & Ausat, A. M. A. (2023). DO Innovative Work Behavior And Organizational Commitment Create Business Performance: A Literature Review. Community Development Journal: Jurnal Pengabdian Masyarakat, 4(1), 713-717.

Muller, D., Judd, C. M., & Yzerbyt, V. Y. (2005). When moderation is mediated and mediation is moderated. Journal of personality and social psychology, 89(6), 852. https://doi.org/10.1037/0022-3514.89.6.852

Murad, Ait Mohammed. (2016). International Conference on Creativity and Creativity in Business - R & D Center - Human Resources - Ramah - Jordan, Amman, 124-137.

Muslim Abdullah (2015). Creativity and administrative innovation, organization, and coordination. First edition, Dar Al-Moataz for Publishing and Distribution: Amman, Jordan.

Mustafa, M. J., Badri, S. K. Z., & Ramos, H. M. (2022). Linking middle-managers' ownership feelings to their innovative work behavior: the mediating role of affective organizational commitment. Journal of Management & Organization, 1-18.

Nguyen, N. P., & McGuirk, H. (2022). Evaluating the effect of multifactor on employee’s innovative behavior in SMEs: mediating effects of thriving at work and organizational commitment. International Journal of Contemporary Hospitality Management, 34(12), 4458-4479. https://doi.org/10.1108/IJCHM-11-2021-1354

Rana, M. H., & Malik, M. S. (2017). Impact of human resource (HR) practices on organizational performance: Moderating role of Islamic principles. International Journal of Islamic and Middle Eastern Finance and Management, 10(2), 186–207. https://doi.org/10.1108/IMEFM-04-2016-0060

Renyut, B. C., Modding, H. B., & Bima, J. (2017). The effect of organizational commitment, competence on Job satisfaction and employees' performance in Maluku Governor's Office.

Salgado, J. F., & Moscoso, S. (2022). Cross-cultural evidence of the relationship between subjective well-being and job performance: A meta-analysis. Revista de Psicología del Trabajo y de las Organizations', 38(1), 27-42. https://psycnet.apa.org/doi/10.5093/jwop2022a3

Schätzlein, L., Schlütter, D., & Hahn, R. (2023). Managing the external financing constraints of social enterprises: A systematic review of a diversified research landscape. International Journal of Management Reviews, 25(1), 176-199. https://doi.org/10.1111/ijmr.12310

Semedo, A. S., Coelho, A., & Ribeiro, N. (2018). The relationship between authentic leaders and employees’ creativity: what are the roles of affective commitment and job resourcefulness? International Journal of Workplace Health Management, 11(2), 58-73. http://dx.doi.org/10.1108/IJWHM-06-2017-0048

Shagoura, Muneer. (2012). The management of change and its relationship with the administrative creativity for the high schools' principals in Gaza provinces from the point of view of the teachers. A non-published master degree thesis. Azhar University:

Singh, S., Darwish, T. K., & Potočnik, K. (2016). Measuring organizational performance: A case for subjective measures. British Journal of Management, 27(1), 214–224.

Sonnentag, S., Volmer, J., & Spychala, A. (2008). Job performance. The Sage handbook of organizational behavior, 1, 427-447.

Subagja, A. D. (2023). Analysis of Factors Leading to E-commerce Adoption. Apollo: Journal of Tourism and Business, 1(1), 1-5.

Tang, T., Vezzani, V., & Eriksson, V. (2020). Developing critical thinking, collective creativity skills and problem solving through playful design jams. Thinking Skills and Creativity, 37, 100696.

Taskov, N., & Mitreva, E. (2015). The motivation and the efficient communication both are the essential pillar within the building of the TQM (total quality management) system within the Macedonian Higher Education Institutions. Procedia-Social and Behavioral Sciences, 180, 227-234. https://doi.org/10.1016/j.sbspro.2015.02.109

To, W. M., & Huang, G. (2022). Effects of equity, perceived organizational support and job satisfaction on organizational commitment in Macao's gaming industry. Management Decision, 60(9), 2433-2454. https://doi.org/10.1108/MD-11-2021-1447

Trinkoff, A., M., Johantgen, M., Storr, C., L., Gurses, A., P., Liang, Y., Han, K. (2011). Nurses' Work Schedule Characteristics, Nurse Staffing, and Patient Mortality, Nursing Research, 60 (1), 1 – 8. https://doi.org/10.1097/NNR.0b013e3181fff15d

Unruh, L., Y. and Nooney, J. (2011). Newly licensed registered nurses’ perceptions of job difficulties, demands and control: individual and organizational predictors. Journal of Nursing Management, 19 (5), 572–584. https://doi.org/10.1111/j.1365-2834.2011.01239.x

Utomo, H. J. N., Irwantoro, I., Wasesa, S., Purwati, T., Sembiring, R., & Purwanto, A. (2023). Investigating The Role of Innovative Work Behavior, Organizational Trust, Perceived Organizational Support: An Empirical Study on SMEs Performance. Journal of Law and Sustainable Development, 11(2), e417-e417. https://doi.org/10.1080/09585192.2020.1754881

Van Waeyenberg, T., Peccei, R., & Decramer, A. (2022). Performance management and teacher performance: the role of affective organizational commitment and exhaustion. The International Journal of Human Resource Management, 33(4), 623-646. https://doi.org/10.1080/09585192.2020.1754881

Weng, X., Chiu, T. K., & Tsang, C. C. (2022). Promoting student creativity and entrepreneurship through real-world problem-based maker education. Thinking Skills and Creativity, 45, 101046. https://doi.org/10.1016/j.tsc.2022.101046

Yandi, A., & Havidz, H. B. H. (2022). Employee performance model: Work engagement through job satisfaction and organizational commitment (A study of human resource management literature study). Dinasti International Journal of Management Science, 3(3), 547-565. https://doi.org/10.31933/dijms.v3i3.1105

Yossef, S. A. M., & Rakha, A. H. H. (2017). Efficiency of Personal and Administrative Skills for Managerial Leadership on Administrative Creativity at Najran University. Journal of education and practice, 8(6), 113-122.

Zhao, D. & Wang, L. (2020). School governance structure and its impact on student performance: A comparative study between four provinces of China and the PISA2015 high-scored countries/economies. Best Evidence in Chinese Education, 6(2), P. 825-843.