Main Article Content
Abstract
This study explores the influence of work-life balance and compensation on employee performance, considering job satisfaction as a mediating variable in the context of the public sector. A quantitative approach was applied through a survey of 60 civil servants in the Procurement Division of the Denpasar City Government. The data were gathered through questionnaires distributed via Google Forms and analyzed using SmartPLS 4 software. The results showed no significant effect of work-life balance on employee performance, either directly or indirectly through job satisfaction. In contrast, while compensation showed no direct effect on performance, it positively influenced performance indirectly through the mediating role of job satisfaction. These findings highlight the crucial mediating role of job satisfaction in improving employee performance, particularly in relation to compensation.
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References
- Aditya, D. J. D., & Deviastri, L. (2024). Influence Work Life Balance and Compensation on Employee Performance with Satisfaction Work as a Mediating Factor. Human Capital and Organizations, 1(2).
- Ahmad, R., Nawaz, M. R., Ishaq, M. I., Khan, M. M., & Ashraf, H. A. (2023). Social exchange theory: Systematic review and future directions. Frontiers in Psychology, 13, Article 1015921. https://doi.org/10.3389/fpsyg.2022.1015921
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- Belete, A. (2018). Turnover intention influencing factors of employees: An empirical work review. International Journal of Research in Business Studies and Management, 5(7), 23–31.
- Berliana, M., Siregar, N., & Gustian, H. D. (2018). The model of job satisfaction and employee performance. International Review of Management and Marketing, 8(6), 41–46.
- Blau, P. M. (1964). Exchange & power in social life. John Wiley & Sons.
- Busro, M. (2018). Teori-teori manajemen sumber daya manusia. Prenada.
- Cahyanuzul, P. A., Handayani, S., & Afriyani, F. (2025). The Impact of Work-Life Balance and Job Satisfaction on Employee Productivity. Golden Ratio of Human Resource Management, 5(2), 350–359. https://doi.org/10.52970/grhrm.v5i2.1177
- Chin, W., & Marcoulides, G. (1998). The partial least squares approach to structural equation modeling. In G. A. Marcoulides (Ed.), Modern methods for business research (pp. 295-336). Lawrence Erlbaum Associates.
- Cropanzano, R., & Mitchell, M. S. (2005). Social exchange theory: An interdisciplinary review. Journal of Management, 31(6), 874–900. https://doi.org/10.1177/0149206305279602
- Darmawan, R. (2023). Pengaruh kompensasi dan work-life balance terhadap kepuasan kerja dengan variabel stres kerja sebagai variabel mediasi. SEIKO: Journal of Management & Business, 6(1).
- Diastuti, M. (2021). Pemberian kompensasi sebagai tolak ukur semangat kerja karyawan. Journal Feb Unmul, 18(2), 248–252.
- Foanto, E. F., Tunarso, E. B., & Kartika, E. W. (2020). Peran work life balance terhadap kinerja karyawan melalui komitmen afektif sebagai variabel mediasi pada karyawan hotel berbintang tiga di Makassar, Sulawesi Selatan. Jurnal Manajemen Perhotelan, 6(1), 37–45. https://doi.org/10.9744/jmhot.6.1.37–45
- Gracia, M., & Lusiana, D. (2025). The Influence of Job Stress on Employee Performance Mediated by Job Satisfaction: A Study on Employees in the Food & Beverage Industry in Jabodetabek, Indonesia. Golden Ratio of Human Resource Management, 5(2), 291–297. https://doi.org/10.52970/grhrm.v5i2.1019
- Greenhaus, J. H., Collins, K. M., & Shaw, J. D. (2003). The relation between work-family balance and quality of life. Journal of Vocational Behavior, 63(3), 510–531. https://doi.org/10.1016/S0001-8791(02)00042-8
- Hair, J. F., Jr., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Danks, N. P., & Ray, S. (2021). Partial least squares structural equation modeling (PLS-SEM) using R: A workbook. Springer.
- Hardiyansyah, I., Razak, I., & Silitonga, E. (2023). The influence of motivation and compensation on employee performance at Pt Unisadhuguna with job satisfaction mediation. Journal of Economics, Finance and Management Studies, 6(9). https://doi.org/10.47191/jefms/v6-i9-19
- Hasibuan, M. S. P. (2019). Manajemen sumber daya manusia (Edisi revisi). Bumi Aksara.
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- Homans, G. C. (1961). Social behavior: Its elementary forms. Harcourt, Brace & World.
- Idris, A. K. R., Soetjipto, B. E., & Supriyanto, A. S. (2020). The mediating role of job satisfaction on compensation, work environment, and employee performance: Evidence from Indonesia. Entrepreneurship and Sustainability Issues, 8(2), 735–750. https://doi.org/10.9770/jesi.2020.8.2
- Irwandi, F. Y., & Sanjaya, A. (2022). Pengaruh Work-Life Balance dan Work Engagement terhadap Kinerja Karyawan melalui Kepuasan Kerja. Journal of Business Management Education, 7(2), 1-7.
- Kawiana, I. G. P. (2020). Manajemen sumber daya manusia, MSDM perusahaan. Unhi Press Publishing.
- Kertiriasih, N. N. R., Vipraprastha, T., & Sariani, N. L. P. (2023). Pengaruh komitmen organisasi dan kompensasi terhadap kinerja karyawan melalui kepuasan kerja sebagai variabel intervening. Jurnal Ilmiah Edunomika, 8(1). https://doi.org/10.29040/jie.v8i1.11716
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- Kim, H. K. (2014). Work-life balance and employees’ performance: The mediating role of affective commitment. Global Business and Management Research: An International Journal, 6(1), 37–51.
- Kurniasari, D. M., & Qurnely, M. B. (2022). Pengaruh work-life balance, stres kerja dan etika kerja Islam terhadap kinerja karyawan milenial di masa pandemi Covid-19 dengan kepuasan kerja sebagai variabel intervening (Studi Kasus Bank BTN Syariah KC Solo). Journal Nisbah, 8(1), 23–39. https://doi.org/10.30997/jn.v8i1.5706
- Mabaso, C. M., & Dlamini, B. I. (2017). Impact of Compensation and Benefits on Job Satisfaction. Research Journal of Business Management, 11(2), 80–90.
- Maulana, A., Fadhilah, M., & Kirana, K. C. (2022). Pengaruh kompensasi, kepemimpinan transformasional, dan lingkungan kerja terhadap organizational citizenship behavior (ocb) melalui motivasi kerja sebagai variabel intervening. Jurnal Manajemen, 14(1), 65-75.
- McDonald, P., & Bradley, L. M. (2005). The case for work-life balance: Closing the gap between policy and practice. Hudson Global Resources (Aust) Pty Limited.
- Microsoft. (2022). Work Trend Index 2022: Hybrid Work Is Just Work. Are We Doing It Wrong? Microsoft.
- Nadhilah, R., Nugraha, S. A., & Dewi, K. R. (2024). The influence of work-life balance and work motivation on employee performance through job satisfaction. International Journal of Research in Business and Social Science, 13(4), 120–130. https://doi.org/10.20525/ijrbs.v13i4.3891
- Paramita, L., & Supartha, I. W. G. (2022). Role of work stress as a mediating variable between compensation and work-life balance on employee performance. European Journal of Business and Management Research, 7(3).
- Perry, J.L. and Wise, L.R. (1990). The Motivational Bases of Public Service. Public Administration Review, 50, 367-373. https://doi.org/10.2307/976618
- Prawirosentono. (2018). Manajemen sumber daya manusia untuk perusahaan: Dari teori ke praktek. Rajagrafindo Persada.
- Putro, M. B. S., & Wajdi, F. (2024). The influence of work-life balance and work ethic on employee performance with job satisfaction as an intervening variable. Management Studies and Entrepreneurship Journal, 5(1), 2651–2659.
- Ramli, A. H. (2019). Compensation, job satisfaction, and employee performance in health services. Business and Entrepreneurial Review, 18(2), 177–186.
- Rene, R., & Wahyuni, S. (2018). Pengaruh work-life balance terhadap komitmen organisasi, kepuasan kerja, dan motivasi kerja terhadap kinerja individu pada karyawan perusahaan asuransi di Jakarta. Jurnal Manajemen dan Bisnis Sriwijaya, 16(1), 53–63.
- Robbins, S. P., & Judge, T. A. (2019). Organizational behavior (18th ed.). Pearson Education.
- Sánchez-Hernández, M. I., González-López, Ó. R., & Tato-Jiménez, J. L. (2019). Work-Life Balance in Great Companies and Pending Issues for Engaging New Generations at Work. International Journal of Environmental Research and Public Health, 16(24), 5122. https://doi.org/10.3390/ijerph16245122
- Simamora, H. (2019). Manajemen sumber daya manusia. Bagian Penerbitan STIE YPKN.
- Stankevičienė, A., Tamaševičius, V., Diskienė, D., Grakauskas, Ž., & Rudinskaja, L. (2021). The mediating effect of work-life balance on the relationship between work culture and employee well-being. Journal of Business Economics and Management, 22(4), 988–1007. https://doi.org/10.3846/jbem.2021.14729
- Sudiardhita, K. I. R., Mukhtar, S., Hartono, B., & Herlitah. (2018). The effect of compensation, motivation of employees, and work satisfaction on employee performance, PT. Bank Xyz (Persero) Tbk. Academy of Strategic Management Journal, 17(4), 1–14.
- Sutanto, E. M., Sigiols, P. J., & Wijaya, E. N. (2024). Work-life balance, employee engagement, job satisfaction, and Indonesian employees’ performance. International Journal of Business and Society, 25(3), 832–851
- Syaputra, N., & Kusuma, M. (2022). Pengaruh motivasi, kepuasan kerja dan stress kerja terhadap kinerja karyawan pada PT. Agung Automall Bengkulu. EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis, 10(1), 432-442.
- Udin, U. (2023). The Impact of Work-Life Balance on Employee Performance: Mediating Role of Affective Commitment and Job Satisfaction. International Journal of Sustainable Development and Planning, 18(1), 3649–3655. https://doi.org/10.18280/ijsdp.181131
- Wahyudi, D., & Lestari, N. D. (2021). Analisis kompensasi dan kinerja pegawai di sektor publik. Jurnal Administrasi Publik, 12(1), 45–60. https://doi.org/10.31289/jap.v12i1.4356
- Wolor, C. W. (2020). The importance of work-life balance on employee performance of the millennial generation in Indonesia. SSRN. https://ssrn.com/abstract=3717417
- Wirawan. (2009). Evaluasi kinerja sumber daya manusia: Teori, aplikasi dan penelitian. Salemba Empat.
- Wulandari, M., & Hadi, H. K. (2021). Peran job satisfaction sebagai variabel intervening antara work life balance terhadap employee performance. Jurnal Ilmu Manajemen, 9(2), 816.
References
Aditya, D. J. D., & Deviastri, L. (2024). Influence Work Life Balance and Compensation on Employee Performance with Satisfaction Work as a Mediating Factor. Human Capital and Organizations, 1(2).
Ahmad, R., Nawaz, M. R., Ishaq, M. I., Khan, M. M., & Ashraf, H. A. (2023). Social exchange theory: Systematic review and future directions. Frontiers in Psychology, 13, Article 1015921. https://doi.org/10.3389/fpsyg.2022.1015921
Alamsyah, F., Harun, P., Pracoyo, A., & Bagasworo, J. W. (2025). The influence of work-life balance, work environment, and compensation on employee performance through job satisfaction (A study on employees of PT XYZ). Jurnal Keuangan dan Perbankan, 21(2), 179–196.
Anita Sukmawati, Sri Sundari, & Marisi Pakpahan. (2023). Faktor Yang Memengaruhi Kinerja Karyawan: Kajian Studi Literatur Manajemen Sumber Daya Manusia. Maeswara : Jurnal Riset Ilmu Manajemen Dan Kewirausahaan, 2(1), 239–248. https://doi.org/10.61132/maeswara.v2i1.622
Asari, A. F. (2022). Pengaruh work-life balance terhadap kinerja karyawan melalui kepuasan kerja pada karyawan BPJS Ketenagakerjaan. Jurnal Ilmu Manajemen, 10(3).
Belete, A. (2018). Turnover intention influencing factors of employees: An empirical work review. International Journal of Research in Business Studies and Management, 5(7), 23–31.
Berliana, M., Siregar, N., & Gustian, H. D. (2018). The model of job satisfaction and employee performance. International Review of Management and Marketing, 8(6), 41–46.
Blau, P. M. (1964). Exchange & power in social life. John Wiley & Sons.
Busro, M. (2018). Teori-teori manajemen sumber daya manusia. Prenada.
Cahyanuzul, P. A., Handayani, S., & Afriyani, F. (2025). The Impact of Work-Life Balance and Job Satisfaction on Employee Productivity. Golden Ratio of Human Resource Management, 5(2), 350–359. https://doi.org/10.52970/grhrm.v5i2.1177
Chin, W., & Marcoulides, G. (1998). The partial least squares approach to structural equation modeling. In G. A. Marcoulides (Ed.), Modern methods for business research (pp. 295-336). Lawrence Erlbaum Associates.
Cropanzano, R., & Mitchell, M. S. (2005). Social exchange theory: An interdisciplinary review. Journal of Management, 31(6), 874–900. https://doi.org/10.1177/0149206305279602
Darmawan, R. (2023). Pengaruh kompensasi dan work-life balance terhadap kepuasan kerja dengan variabel stres kerja sebagai variabel mediasi. SEIKO: Journal of Management & Business, 6(1).
Diastuti, M. (2021). Pemberian kompensasi sebagai tolak ukur semangat kerja karyawan. Journal Feb Unmul, 18(2), 248–252.
Foanto, E. F., Tunarso, E. B., & Kartika, E. W. (2020). Peran work life balance terhadap kinerja karyawan melalui komitmen afektif sebagai variabel mediasi pada karyawan hotel berbintang tiga di Makassar, Sulawesi Selatan. Jurnal Manajemen Perhotelan, 6(1), 37–45. https://doi.org/10.9744/jmhot.6.1.37–45
Gracia, M., & Lusiana, D. (2025). The Influence of Job Stress on Employee Performance Mediated by Job Satisfaction: A Study on Employees in the Food & Beverage Industry in Jabodetabek, Indonesia. Golden Ratio of Human Resource Management, 5(2), 291–297. https://doi.org/10.52970/grhrm.v5i2.1019
Greenhaus, J. H., Collins, K. M., & Shaw, J. D. (2003). The relation between work-family balance and quality of life. Journal of Vocational Behavior, 63(3), 510–531. https://doi.org/10.1016/S0001-8791(02)00042-8
Hair, J. F., Jr., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Danks, N. P., & Ray, S. (2021). Partial least squares structural equation modeling (PLS-SEM) using R: A workbook. Springer.
Hardiyansyah, I., Razak, I., & Silitonga, E. (2023). The influence of motivation and compensation on employee performance at Pt Unisadhuguna with job satisfaction mediation. Journal of Economics, Finance and Management Studies, 6(9). https://doi.org/10.47191/jefms/v6-i9-19
Hasibuan, M. S. P. (2019). Manajemen sumber daya manusia (Edisi revisi). Bumi Aksara.
Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135. https://doi.org/10.1007/s11747-014-0403-8
Homans, G. C. (1961). Social behavior: Its elementary forms. Harcourt, Brace & World.
Idris, A. K. R., Soetjipto, B. E., & Supriyanto, A. S. (2020). The mediating role of job satisfaction on compensation, work environment, and employee performance: Evidence from Indonesia. Entrepreneurship and Sustainability Issues, 8(2), 735–750. https://doi.org/10.9770/jesi.2020.8.2
Irwandi, F. Y., & Sanjaya, A. (2022). Pengaruh Work-Life Balance dan Work Engagement terhadap Kinerja Karyawan melalui Kepuasan Kerja. Journal of Business Management Education, 7(2), 1-7.
Kawiana, I. G. P. (2020). Manajemen sumber daya manusia, MSDM perusahaan. Unhi Press Publishing.
Kertiriasih, N. N. R., Vipraprastha, T., & Sariani, N. L. P. (2023). Pengaruh komitmen organisasi dan kompensasi terhadap kinerja karyawan melalui kepuasan kerja sebagai variabel intervening. Jurnal Ilmiah Edunomika, 8(1). https://doi.org/10.29040/jie.v8i1.11716
Kementerian Pendayagunaan Aparatur Negara dan Reformasi Birokrasi. (2017). Peraturan Menteri Pendayagunaan Aparatur Negara dan Reformasi Birokrasi Nomor 38 Tahun 2017 tentang Standar Kompetensi Jabatan Aparatur Sipil Negara.
Kim, H. K. (2014). Work-life balance and employees’ performance: The mediating role of affective commitment. Global Business and Management Research: An International Journal, 6(1), 37–51.
Kurniasari, D. M., & Qurnely, M. B. (2022). Pengaruh work-life balance, stres kerja dan etika kerja Islam terhadap kinerja karyawan milenial di masa pandemi Covid-19 dengan kepuasan kerja sebagai variabel intervening (Studi Kasus Bank BTN Syariah KC Solo). Journal Nisbah, 8(1), 23–39. https://doi.org/10.30997/jn.v8i1.5706
Mabaso, C. M., & Dlamini, B. I. (2017). Impact of Compensation and Benefits on Job Satisfaction. Research Journal of Business Management, 11(2), 80–90.
Maulana, A., Fadhilah, M., & Kirana, K. C. (2022). Pengaruh kompensasi, kepemimpinan transformasional, dan lingkungan kerja terhadap organizational citizenship behavior (ocb) melalui motivasi kerja sebagai variabel intervening. Jurnal Manajemen, 14(1), 65-75.
McDonald, P., & Bradley, L. M. (2005). The case for work-life balance: Closing the gap between policy and practice. Hudson Global Resources (Aust) Pty Limited.
Microsoft. (2022). Work Trend Index 2022: Hybrid Work Is Just Work. Are We Doing It Wrong? Microsoft.
Nadhilah, R., Nugraha, S. A., & Dewi, K. R. (2024). The influence of work-life balance and work motivation on employee performance through job satisfaction. International Journal of Research in Business and Social Science, 13(4), 120–130. https://doi.org/10.20525/ijrbs.v13i4.3891
Paramita, L., & Supartha, I. W. G. (2022). Role of work stress as a mediating variable between compensation and work-life balance on employee performance. European Journal of Business and Management Research, 7(3).
Perry, J.L. and Wise, L.R. (1990). The Motivational Bases of Public Service. Public Administration Review, 50, 367-373. https://doi.org/10.2307/976618
Prawirosentono. (2018). Manajemen sumber daya manusia untuk perusahaan: Dari teori ke praktek. Rajagrafindo Persada.
Putro, M. B. S., & Wajdi, F. (2024). The influence of work-life balance and work ethic on employee performance with job satisfaction as an intervening variable. Management Studies and Entrepreneurship Journal, 5(1), 2651–2659.
Ramli, A. H. (2019). Compensation, job satisfaction, and employee performance in health services. Business and Entrepreneurial Review, 18(2), 177–186.
Rene, R., & Wahyuni, S. (2018). Pengaruh work-life balance terhadap komitmen organisasi, kepuasan kerja, dan motivasi kerja terhadap kinerja individu pada karyawan perusahaan asuransi di Jakarta. Jurnal Manajemen dan Bisnis Sriwijaya, 16(1), 53–63.
Robbins, S. P., & Judge, T. A. (2019). Organizational behavior (18th ed.). Pearson Education.
Sánchez-Hernández, M. I., González-López, Ó. R., & Tato-Jiménez, J. L. (2019). Work-Life Balance in Great Companies and Pending Issues for Engaging New Generations at Work. International Journal of Environmental Research and Public Health, 16(24), 5122. https://doi.org/10.3390/ijerph16245122
Simamora, H. (2019). Manajemen sumber daya manusia. Bagian Penerbitan STIE YPKN.
Stankevičienė, A., Tamaševičius, V., Diskienė, D., Grakauskas, Ž., & Rudinskaja, L. (2021). The mediating effect of work-life balance on the relationship between work culture and employee well-being. Journal of Business Economics and Management, 22(4), 988–1007. https://doi.org/10.3846/jbem.2021.14729
Sudiardhita, K. I. R., Mukhtar, S., Hartono, B., & Herlitah. (2018). The effect of compensation, motivation of employees, and work satisfaction on employee performance, PT. Bank Xyz (Persero) Tbk. Academy of Strategic Management Journal, 17(4), 1–14.
Sutanto, E. M., Sigiols, P. J., & Wijaya, E. N. (2024). Work-life balance, employee engagement, job satisfaction, and Indonesian employees’ performance. International Journal of Business and Society, 25(3), 832–851
Syaputra, N., & Kusuma, M. (2022). Pengaruh motivasi, kepuasan kerja dan stress kerja terhadap kinerja karyawan pada PT. Agung Automall Bengkulu. EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis, 10(1), 432-442.
Udin, U. (2023). The Impact of Work-Life Balance on Employee Performance: Mediating Role of Affective Commitment and Job Satisfaction. International Journal of Sustainable Development and Planning, 18(1), 3649–3655. https://doi.org/10.18280/ijsdp.181131
Wahyudi, D., & Lestari, N. D. (2021). Analisis kompensasi dan kinerja pegawai di sektor publik. Jurnal Administrasi Publik, 12(1), 45–60. https://doi.org/10.31289/jap.v12i1.4356
Wolor, C. W. (2020). The importance of work-life balance on employee performance of the millennial generation in Indonesia. SSRN. https://ssrn.com/abstract=3717417
Wirawan. (2009). Evaluasi kinerja sumber daya manusia: Teori, aplikasi dan penelitian. Salemba Empat.
Wulandari, M., & Hadi, H. K. (2021). Peran job satisfaction sebagai variabel intervening antara work life balance terhadap employee performance. Jurnal Ilmu Manajemen, 9(2), 816.