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Abstract
Organizational reform in State-Owned Enterprises (SOEs) is part of the Indonesian government's strategy to improve efficiency and competitiveness. However, this process often affects human resources, especially employee performance. This study analyzes the influence of change management on employee performance during restructuring in one SOE. The research applies a quantitative approach with an explanatory survey design. Data were collected through questionnaires from 120 permanent employees in units affected by restructuring. The analysis, using regression, indicates that change management has a significant positive effect on employee performance. Transformational leadership, effective communication, and employee involvement are identified as key factors that enhance productivity and motivation. These findings align with established change management theories and reinforce previous evidence in public sector contexts. The study concludes that well-implemented change management is critical to sustaining and improving employee performance during organizational transitions, offering practical insights for HR managers in SOEs to develop participatory and human-centered strategies.
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References
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References
Alleimoun, A., Allayment, O., Twaissi, N. M., Alhawtmeh, O. M., & Othman, M. R. (2024). Organizational commitment as a mediator between administrative creativity and job performance among department managers at Al Hussein Bin Talal University. Golden Ratio of Human Resource Management, 4(1), 17–30. https://doi.org/10.52970/grhrm.v4i1.333
Armenakis, A. A., & Harris, S. G. (2009). Reflections: Our Journal of Organizational Change Research and Practice. Journal of Change Management, 9(2), 127–142. https://doi.org/10.1080/14697010902879079
Badan Pusat Statistik. (2023). Statistik ketenagakerjaan sektor pertanian Indonesia 2023. BPS.
Collins, S. P., Storrow, A., Liu, D., Jenkins, C. A., Miller, K. F., Kampe, C., & Butler, J. (2021). Examining whether a self-care program reduces healthcare use and improves health among patients with acute heart failure: a guided HF study.
Creswell W. J. & Creswell J. D. (2014). Qualitative, quantitative, and mixed-methods approaches. Research Design: Qualitative, Quantitative, and mixed-methods approaches. In Research Design (5th ed.) 5, Issue June). SAGE Publications.
Field, A. (2013). Statistical analyses were performed using the IBM SPSS Statistics software.
Kotter, J. P., & Cohen, D. (1996). Change leadership: The Kotter collection (5 Books). Harvard Business Review Press.
Ghozali, I. (2018). Multivariate analysis was performed using IBM SPSS 25. In Agency (Vol. 1, Issue 1). Diponegoro University Publishing Agency.
Herold, D. M., Fedor, D. B., Caldwell, S., Liu, Y. (2008). The effects of transformational and change leadership on employees ' commitment to change: A multilevel study. Journal of Applied Psychology, 93(2), 346–357. https://doi.org/10.1037/0021-9010.93.2.346
Hiatt, M. J. (2006). ADKAR: A model for changes in business, government, and our community. In the Model for change in business, government, and our community. Prosci Learning Center Publications.
Kementerian BUMN. (2024). Laporan Kinerja Kementerian BUMN 2023 (pp. 1–101). https://www.bumn.go.id/storage/kontenlaporan/files/files_1712196632.pdf
Ketchen, D. J. (2013). A Primer on Partial Least Squares Structural Equation Modeling. In Long Range Planning (3rd ed., Vol. 46, Issues 1–2). Sage Publications. https://doi.org/10.1016/j.lrp.2013.01.002
Kompas. (2024). Erick Thohir's "BUMN Holding" Strategy, Summarizing BUMNs from Transportation to Construction.
McKinsey & Company. (2020). Organizational transformation in Southeast Asia: A human-centered approach.
McShane, S., & Glinow, M. A. Von. (2010). Organizational Behavior. In Pearson Education, Limited (18th ed.) 10, Issue 4). Pearson Education.
Miller, J. P. (1996). Improving organizational effectiveness through transformational leadership. In: The Journal of Academic Librarianship (Vol. 22, Issue 2). SAGE Publications. https://doi.org/10.1016/s0099-1333(96)90189-5
Munawar, M., & Suriyanti, S. (2024). The effect of organizational culture, work–life balance, and job satisfaction on non-commercial employee work engagement. Golden Ratio of Human Resource Management, 4(1), 53–66. https://doi.org/10.52970/grhrm.v4i1.452
Nugroho, D. & Handayani, R. (2022). Influence of change management on employee performance during organizational restructuring in state-owned enterprises. Indonesian Journal of Management and Business, 11(2), 105–116.
PLN. (2023). PT PLN (Persero) Annual Report 2023. https://pln.co.id
Prasodjo, D. (2024). PLN books a net profit of US$1.4 billion in 2023. Indonesia Business Post. https://indonesiabusinesspost.com/1985/Politics/pln-books-net-profit-us14-billion-in-2023
Price, D. O., Lewin, K., and Cartwright, D. (1951). Field Theory in Social Science: Selected Theoretical Papers. In the American Sociological Review (Vol. 16, Issue 3). Harper & Row. https://doi.org/10.2307/2087618
Raziq, A. & Maulabakhsh, R. (2023). Gender differences in perception of organizational change: Evidence from developing economies. Gender in Management: An International Journal, 38(2), 157–170. https://doi.org/10.1108/GM-06-2022-0187
State-Owned Enterprises, M. (2024). State-Owned Enterprise Transformation Report 2023–2024. Ministry of State-Owned Enterprises of the Republic of Indonesia.
Thomson, T. (1992). Managing Change. In Facilities (7th ed., Vol. 10, Issue 5). Pearson Education. https://doi.org/10.1108/EUM0000000002190
Tjakrawala D., Priyono D. (2010). State-Owned Enterprise Reform: Challenges of Work Culture and Change Management Strategies. Journal of Public Reform and Innovation, 9(1), 55–70.