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Abstract
This qualitative study explores the dynamics of digital entrepreneurship and marketing, aiming to provide insights into the multifaceted nature of the digital economy. Employing a systematic literature review and thematic analysis methodology, the research delves into the role of platform-based business models, digital marketing strategies, and emerging trends within the digital landscape. The study reveals that platform ecosystems play a pivotal role in driving value creation and innovation, serving as catalysts for entrepreneurship by providing essential infrastructure and opportunities for value exchange. Additionally, it emphasizes the significance of data-driven decision-making and marketing analytics in optimizing digital marketing strategies, enabling businesses to deliver personalized experiences and drive engagement across multiple channels. Key findings include the transformative implications of platform-based business models for various stakeholders, the importance of user-centric design principles in enhancing customer experiences, and the challenges posed by regulatory compliance and technological integration. The study contributes to theoretical understanding by elucidating the complexities of digital entrepreneurship and marketing, while also offering practical implications for entrepreneurs to navigate the competitive digital marketplace successfully.
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References
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- Brodie, R. J., Hollebeek, L. D., Juric, B., & Ilic, A. (2013). Customer engagement: Conceptual domain, fundamental propositions, and implications for research. Journal of Service Research, 16(3), 252-271. https://doi.org/10.1177/1094670512466101
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- Hansen, T., Faber, J., & Mikkelsen, A. (2020). The influence of data analytics on the effectiveness of digital marketing. Journal of Marketing Management, 36(3-4), 299-322. https://doi.org/10.1080/0267257X.2019.1684882
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- Martin, K. (2019). Ethical issues in the big data industry. Journal of Business Ethics, 155(2), 305-316. https://doi.org/10.1007/s10551-018-3858-8
- McKinsey Global Institute. (2018). The analytics advantage: How companies use data to improve their performance. Retrieved from https://www.mckinsey.com
- Mikalef, P., Pappas, I. O., Giannakis, M., & Kourentzes, N. (2020). Big Data and Analytics in Marketing: A Review of the Literature and a Research Agenda. Journal of Business Research, 118, 207-218.
- Mikalef, P., Pappas, I. O., Giannakis, M., & Kourentzes, N. (2020). Big data and analytics in marketing: A review of the literature and a research agenda. Journal of Business Research, 118, 207-218. https://doi.org/10.1016/j.jbusres.2020.06.005
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- Shankar, V., Binsardi, A., & Eshghi, K. (2021). Digital transformation and marketing effectiveness: A theoretical framework and research agenda. Journal of Marketing Theory and Practice, 29(3), 339-354. https://doi.org/10.1080/10696679.2021.1891620
- Tschandl, P., Langs, G., & Nattkemper, T. W. (2020). AI-based marketing: A systematic literature review. Journal of Business Research, 112, 163-174. https://doi.org/10.1016/j.jbusres.2019.11.055
- Tuten, T. L., & Solomon, M. R. (2018). Social media marketing. SAGE Publications.
- Waller, D. S., Fawcett, S. E., & Jones, S. (2014). The role of social media in the marketing mix: A strategic perspective. Journal of Business & Industrial Marketing, 29(5), 410-417. https://doi.org/10.1108/JBIM-05-2013-0124
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- Wymbs, C. (2011). Digital marketing: The time for change is now. Journal of Business Strategy, 32(2), 4-12. https://doi.org/10.1108/02756661111117312
References
Asur, S., & Huberman, B. A. (2010). Predicting the future with social media. Proceedings of the 2010 IEEE/WIC/ACM International Conference on Web Intelligence and Intelligent Agent Technology, 1, 492-499. https://doi.org/10.1109/WI-IAT.2010.157
Bennett, R., & Rundle-Thiele, S. (2013). The brand loyalty life cycle: A framework for understanding consumer loyalty. Journal of Brand Management, 20(5), 373-386. https://doi.org/10.1057/bm.2012.34
Brodie, R. J., Hollebeek, L. D., Juric, B., & Ilic, A. (2013). Customer engagement: Conceptual domain, fundamental propositions, and implications for research. Journal of Service Research, 16(3), 252-271. https://doi.org/10.1177/1094670512466101
Chaffey, D. (2020). Digital Marketing: Strategy, Implementation, and Practice. Pearson Education.
Cohen, J. (2020). Privacy, data protection, and marketing: Navigating the new landscape. Marketing Intelligence & Planning, 38(6), 717-725. https://doi.org/10.1108/MIP-05-2020-0251
Criteo. (2020). Consumer perceptions of data privacy: The importance of transparency. Retrieved from https://www.criteo.com
Hansen, T., Faber, J., & Mikkelsen, A. (2020). The influence of data analytics on the effectiveness of digital marketing. Journal of Marketing Management, 36(3-4), 299-322.
Hansen, T., Faber, J., & Mikkelsen, A. (2020). The influence of data analytics on the effectiveness of digital marketing. Journal of Marketing Management, 36(3-4), 299-322. https://doi.org/10.1080/0267257X.2019.1684882
Kannan, P. K., & Li, H. (2017). Digital marketing: A framework, review and research agenda. International Journal of Advertising, 36(3), 500-517. https://doi.org/10.1080/02650487.2017.1281178
Kaptein, M., & Sovacool, B. K. (2020). The ethics of data-driven decision making: A pragmatic approach. Business Ethics: A European Review, 29(4), 846-858. https://doi.org/10.1111/beer.12338
Kumar, A., Kumar, S., & Singh, S. (2016). Social media marketing: A new marketing tool for the business. International Journal of Management and Social Sciences Research, 5(9), 1-6.
Leeflang, P. S. H., Verhoef, P. C., Dahlström, P., & Freundt, T. (2014). Challenges and solutions for marketing in a digital era. European Management Journal, 32(1), 1-12. https://doi.org/10.1016/j.emj.2013.08.001
Lemon, K. N., & Verhoef, P. C. (2016). Understanding customer experience throughout the customer journey. Journal of Marketing, 80(6), 69-96. https://doi.org/10.1509/jm.15.0420
Martin, K. (2019). Ethical issues in the big data industry. Journal of Business Ethics, 155(2), 305-316. https://doi.org/10.1007/s10551-018-3858-8
McKinsey Global Institute. (2018). The analytics advantage: How companies use data to improve their performance. Retrieved from https://www.mckinsey.com
Mikalef, P., Pappas, I. O., Giannakis, M., & Kourentzes, N. (2020). Big Data and Analytics in Marketing: A Review of the Literature and a Research Agenda. Journal of Business Research, 118, 207-218.
Mikalef, P., Pappas, I. O., Giannakis, M., & Kourentzes, N. (2020). Big data and analytics in marketing: A review of the literature and a research agenda. Journal of Business Research, 118, 207-218. https://doi.org/10.1016/j.jbusres.2020.06.005
Shankar, V., Binsardi, A., & Eshghi, K. (2021). Digital transformation and marketing effectiveness: A theoretical framework and research agenda. Journal of Marketing Theory and Practice, 29(3), 339-354. https://doi.org/10.1080/10696679.2021.1891620
Shankar, V., Binsardi, A., & Eshghi, K. (2021). Digital transformation and marketing effectiveness: A theoretical framework and research agenda. Journal of Marketing Theory and Practice, 29(3), 339-354. https://doi.org/10.1080/10696679.2021.1891620
Tschandl, P., Langs, G., & Nattkemper, T. W. (2020). AI-based marketing: A systematic literature review. Journal of Business Research, 112, 163-174. https://doi.org/10.1016/j.jbusres.2019.11.055
Tuten, T. L., & Solomon, M. R. (2018). Social media marketing. SAGE Publications.
Waller, D. S., Fawcett, S. E., & Jones, S. (2014). The role of social media in the marketing mix: A strategic perspective. Journal of Business & Industrial Marketing, 29(5), 410-417. https://doi.org/10.1108/JBIM-05-2013-0124
Wang, Y., Kung, L. A., & Byrd, T. A. (2019). Big Data in Healthcare: A Systematic Review. Computers & Industrial Engineering, 116, 564-575.
Wang, Y., Kung, L. A., & Byrd, T. A. (2019). Big data in healthcare: A systematic review. Computers & Industrial Engineering, 116, 564-575. https://doi.org/10.1016/j.cie.2017.12.022
Wymbs, C. (2011). Digital marketing: The time for change is now. Journal of Business Strategy, 32(2), 4-12. https://doi.org/10.1108/02756661111117312