Main Article Content

Abstract

This study aims to determine the impact of implementing the Information System Technology Acceptance Model in supporting the tendency to use applications and impulse buying behavior on purchase decisions Shopee E-Commerce. This research approach uses quantitative research. The primary data sources used in this study are preliminary data obtained from questionnaires and secondary data. This research was conducted in the city of Makassar. The population in this study was drawn from the infinite population, with a sample of 315 respondent who were students in Makassar City. Data analysis used the validity test, reliability test, R-square test, F-square test, direct effect test, and partial least square (PLS) hypothesis submission. The results of this study indicate that the Technology Acceptance Model variable has a positive and significant effect on the Purchase Decision variable. Likewise, the impulsive buying behavior variable has a positive and significant effect on the purchase decision variable. The relationship between these variables is included in the dominant category of class I. Then the influence of the TAM on impulsive buying behavior is included in the predominant type of class II. This study's theoretical and managerial implications explain that the TAM and impulsive buying behavior can improve purchase decisions.

Keywords

E-Commerce Impulsive Buying Behavior Purchase Decision Technology Acceptance Model (TAM)

Article Details

How to Cite
Azizah, F. D., Nur, A. N., & Putra, A. H. P. K. (2022). Impulsive Buying Behavior: Implementation of IT on Technology Acceptance Model on E-Commerce Purchase Decisions . Golden Ratio of Marketing and Applied Psychology of Business, 2(1), 58–72. https://doi.org/10.52970/grmapb.v2i1.173

References

  1. Afrizal, A. S. (2021). Sistem Informasi Arsip Jurnal TIPS: Jurnal Teknologi Informasi Dan Komputer Politeknik Sekayu, 11(1), 17–24.
  2. Agustina, L., Fayardi, A. O., & Irwansyah, I. (2018). Online Review: Indikator Penilaian Kredibilitas Online dalam Platform E-commerce, 13(2), 141-154. https://doi.org/10.24002/jik.v15i2.1320
  3. Ahmed, R. R., Parmar, V., & Amin, M. A. (2019). Impact of Product Packaging on Consumer’s Buying Behavior. European Journal of Scientific Research202X European Journal of Scientific Research, 120(2), 1450–216. https://doi.org/10.13140/2.1.2343.4885
  4. Ahuja, V., & Khazanchi, D. (2016). Creation of a Conceptual Model for Adoption of Mobile Apps for Shopping from E-Commerce Sites-An Indian Context. Procedia Computer Science, 91, 609–616. https://doi.org/10.1016/j.procs.2016.07.152
  5. Almunadi, L., & Arifin, J. (2021). Pengaruh Kualitas Produk Terhadap Keputusan Pembelian Sepeda Motor Honda Merek Scoopy (Survei Pada Pemilik Kendaraan Sepeda Motor Honda Merek Scoopy di Kampus STIA Tabalong. JAPB, 4(1), 281–295.
  6. Álvarez, F. B., & Díaz, R. R. (2017). Impact Area of Political Communication: Case Study (Spanish Elections 2004). Sociologiados. Revista de Investigación Social, 2(1), 35–49. https://doi.or/10.14198/socdos.2017.1.03
  7. Alza, H. F., & Rikumahu, B. (2019). Analisis Faktor Risiko Sebagai Tambahan Dalam Model Tam Dalam Penggunaan Electronic Money. Jasa (Jurnal Akuntansi, Audit Dan Sistem Informasi Akuntansi), 3(2), 243–255.
  8. Amanah, D., & Pelawi, S. P. (2015). Pengaruh promosi penjualan (sales promotion) dan belanja hedonis (hedonic shopping) terhadap impulsive buying produk Matahari Plaza Medan fair. Jurnal Quanomic, 3(02), 10–18.
  9. Analysis of the stimuli of londoners ´ fashion-oriented impulse buying. (2016). 17, 87–97.
  10. Astuti, D. S. P. (2012). Penerapan Audit Modern Di Era Teknologi Informasi. Jurnal Akuntansi Dan Sistem Teknologi Informasi, 5(1).
  11. Augusty, F. (2002). Structural equation modeling dalam penelitian manajemen. Semarang: Fakultas Ekonomi Universitas Diponegoro, 143.
  12. Azizi, F., & Yateno, Y. (2021). Pengaruh Kualitas Produk, Diskon dan Tagline “Gratis Ongkir” terhadap Keputusan Pembelian Pada Market Place Shopee (Studi Kasus Pada Mahasiswa FEB, Universitas Muhammadiyah Metro). Jurnal Manajemen Diversifikasi, 1(2), 260–277. https://doi.org/10.14710/jil.20.1.147-157
  13. Bahtiar, M. (2017). Analisis perancangan sistem informasi akuntansi penerimaan dan pengeluaran kas pada Masjid Sabilillah Malang. Universitas Islam Negeri Maulana Malik Ibrahim.
  14. Banerjee, S., & Saha, S. (2016). Impulse Buying Behaviour in Retail Stores –.1(2). http://dx.doi.org/10.18551/rjoas.2018-07.11
  15. Bansal, G., Zahedi, F. M., & Gefen, D. (2016). Do context and personality matter? Trust and privacy concerns in disclosing private information online. Information and Management, 53(1), 1–21. https://doi.org/10.1016/j.im.2015.08.001
  16. Basalamah, M. R., & Millaningtyas, R. (2021). Pengaruh Diskon Dan Promo Gratis Ongkos Kirim Terhadap Keputusan Pembelian Pada E-Commerce Shopee. Jurnal Ilmiah Riset Manajemen, 10(15).
  17. Bela, F. (2019). Young consumers’ motivational drivers of brand engagement behavior on social media sites. Journal of Research in Interactive Marketing, 13(3), 351–391. https://doi.org/10.1108/JRIM-05-2018-0064
  18. Bentler, P. M., & Chou, C.-P. (1987). Practical issues in structural modeling. Sociological Methods & Research, 16(1), 78–117. https://doi.org/10.1177%2F0049124187016001004
  19. Bhakat, R. S., & Muruganantham, G. (2016). A Review of Impulse Buying Behavior. International Journal of Marketing Studies, 5(3). https://doi.org/10.5539/ijms.v5n3p149
  20. Bt Mohd, N. A., & Zaaba, Z. F. (2019). A review of usability and security evaluation model of E-commerce website. Procedia Computer Science, 161, 1199–1205. https://doi.org/10.1016/j.procs.2019.11.233
  21. Budd, L., & Vorley, T. (2013). Airlines, apps, and business travel: A critical examination. Research in Transportation Business and Management, 9, 41– 49. https://doi.org/10.1016/j.rtbm.2013.08.004
  22. Bunnell, L., Osei-Bryson, K. M., & Yoon, V. Y. (2021). Development of a consumer financial goals ontology for use with FinTech applications for improving financial capability. Expert Systems with Applications, 165(November 2019), 113843. https://doi.org/10.1016/j.eswa.2020.113843
  23. Cahyadin, T. S. (2019). Kewenangan Badan Siber Dan Sandi Negara Dalam Menangani Kejahatan Digital (Cyber Crime) Berdasarkan Peraturan Presiden Nomor 53 Tahun 2017 Tentang Badan Siber Dan Sandi Negara. Fakultas Hukum Unpas.
  24. Chen, T. (2008). Online impulse buying and product involvement. Innovation and Knowledge Management in Business Globalization: Theory and Practice - Proceedings of the 10th International Business Information Management Association Conference, 1–2, 936–943.
  25. Chin, A. G., Harris, M. A., & Brookshire, R. (2018). A bidirectional perspective of trust and risk in determining factors that influence mobile app installation. International Journal of Information Management, 39(November 2017), 49– 59. https://doi.org/10.1016/j.ijinfomgt.2017.11.010
  26. Chin, W. (1998). The partial least squares approach to structural equation modeling. Modern Methods for Business Research, 295(2), 295–336. https://doi.org/10.1016/j.aap.2008.12.010
  27. Dakduk, S., Santalla-Banderali, Z., & Siqueira, J. R. (2020). Acceptance of mobile commerce in low-income consumers: evidence from an emerging economy. Heliyon, 6(11), e05451. https://doi.org/10.1016/j.heliyon.2020.e05451
  28. Dalimunthe, N., & Mustofa, G. (2016). Analisis Penerimaan Pelanggan Terhadap Sistem Informasi Website PLN dengan Model TAM. SESINDO 2016, 2016.
  29. Dharmaadi, I. P. A., Hidayat, F., Nugraha, I. G. B. B., & Supangkat, S. H. (2014). Reputation system based on seller-buyer closeness degree for e-commerce. 2014 International Conference on ICT For Smart Society (ICISS), 226–231. https://doi.org/10.1109/ICTSS.2014.7013178
  30. Diwanji, V. S., & Cortese, J. (2020). Contrasting user generated videos versus brand generated videos in ecommerce. Journal of Retailing and Consumer Services, 54(December 2019), 102024. https://doi.org/10.1016/j.jretconser.2019.102024
  31. Effendi, I. (2019). Analisis preferensi dan keputusan pembelian konsumen buah pada generasi y (kasus ritel modern dan ritel tradisional kota bogor). Institut Pertanian Bogor. http://lib.sb.ipb.ac.id/
  32. Eka, I. G. B. A. A., & Suparna, G. (2016). Pengaruh Store Environment Dan Impulse Buying Tendency Terhadap Urge To Buy Impulsively Dan Impulse Buying Behaviour. Udayana University.
  33. Elliott, A. D., Maatman, B., Emery, M. S., & Sanders, P. (2017). The role of exercise in atrial fibrillation prevention and promotion: finding optimal ranges for health. Heart Rhythm, 14(11), 1713–1720. https://doi.org/10.1016/j.hrthm.2017.07.001
  34. Fandy, T. (2008). Strategi Pemasaran Edisi III. Andi Yogyakarta, Yogyakarta.
  35. Fatmawati, E. (2015). Technology Acceptance model (TAM) untuk menganalisis penerimaan terhadap sistem informasi di perpustakaan Informasi Perpustakaan. Iqra: Jurnal Perpustakaan Dan Informasi, 9(1), 196942.
  36. Feng Xuanxiaoqing. (2018). A study of the factors that affect the impulsive cosmetics buying of female consumers in Kaohsiung. African Journal of Business Management, 6(2), 275–282. https://doi.org/10.5897/ajbm11.2187
  37. Fishbein, M., & Ajzen, I. (1976). Misconceptions about the Fishbein model: Reflections on a study by Songer-Nocks. Journal of Experimental Social Psychology, 12(6), 579–584. https://doi.org/10.1016/0022-1031(76)90036-6
  38. Fornell, C., & Larcker, D. F. (1981). Structural equation models with unobservable variables and measurement error: Algebra and statistics. Journal of Marketing Research, 382–388. https://doi.org/10.2307/3150980
  39. Ghani, W. S. Di. W. A., Khidzir, N. Z., Guan, T. T., & Ismail, M. (2017).
  40. Analysis on Factors Influencing Textile Cyberpreneur’s Intention to Adopt Cloud-Based m-Retail Application. Procedia Computer Science, 124, 345– 353. https://doi.org/10.1016/j.procs.2017.12.164
  41. Ghozali, I. (2013). Aplikasi Analisis Multivariate Dengan Program IBM dan SPSS. In aplikasi analisis multivariate dengan program ibm spss 19 (p. 113). https://doi.org/10.2307/1579941
  42. Guo, C., Thompson, R. G., Foliente, G., & Kong, X. T. R. (2021). An auction- enabled collaborative routing mechanism for omnichannel on-demand logistics through transshipment. Transportation Research Part E: Logistics and Transportation Review, 146(December 2020), 102206. https://doi.org/10.1016/j.tre.2020.102206
  43. Hair, J. F., Henseler, J., Dijkstra, T. K., & Sarstedt, M. (2014). Common beliefs and reality about partial least squares: comments on Rönkkö and Evermann. https://doi.org/10.1177%2F1094428114526928
  44. Handayani, S., Kusrini, K., & Arief, M. R. (2017). Evaluasi Tingkat Penerimaan Sistem Informasi Yudisium Menggunakan Metode TAM. Informasi Interaktif, 2(2), 146–155.
  45. Hawkins, G. E., Forstmann, B. U., Wagenmakers, E.-J., Ratcliff, R., & Brown, S. A. (2015). Revisiting the evidence for collapsing boundaries and urgency signals in perceptual decision-making. Journal of Neuroscience, 35(6), 2476–2484. https://dx.doi.org/10.1523%2FJNEUROSCI.2410-14.2015
  46. Herlambang, R. A. (2020). Pengaruh Perceived Ease Of Use, Perceived Usefullnes, Dan Perceived Enjoyment Terhadap Behavior Intention Pada Aplikasi Digital Payment Ovo. Universitas Hasanuddin. http://repository.unhas.ac.id/id/eprint/1296
  47. Hoogland, J. J., & Boomsma, A. (1998). Robustness studies in covariance structure modeling: An overview and a meta-analysis. Sociological Methods & Research, 26(3), 329–367. http://dx.doi.org/10.1177/0049124198026003003
  48. Hussain, M. A., Anwar, M. Z., Mehboob, H., Majeed, A., & Samin, T. (2016). Virtual Shopping and Impulse Purchasing Strengths and Weaknesses in Pakistan. International Journal of Computer Science Issues, 8(6), 192–199.
  49. Ilmiyah, K., & Krishernawan, I. (2020). Pengaruh Ulasan Produk, Kemudahan, Kepercayaan, dan Harga Terhadap Keputusan Pembelian Pada Marketplace Shopee Di Mojokerto. Maker: Jurnal Manajemen, 6(1), 31–42.
  50. Irviani, R., Setyorini, E., & Muslihudin, M. (2018). Perancangan Aplikasi E- Commerce Berbasis Android Pada Kelompok Swadaya Masyarakat Desa Margakaya Pringsewu. Jurnal Ilmiah Ilmu Komputer Fakultas Ilmu Komputer Universitas Al Asyariah Mandar, 4(1), 8–12. https://doi.org/10.35329/jiik.v4i1.46
  51. Jang, H. Y., & Noh, M. J. (2011). Customer acceptance of IPTV service quality. International Journal of Information Management, 31(6), 582–592. https://doi.org/10.1016/j.ijinfomgt.2011.03.003
  52. Kotler, P., & Armstrong, G. (2008). Prinsip-prinsip pemasaran (Vol. 12, Issue 01). edisi.
  53. Kotler, P., & Keller, K. L. (2016). A framework for marketing management. Pearson Boston, MA.
  54. Kotler, P., & Keller, K. L. (2021). Manajemen pemasaran edisi 13 jilid 2. Kumar Sharma, M. (2014). The Impact on Consumer Buying Behaviour: Cognitive Dissonance. Global Journal of Finance and Management, 6(9), 975–6477. http://www.ripublication.com
  55. Kusumasondjaja, S. (2014). Efektivitas Social Media Advertising: Peran Brand Familiarity dan Kongruensi Endorser. Jurnal Manajemen Dan Kewirausahaan, 16(1), 83–92.
  56. Lee, J., & Hong, I. B. (2016). Predicting positive user responses to social media advertising: The roles of emotional appeal, informativeness, and creativity. International Journal of Information Management, 36(3), 360–373. https://doi.org/10.1016/j.ijinfomgt.2016.01.001
  57. Lee, M. K. O., Shi, N., Cheung, C. M. K., Lim, K. H., & Sia, C. L. (2011). Consumer’s decision to shop online: The moderating role of positive informational social influence. Information and Management, 48(6), 185– 191. https://doi.org/10.1016/j.im.2010.08.005
  58. Lefiani, N., & Wibasuri, A. (2021). Pengaruh Kemudahan Dan Manfaat Berbelanja Online Terhadap Niat Beli Ulang Dilihat Dari Sikap Konsumen. Jurnal Bina Bangsa Ekonomika, 14(1), 70–78. https://doi.org/10.46306/jbbe.v14i1.47
  59. Loehlin, J. C. (2004). Latent variable models: An introduction to factor, path, and structural equation analysis. Psychology Press.
  60. Lorente-Martínez, J., Navío-Marco, J., & Rodrigo-Moya, B. (2020). Analysis of the adoption of customer facing InStore technologies in retail SMEs. Journal of Retailing and Consumer Services, 57(July), 102225. https://doi.org/10.1016/j.jretconser.2020.102225
  61. Mahatmyo, A. (2014). Sistem Informasi Akuntansi Suatu Pengantar. Deepublish.
  62. Mahfouz, A. Y., Joonas, K., & Opara, E. U. (2020). An overview of and factor analytic approach to flow theory in online contexts. Technology in Society, 61(October 2019), 101228. https://doi.org/10.1016/j.techsoc.2020.101228
  63. Maryani, T. (2020). Pengaruh partisipasi pemakai sistem informasi, kemampuan pemakai sistem informasi, ukuran organisasi, program pelatihan dan pendidikan terhadap kinerja sistem informasi akuntansi. Prisma (Platform Riset Mahasiswa Akuntansi), 1(1), 36–46.
  64. Mitchell, R., Schuster, L., & Jin, H. S. (2020). Gamification and the impact of extrinsic motivation on needs satisfaction: Making work fun? Journal of Business Research, 106(November 2017), 323–330. https://doi.org/10.1016/j.jbusres.2018.11.022
  65. Mohammed, Z. A., & Tejay, G. P. (2017). Examining privacy concerns and ecommerce adoption in developing countries: The impact of culture in shaping individuals’ perceptions toward technology. Computers and Security, 67, 254–265. https://doi.org/10.1016/j.cose.2017.03.001
  66. Mou, J., & Benyoucef, M. (2021). Consumer behavior in social commerce: Results from a meta-analysis. Technological Forecasting and Social Change, 167(March), 120734. https://doi.org/10.1016/j.techfore.2021.120734
  67. Muntianah, S. T., Astuti, E. S., & Azizah, D. F. (2012). Pengaruh Minat Perilaku Terhadap Actual Use Teknologi Informasi dengan Pendekatan Technology Acceptance Model (TAM)(studi kasus pada kegiatan belajar mahasiswa fakultas ilmu administrasi universitas brawijaya malang). Profit: Jurnal Administrasi Bisnis, 6(1).
  68. Pachauri, M. (2016). Consumer Behaviour: a Literature Review. The Marketing Review, 2(3), 319–355. https://doi.org/10.1362/1469347012569896
  69. Pallant, J. I., Danaher, P. J., Sands, S. J., & Danaher, T. S. (2017). An empirical analysis of factors that influence retail website visit types. Journal of Retailing and Consumer Services, 39(July), 62–70. https://doi.org/10.1016/j.jretconser.2017.07.003
  70. Personal, M., Archive, R., Shabbir, G., Niazi, K., Siddiqui, J., Shah, B. A., & Hunjra, A. I. (2018). Advertising and Its Influence on Consumer Behaviour. 40689.
  71. Pratama, A. A. (2019). TA: Rancang Bangun Aplikasi Sistem Pengelolaan Dokumen Masuk Dan Keluar Pada PT United Tractors Cabang Surabaya. Institut Bisnis dan Informatika Stikom Surabaya.
  72. Purbo, O. W. (2006). Internet wireless dan Hotspot. Elex Media Komputindo. Putra, S. S. S., & Wulandari, A. (2019). Efektivitas Iklan Motor Vespa Melalui Media Sosial Instagram Dengan Menggunakan Metode Epic (studi Pada Konsumen Vespa Di Kabupaten Bandung Selatan Tahun 2018). EProceedings of Applied Science, 5(1).
  73. Putri, S. F., & Siptiana, D. (2019). Perancangan Dan Implementasi Sistem Informasi Pengelolaan Gaji Dan Upah Pada PT. Berdikari Metal Engineering. Jurnal Tedc, 13(2), 183–194.
  74. Rahayu, R., & Day, J. (2015). Determinant Factors of E-commerce Adoption by SMEs in Developing Country: Evidence from Indonesia. Procedia - Social and Behavioral Sciences, 195, 142–150. https://doi.org/10.1016/j.sbspro.2015.06.423
  75. Ramaswami, S. N., Strader, T. J., & Brett, K. (2000). Determinants of on-line channel use for purchasing financial products. International Journal of Electronic Commerce, 5(2), 95–118.
  76. Rodríguez, P. G., Villarreal, R., Valiño, P. C., & Blozis, S. (2020). A PLS-SEM approach to understanding E-SQ, E-Satisfaction and E-Loyalty for fashion E- Retailers in Spain. Journal of Retailing and Consumer Services, 57(December 2019). https://doi.org/10.1016/j.jretconser.2020.102201
  77. Rodríguez, R., Svensson, G., & Mehl, E. J. (2020). Digitalization process of complex B2B sales processes – Enablers and obstacles. Technology in Society, 62(December 2019). https://doi.org/10.1016/j.techsoc.2020.101324
  78. Rosmala Evidayanti, E. (2021). Pengaruh Sales Promotion dan Hedonic Shopping Terhadap Impulsive Buying Pada Tokopedia oleh Masyarakat Kota Pekanbaru. Universi Tas Islam Negeri Sultan Syarif Kasim Riau.
  79. Sani, A., & Wiliani, N. (2019). Faktor kesiapan dan adopsi teknologi informasi dalam konteks teknologi serta lingkungan pada UMKM di Jakarta. JITK (Jurnal Ilmu Pengetahuan Dan Teknologi Komputer), 5(1), 49–56. https://doi.org/10.33480/jitk.v5i1.616
  80. Sanjaya, I. P. S. (2017). Pengaruh Rasa Manfaat Dan Kemudahan Terhadap Minat Berperilaku (Behavioral Intention) Para Mahasiswa Dan Mahasiswi Dalam Penggunaan Internet.
  81. Sany, E. (2021). Aplikasi eVoting Pada Pemilihan Presiden Badan Eksekutif Mahasiswa (BEM) Universitas Nurdin Hamzah. Seminar Nasional Informatika (SENATIKA), 398–408.
  82. Sari, J. N., Nugroho, L. E., Ferdiana, R., & Santosa, P. I. (2016). Review on customer segmentation technique on ecommerce. Advanced Science Letters, 22(10), 3018–3022.
  83. Sari, V. N., & Nugroho, M. A. S. (2019). Pengaruh Gratis Ongkos Kirim, Diskon, Dan Iklan Shopee Terhadap Keputusan Pembelian Konsumen Pada Mahasiswa Jurusan Manajemen Sekolah Tinggi Ilmu Ekonomi Widya Wiwaha Yogyakarta. STIE Widya Wiwaha.
  84. Schiffman, L. G., & Kanuk, L. L. (2000). Consumer behavior. New Jersey: Prentice Hall.
  85. Seher, T., Arshad, M., Ellahi, S., & Shahid, M. (2016). Impact of colors on advertisement and packaging on buying behavior. Management Science Letters, 2(6), 2085–2096. https://doi.org/10.5267/j.msl.2012.06.011
  86. Sharma, A., & Nanda, A. (2016). Impulse buying at airport terminals: A case of Indian consumers. Ipublishing.Co.In, 3(1), 68–82. http://www.ipublishing.co.in/ajmrvol1no1/volthree/EIJMRS3006.pdf
  87. Shih, S. P., Yu, S., & Tseng, H. C. (2020). The Study of Consumers’ Buying Behavior and Consumer Satisfaction in Beverages Industry in Tainan, Taiwan. Journal of Economics, Business and Management, 3(3), 391–394. https://doi.org/10.7763/joebm.2015.v3.215
  88. Shita, R. (2020). Pengaruh Persepsi Kemudahan Dan Persepsi Kemanfaatan Terhadap Minat Konsumen Menggunakan Kartu Mandiri E-Money Bank Mandiri. Jurnal Ilmu Ekonomi (Manajemen Perusahaan) Dan Bisnis, 4(02), 39–48.
  89. Silva, P. (2015). Davis’ technology acceptance model (TAM)(1989). Information Seeking Behavior and Technology Adoption: Theories and Trends, 205–219. https://doi.org/10.4018/978-1-4666-8156-9.ch013
  90. Simamora, B. (2007). Panduan Riset Dan Perilaku Konsumen. Jakarta: Gramedia.
  91. Singh, A. P., & Dangmei, J. (2016). Understanding the generation Z: the future workforce. South-Asian Journal of Multidisciplinary Studies, 3(3), 1–5.
  92. Soenarya P, R. F. (2018). Sistem Informasi Akademik Berbasis Web Di Smk Bakti Mandiri Kota Bandung. Universitas Komputer Indonesia.
  93. Stevens, W. (1996). Letters of Wallace Stevens. Univ of California Press. Subramanian, N., & Ramanathan, R. (2012). A review of applications of Analytic Hierarchy Process in operations management. International Journal of Production Economics, 138(2), 215–241. https://doi.org/10.1016/j.ijpe.2012.03.036
  94. Tadelis, S. (2016). Reputation and feedback systems in online platform markets. Annual Review of Economics, 8, 321–340.
  95. Tarigan, E. P. B., Sume, S. A., & Muniroh, L. (2020). Store Atmosphere Dan Sales Promotion Terhadap Impulsive Buying. Manager: Jurnal Ilmu Manajemen, 2(4), 610–617.
  96. Tjiptono, F. (2019). Pemasaran jasa.
  97. Turban, E., King, D., Lee, J. K., Liang, T.-P., & Turban, D. C. (2015). Overview of electronic commerce. In Electronic commerce (pp. 3–49). Springer.
  98. Vidhya, J., & Tamizhjyothi, K. (2014). Consumer Attitude Towards Impulsive Buying of Cosmetic Products. International Journal of Research In Social Sciences, 4(6), 89–94.
  99. Wang, Q., Zhang, W., Tseng, C. P. M. L., Sun, Y., & Zhang, Y. (2021). Intention in use recyclable express packaging in consumers’ behavior: An empirical study. Resources, Conservation and Recycling, 164(March 2020), 105115. https://doi.org/10.1016/j.resconrec.2020.105115
  100. Weijters, B., Cabooter, E., & Schillewaert, N. (2010). Intern . J . of Research in Marketing The effect of rating scale format on response styles : The number of response categories and response category labels. International Journal of Research in Marketing, 27(3), 236–247. https://doi.org/10.1016/j.ijresmar.2010.02.004
  101. Wells, J. D., Parboteeah, D. V., & Valacich, J. S. (2017). Journal of the Association for Information Online Impulse Buying : Understanding the Interplay between Consumer Impulsiveness and Website Quality * Online Impulse Buying : Understanding the Interplay between Consumer Impulsiveness and Website Quality. Journal of the Association for Information Systems, 12(1), 32–56. https://doi.org/10.17705/1jais.00254
  102. Xia, M., Zhang, Y., & Zhang, C. (2018). A TAM-based approach to explore the effect of online experience on destination image: A smartphone user’s perspective. Journal of Destination Marketing and Management, 8(April 2016), 259–270. https://doi.org/10.1016/j.jdmm.2017.05.002
  103. Yakup, D., Mucahit, C., & Reyhan, O. (2016). The Impact of Cultural Factors on the Consumer Buying Behaviors Examined through An Impirical Study. International Journal of Business and Social Science, 2(5), 109–114.