Main Article Content
Abstract
This study aims to analyze the influence of Destination Image on Revisit Intention, with Memorable Tourist Experience and Tourist Satisfaction as mediating variables in the Karimunjawa Island destination. A quantitative approach was employed, collecting data through online questionnaires distributed to 192 respondents. The data was analyzed using a structural model through the SmartPLS 4.0 application. The results indicate that Destination Image has a positive and significant effect on Memorable Tourist Experience (coefficient 0.840, p < 0.05) and Tourist Satisfaction (coefficient 0.828, p < 0.05). Moreover, Tourist Satisfaction fully mediates the relationship between Destination Image and Revisit Intention (coefficient 0.701, p < 0.05), while Memorable Tourist Experience does not have a significant effect on Revisit Intention (coefficient -0.231, p > 0.05). Based on these findings, the study concludes that destination managers should focus on strengthening the destination image and enhancing tourist satisfaction to increase revisit intention in Karimunjawa.
Keywords
Article Details

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
References
- Alana, PR, & Putro, TA (2020). The influence of facilities and service quality on tourist satisfaction at Goa Lowo, Watulimo District, Trenggalek Regency. Journal of Applied Management Research (Penataran) , 5 (2), 180–194.
- Aliman, NK, Hashim, SM, Wahid, SDM, & Harudin, S. (2014). Tourist expectations, perceived quality and destination image: Effects on perceived value and satisfaction of tourists visiting Langkawi Island, Malaysia. Asian Journal of Business and Management , 2 (3).
- Alvianna, S., Earlike, F., Sani, A., Lasarudin, A., & Hidayatullah, S. (2020). The Impact of Visitor Satisfaction Mediation from the Relationship between Marketing Information Systems, Tourist Destinations and Service Quality towards Returning Interest in Malang Topeng Village Tourism Destinations . 4413 (12), 332–338. https://doi.org/10.36349/easjmb.2020.v03i12.003
- BPS. (2023). Official statistics news 1 .
- Caroline, C. (2021). The Influence of Destination Image on Tourist Satisfaction and Behavioral Intention Cory. The Influence of Destination Image on Tourist Satisfaction and Behavioral Intention , 15 (2), 72–80.
- Chen, C.F., & Chen, F.S. (2010). Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists. Tourism Management , 31 (1), 29–35. https://doi.org/10.1016/j.tourman.2009.02.008
- Denisa, D. (2021). The Influence of Destination Image, Food Image, and Perception on Revisit Intention on Culinary Tourism at Permindo Night Market, Padang City. JRB-Journal of Business Research , 5 (1), 24–33. https://doi.org/10.35814/jrb.v5i1.1975
- Fadiryana, NA, & Chan, S. (2020). The Influence of Destination Image and Tourist Experience on Revisit Intention Mediated by Perceived Value at Halal Tourism Destinations in Banda Aceh City. Journal of Innovation Management , 10 (2), 1–23.
- Ghozali, I. (2008). Structural equation model: Concept and application with AMOS 16.0 program . Diponegoro University Publishing Agency.
- Hanafiah, MH, Jasmi, AF, Hafiz, A., Razali, M., & Sulaiman, MS (2019). The Structural Relationships of Experience Quality, Tourist Satisfaction and Destination Loyalty: The Case of Pangkor Island, Malaysia . 4 (1), 186–210.
- Indriani, A., Sulistya Rini, E., & F Sembiring, BK (2021). Analysis of Destination Image and Memorable Tourism Experience on Revisit Intention through Satisfaction of Tourists in Maimoon Place. International Journal of Research and Reviews , 8 (12), 597–605. https://doi.org/10.52403/ijrr.20211272
- Kawatu, V. s., Mandey, silvya l., & Lintong, debry ch. a. (2020). The Influence of Tourist Attractions on Revisit Intentions with Satisfaction as an Intervening Variable at the Bukit Kasih Kanonang Tourist Attraction. EMBA Journal , 8 ( 3), 400–410.
- Kim, J. H. (2018). The Impact of Memorable Tourism Experiences on Loyalty Behaviors: The Mediating Effects of Destination Image and Satisfaction. Journal of Travel Research , 57 (7), 856–870. https://doi.org/10.1177/0047287517721369
- Kim, J. H., Brent Ritchie, J. R., & Tung, V. W. S. (2010). The effect of memorable experience on behavioral intentions in tourism: A structural equation modeling approach. Tourism Analysis , 15 (6), 637–648. https://doi.org/10.3727/108354210X12904412049776
- Kim, J. H., & Ritchie, J. R. B. (2014). Cross-Cultural Validation of a Memorable Tourism Experience Scale (MTES). Journal of Travel Research , 53 (3), 323–335. https://doi.org/10.1177/0047287513496468
- Kim, Y., Ribeiro, M. A., & Li, G. (2022). Tourism Memory Characteristics Scale: Development and Validation. Journal of Travel Research , 61 (6), 1308–1326. https://doi.org/10.1177/00472875211033355
- Masykur, F., Widiartanto, W., & Saryadi, S. (2022). The Influence of Destination Image and Tourism Facilities on Revisit Intention (Study on Visitors to Seroja Nature Tourism in Wonosobo Regency). Journal of Business Administration , 11 (2), 170–179. https://doi.org/10.14710/jiab.2022.34251
- Munir, U., Dimyati, K., & Absori, A. (2019). Implementation of Tourism Development Policy on Lombok Island. YUSTISIA MERDEKA : Scientific Journal of Law , 4 (2), 128–137. https://doi.org/10.33319/yume.v4i2.13
- Naira, PY, Endah Pujiastuti, E., & Sadeli. (2019). The Influence of Destination Image and Perceived Quality on Satisfaction and Behavior Intention. Journal of Business Administration (JABis) , 17 (2), 1–12. https://www.google.com
- Nguyen Viet, B., & Nguyen Anh, T. (2021). The role of selected marketing mix elements in consumer based brand equity creation: milk industry in Vietnam. Journal of Food Products Marketing , 27 (2), 72–88. https://doi.org/10.1080/10454446.2021.1892007
- Nugraha, SI, & Rafdinal, W. (2022). The Influence of Destination Image and Perceived Risk on Revisit Intention through Tourist Satisfaction in the Braga Historical and Cultural Tourism Village. Proceedings of the Industrial Research Workshop and National Seminar , 13 (01), 1156–1167.
- Ollivaud, P., & Haxton, P. (2018). Making the most of tourism to promote sustainable regional development . 1535 , 113–149. https://doi.org/10.1787/eco_surveys-idn-2018-6-en
- Perwirawati, E., & Juprianto, J. (2019). Maritime Tourism Marketing Communication Strategy in Increasing Tourist Visits to Banyak Island. Darma Agung Journal , 27 (1), 871. https://doi.org/10.46930/ojsuda.v27i1.143
- Prayag, G. (2009). Tourists' evaluations of destination image, satisfaction, and future behavioral intentions-the case of Mauritius. Journal of Travel and Tourism Marketing , 26 (8), 836–853. https://doi.org/10.1080/10548400903358729
- Putra, ES, Yuliana, Y., & Suyuthie, H. (2021). The Influence of Destination Image on Visiting Decisions at Carocok Painan Beach Tourism Object. Journal of Home Economics and Tourism , 15 (2).
- Putri, A. (2021). The Influence of Tourist Attractions on Return Intentions with Tourist Satisfaction as an Intervening Variable at the Menganti Beach Tourism Object, Kebumen (Amelia Putri) .
- Riky Dwi Supribadi. (2021). The Influence of Destination Image on Revisit Intention on Menganti Beach Tourism. Putra Bangsa University .
- Safira, M., & Komaryatin, N. (2024). The Influence of Destination Image, Attraction, and Tourist Satisfaction on Revisit Intention. NUsantara Islamic Economic Journal , 3 (1).
- Scarpi, D., Mason, M., & Raggiotto, F. (2019). To Rome with love: A moderated mediation model in Roman heritage consumption. Tourism Management , 71 (October), 389–401. https://doi.org/10.1016/j.tourman.2018.10.030
- Sulistyanda, B., Sulistiyowati, LN, & Fauzi, RUA (2022). The influence of visitor experience and destination image on revisit intention with satisfaction as a mediating variable on Telaga Sarangan tourists. SIMBA: Seminar on Management, Business, and Accounting Innovation , 4 .
- Tamtomo, H., & Putra, IE (2020). The Influence of Destination Image on Visiting Motivation and Consumer Satisfaction. ILTIZAM Journal of Shariah Economics Research , 4 (1), 39–55.
- Main, R. (2015). Destination Image of Bali Indonesia in the Perspective of Senior Foreign Tourists. SSRN Electronic Journal , 6 (7), 1253–1260. https://doi.org/10.2139/ssrn.2584289
- Wikipedia. (2023). Karimunjawa Islands . https://id.wikipedia.org/wiki/Kepulauan_Karimunjawa
- Wulandari, S. (2024). The Influence of Destination Image on Interest in Recommending Sasak Beach Tourism Attractions with Destination Personality as a Moderating Variable . 2 (1), 358–372.
- Zeithaml, V. A., Bitner, M. J., & Gremler, D. D. (2018). Services marketing: Integrating customer focus across the firm . McGraw-Hill.
- Zhang, H., Wu, Y., & Buhalis, D. (2018). A model of perceived image, memorable tourism experiences and revisit intention. Journal of Destination Marketing and Management , 8 (February), 326–336. https://doi.org/10.1016/j.jdmm.2017.06.004
References
Alana, PR, & Putro, TA (2020). The influence of facilities and service quality on tourist satisfaction at Goa Lowo, Watulimo District, Trenggalek Regency. Journal of Applied Management Research (Penataran) , 5 (2), 180–194.
Aliman, NK, Hashim, SM, Wahid, SDM, & Harudin, S. (2014). Tourist expectations, perceived quality and destination image: Effects on perceived value and satisfaction of tourists visiting Langkawi Island, Malaysia. Asian Journal of Business and Management , 2 (3).
Alvianna, S., Earlike, F., Sani, A., Lasarudin, A., & Hidayatullah, S. (2020). The Impact of Visitor Satisfaction Mediation from the Relationship between Marketing Information Systems, Tourist Destinations and Service Quality towards Returning Interest in Malang Topeng Village Tourism Destinations . 4413 (12), 332–338. https://doi.org/10.36349/easjmb.2020.v03i12.003
BPS. (2023). Official statistics news 1 .
Caroline, C. (2021). The Influence of Destination Image on Tourist Satisfaction and Behavioral Intention Cory. The Influence of Destination Image on Tourist Satisfaction and Behavioral Intention , 15 (2), 72–80.
Chen, C.F., & Chen, F.S. (2010). Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists. Tourism Management , 31 (1), 29–35. https://doi.org/10.1016/j.tourman.2009.02.008
Denisa, D. (2021). The Influence of Destination Image, Food Image, and Perception on Revisit Intention on Culinary Tourism at Permindo Night Market, Padang City. JRB-Journal of Business Research , 5 (1), 24–33. https://doi.org/10.35814/jrb.v5i1.1975
Fadiryana, NA, & Chan, S. (2020). The Influence of Destination Image and Tourist Experience on Revisit Intention Mediated by Perceived Value at Halal Tourism Destinations in Banda Aceh City. Journal of Innovation Management , 10 (2), 1–23.
Ghozali, I. (2008). Structural equation model: Concept and application with AMOS 16.0 program . Diponegoro University Publishing Agency.
Hanafiah, MH, Jasmi, AF, Hafiz, A., Razali, M., & Sulaiman, MS (2019). The Structural Relationships of Experience Quality, Tourist Satisfaction and Destination Loyalty: The Case of Pangkor Island, Malaysia . 4 (1), 186–210.
Indriani, A., Sulistya Rini, E., & F Sembiring, BK (2021). Analysis of Destination Image and Memorable Tourism Experience on Revisit Intention through Satisfaction of Tourists in Maimoon Place. International Journal of Research and Reviews , 8 (12), 597–605. https://doi.org/10.52403/ijrr.20211272
Kawatu, V. s., Mandey, silvya l., & Lintong, debry ch. a. (2020). The Influence of Tourist Attractions on Revisit Intentions with Satisfaction as an Intervening Variable at the Bukit Kasih Kanonang Tourist Attraction. EMBA Journal , 8 ( 3), 400–410.
Kim, J. H. (2018). The Impact of Memorable Tourism Experiences on Loyalty Behaviors: The Mediating Effects of Destination Image and Satisfaction. Journal of Travel Research , 57 (7), 856–870. https://doi.org/10.1177/0047287517721369
Kim, J. H., Brent Ritchie, J. R., & Tung, V. W. S. (2010). The effect of memorable experience on behavioral intentions in tourism: A structural equation modeling approach. Tourism Analysis , 15 (6), 637–648. https://doi.org/10.3727/108354210X12904412049776
Kim, J. H., & Ritchie, J. R. B. (2014). Cross-Cultural Validation of a Memorable Tourism Experience Scale (MTES). Journal of Travel Research , 53 (3), 323–335. https://doi.org/10.1177/0047287513496468
Kim, Y., Ribeiro, M. A., & Li, G. (2022). Tourism Memory Characteristics Scale: Development and Validation. Journal of Travel Research , 61 (6), 1308–1326. https://doi.org/10.1177/00472875211033355
Masykur, F., Widiartanto, W., & Saryadi, S. (2022). The Influence of Destination Image and Tourism Facilities on Revisit Intention (Study on Visitors to Seroja Nature Tourism in Wonosobo Regency). Journal of Business Administration , 11 (2), 170–179. https://doi.org/10.14710/jiab.2022.34251
Munir, U., Dimyati, K., & Absori, A. (2019). Implementation of Tourism Development Policy on Lombok Island. YUSTISIA MERDEKA : Scientific Journal of Law , 4 (2), 128–137. https://doi.org/10.33319/yume.v4i2.13
Naira, PY, Endah Pujiastuti, E., & Sadeli. (2019). The Influence of Destination Image and Perceived Quality on Satisfaction and Behavior Intention. Journal of Business Administration (JABis) , 17 (2), 1–12. https://www.google.com
Nguyen Viet, B., & Nguyen Anh, T. (2021). The role of selected marketing mix elements in consumer based brand equity creation: milk industry in Vietnam. Journal of Food Products Marketing , 27 (2), 72–88. https://doi.org/10.1080/10454446.2021.1892007
Nugraha, SI, & Rafdinal, W. (2022). The Influence of Destination Image and Perceived Risk on Revisit Intention through Tourist Satisfaction in the Braga Historical and Cultural Tourism Village. Proceedings of the Industrial Research Workshop and National Seminar , 13 (01), 1156–1167.
Ollivaud, P., & Haxton, P. (2018). Making the most of tourism to promote sustainable regional development . 1535 , 113–149. https://doi.org/10.1787/eco_surveys-idn-2018-6-en
Perwirawati, E., & Juprianto, J. (2019). Maritime Tourism Marketing Communication Strategy in Increasing Tourist Visits to Banyak Island. Darma Agung Journal , 27 (1), 871. https://doi.org/10.46930/ojsuda.v27i1.143
Prayag, G. (2009). Tourists' evaluations of destination image, satisfaction, and future behavioral intentions-the case of Mauritius. Journal of Travel and Tourism Marketing , 26 (8), 836–853. https://doi.org/10.1080/10548400903358729
Putra, ES, Yuliana, Y., & Suyuthie, H. (2021). The Influence of Destination Image on Visiting Decisions at Carocok Painan Beach Tourism Object. Journal of Home Economics and Tourism , 15 (2).
Putri, A. (2021). The Influence of Tourist Attractions on Return Intentions with Tourist Satisfaction as an Intervening Variable at the Menganti Beach Tourism Object, Kebumen (Amelia Putri) .
Riky Dwi Supribadi. (2021). The Influence of Destination Image on Revisit Intention on Menganti Beach Tourism. Putra Bangsa University .
Safira, M., & Komaryatin, N. (2024). The Influence of Destination Image, Attraction, and Tourist Satisfaction on Revisit Intention. NUsantara Islamic Economic Journal , 3 (1).
Scarpi, D., Mason, M., & Raggiotto, F. (2019). To Rome with love: A moderated mediation model in Roman heritage consumption. Tourism Management , 71 (October), 389–401. https://doi.org/10.1016/j.tourman.2018.10.030
Sulistyanda, B., Sulistiyowati, LN, & Fauzi, RUA (2022). The influence of visitor experience and destination image on revisit intention with satisfaction as a mediating variable on Telaga Sarangan tourists. SIMBA: Seminar on Management, Business, and Accounting Innovation , 4 .
Tamtomo, H., & Putra, IE (2020). The Influence of Destination Image on Visiting Motivation and Consumer Satisfaction. ILTIZAM Journal of Shariah Economics Research , 4 (1), 39–55.
Main, R. (2015). Destination Image of Bali Indonesia in the Perspective of Senior Foreign Tourists. SSRN Electronic Journal , 6 (7), 1253–1260. https://doi.org/10.2139/ssrn.2584289
Wikipedia. (2023). Karimunjawa Islands . https://id.wikipedia.org/wiki/Kepulauan_Karimunjawa
Wulandari, S. (2024). The Influence of Destination Image on Interest in Recommending Sasak Beach Tourism Attractions with Destination Personality as a Moderating Variable . 2 (1), 358–372.
Zeithaml, V. A., Bitner, M. J., & Gremler, D. D. (2018). Services marketing: Integrating customer focus across the firm . McGraw-Hill.
Zhang, H., Wu, Y., & Buhalis, D. (2018). A model of perceived image, memorable tourism experiences and revisit intention. Journal of Destination Marketing and Management , 8 (February), 326–336. https://doi.org/10.1016/j.jdmm.2017.06.004