Framing Sustainability at Work: A Preliminary Integrative Mapping Review of HR Communication, Psychological Mechanisms, and Employee Green Behavior

Main Article Content

Shinta Ratnawati
Wirawan Dony Dahana
Hanung Eka Atmaja
Dian Marlina Verawati
Ipuk Widayanti

Abstract

This preliminary integrative mapping review examines how sustainability communication within human resource management (HRM) is associated with employee psychological mechanisms, pro-environmental work behavior, and employee and organizational outcomes. Two complementary Scopus search streams conducted on 5 August 2026 identified 848 records. After removing two duplicates and one non-English record, 845 titles and abstracts were screened using workplace, sustainability, communication, and employee-outcome criteria. Twenty-five records were retained for abstract-level descriptive mapping, thematic coding, and theory-based integration. Full-text eligibility verification, formal quality appraisal, and independent double coding were not completed; therefore, findings are interpreted as provisional patterns rather than definitive systematic-review evidence. The mapping indicates that sustainability communication functions as an embedded HRM architecture shaped by message clarity, credibility, framing, source, channel, dialogue, and consistency with enacted HR practices. Cognitive, affective, motivational, and social-organizational mechanisms, including role clarity, processing fluency, green self-efficacy, trust, organizational identification, and moral obligation, help explain employee responses to sustainability signals. Green leadership, psychological climate, HRM-system strength, organizational culture, and industry conditions act as boundary conditions, while ambiguity, symbolic messaging, and perceived greenwashing may produce adverse responses. The review proposes a provisional five-stage framework linking sustainability intentions, communication signals, employee interpretation, psychological mechanisms, pro-environmental work behavior, and employee and organizational outcomes. Further full-text verification and formal quality appraisal are required to validate the framework.

Article Details

How to Cite
Ratnawati, S., Dahana, W. D., Atmaja, H. E., Verawati, D. M., & Widayanti, I. (2026). Framing Sustainability at Work: A Preliminary Integrative Mapping Review of HR Communication, Psychological Mechanisms, and Employee Green Behavior. Golden Ratio of Human Resource Management, 6(2), 665–687. https://doi.org/10.52970/grhrm.v6i2.2594
Section
Articles

References

Aldisa, S., Emilisa, N., Arafah, M. J., & Mariaulfa, I. (2025). Antecedent and consequences of green self-efficacy: Cases from Gen Y employees in retail industries. Golden Ratio of Human Resource Management, 5(2), 449–463. https://doi.org/10.52970/grhrm.v5i2.1343

Arafah, M. J., Emilisa, N., Aldisa, S., & Mariaulfa, I. (2025). Linking exploitative leadership, Green HRM to OCBE and emotional exhaustion among Gen Z in Jakarta’s F&B industry. Golden Ratio of Human Resource Management, 6(1), 183–199. https://doi.org/10.52970/grhrm.v6i1.1350

Aust, I., Matthews, B., & Muller-Camen, M. (2020). Common good HRM: A paradigm shift in sustainable HRM? Human Resource Management Review, 30(3), 100705. https://doi.org/10.1016/j.hrmr.2019.100705

Bandura, A. (1986). Social foundations of thought and action: A social cognitive theory. Prentice Hall.

Bowen, D. E., & Ostroff, C. (2004). Understanding HRM–firm performance linkages: The role of the “strength” of the HRM system. Academy of Management Review, 29(2), 203–221. https://doi.org/10.5465/AMR.2004.12736076

De Souza Freitas, W. R., Jabbour, C. J. C., Mangili, L. L., Filho, W. L., & De Oliveira, J. H. C. (2012). Building sustainable values in organizations with the support of human resource management: Evidence from one firm considered as the 'best place to work' in Brazil. Journal of Human Values, 18(2), 147–159. https://doi.org/10.1177/0971685812454483

Decrinis, L., Freibichler, W., Kaiser, M., Sunstein, C. R., & Reisch, L. A. (2023). Sustainable behaviour at work: How message framing encourages employees to choose electric vehicles. Business Strategy and the Environment, 32(8), 5650–5668. https://doi.org/10.1002/bse.3441

Dumont, J., Shen, J., & Deng, X. (2017). Effects of green HRM practices on employee workplace green behavior: The role of psychological green climate and employee green values. Human Resource Management, 56(4), 613–627. https://doi.org/10.1002/hrm.21792

Etse, D., & Adu-Aboagye, A. (2025). Effect of green organisational climate on green purchasing: The roles of employee green behavioural intentions and corporate environmental communication. Sustainable Futures, 9, 100419. https://doi.org/10.1016/j.sftr.2024.100419

Garavan, T., Ullah, I., O'Brien, F., Darcy, C., Wisetsri, W., Afshan, G., & Mughal, Y. H. (2023). Employee perceptions of individual green HRM practices and voluntary green work behaviour: a signalling theory perspective. Asia Pacific Journal of Human Resources, 61(1), 32–56. https://doi.org/10.1111/1744-7941.12342

Hong, Q. N., Fàbregues, S., Bartlett, G., Boardman, F., Cargo, M., Dagenais, P., Gagnon, M.-P., Griffiths, F., Nicolau, B., O’Cathain, A., Rousseau, M.-C., Vedel, I., & Pluye, P. (2018). The Mixed Methods Appraisal Tool (MMAT) version 2018 for information professionals and researchers. Education for Information, 34(4), 285–291. https://doi.org/10.3233/EFI-180221

Kang, E. Y., & Kang, S. Y. (2023). Green CSR Communication to Internal Audiences: The Persuasive Power of Normative Appeals to Employees’ Green Behaviors. Journal of Current Issues and Research in Advertising, 44(4), 473–496. https://doi.org/10.1080/10641734.2023.2218449

Le-Thu, T., Han, J. W., & Kok, S. K. (2026). Green Communication and Satisfaction of Employees and Customers in Vietnam Hospitality Outlets: Mediating and Moderating Roles of Resource Use and Training. Business Strategy and the Environment. https://doi.org/10.1002/bse.71344

Leidner, S., Baden, D., & Ashleigh, M. J. (2019). Green (environmental) HRM: aligning ideals with appropriate practices. Personnel Review, 48(5), 1169–1185. https://doi.org/10.1108/PR-12-2017-0382

Levin, I. P., Schneider, S. L., & Gaeth, G. J. (1998). All frames are not created equal: A typology and critical analysis of framing effects. Organizational Behavior and Human Decision Processes, 76(2), 149–188. https://doi.org/10.1006/obhd.1998.2804

Luu, T. T. (2021). Can food waste behavior be managed within the B2B workplace and beyond? The roles of quality of green communication and dual mediation paths. Industrial Marketing Management, 93, 628–640. https://doi.org/10.1016/j.indmarman.2020.07.012

Mashi, M. S., Alam, M. N., Alatawy, K., Nguyen, N. T., Hashim, F., & Alotaibi, H. S. (2024). The effect of organisational green culture and organisational environmental ethics on green employee behaviour: the role of green innovative performance and green communication and feedback among employees of garment industry in Bangladesh. International Journal of Environment, Workplace and Employment, 8(1), 44–70. https://doi.org/10.1504/IJEWE.2024.138118

Morsing, M., & Schultz, M. (2006). Corporate social responsibility communication: Stakeholder information, response and involvement strategies. Business Ethics: A European Review, 15(4), 323–338. https://doi.org/10.1111/j.1467-8608.2006.00460.x

Musgrave, J., McTiernan, C., Zheng, C., & Cooper, C. (2025). Trust as a mediator of pro-environmental knowledge transfer and behaviour in small and medium-sized tourism enterprises. Current Issues in Tourism. https://doi.org/10.1080/13683500.2025.2479868

Ng, P. M. L., Wut, T. M., Chan, J. K. Y., Lau, M. M., Cheung, C. T. Y., Kwok, M. L. J., & Choy, E. T. K. (2025). Exploring the role of internal social media in fostering employee green behavior (EGB). Sustainable Futures, 9, 100425. https://doi.org/10.1016/j.sftr.2024.100425

Nguyen, V. T., Altinay, L., Alrawadieh, Z., & Ayeh, J. (2027). Activating pro-environmental behavior in hospitality settings: A multi-level communication framework. International Journal of Hospitality Management, 140, 104835. https://doi.org/10.1016/j.ijhm.2026.104835

Norton, T. A., Parker, S. L., Zacher, H., & Ashkanasy, N. M. (2015). Employee green behavior: A theoretical framework, multilevel review, and future research agenda. Organization & Environment, 28(1), 103–125. https://doi.org/10.1177/1086026615575773

Norton, T. A., Zacher, H., Parker, S. L., & Ashkanasy, N. M. (2017). Bridging the gap between green behavioral intentions and employee green behavior: The role of green psychological climate. Journal of Organizational Behavior, 38(7), 996–1015. https://doi.org/10.1002/job.2178

Page, M. J., McKenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., Shamseer, L., Tetzlaff, J. M., Akl, E. A., Brennan, S. E., Chou, R., Glanville, J., Grimshaw, J. M., Hróbjartsson, A., Lalu, M. M., Li, T., Loder, E. W., Mayo-Wilson, E., McDonald, S., ... Moher, D. (2021). The PRISMA 2020 statement: An updated guideline for reporting systematic reviews. BMJ, 372, n71. https://doi.org/10.1136/bmj.n71

Piwowar-Sulej, K., & Popowicz, E. (2023). How managers and line employees perceive the effectiveness of organizational practices aimed at stimulating their green behaviours: Research results from Poland. Journal of East European Management Studies, 28(3), 479–503. https://doi.org/10.5771/0949-6181-2023-3-479

Piwowar-Sulej, K., Popowicz, E., & Sulich, A. (2024). What is the link between internal communication, organizational culture and environmental strategy? The context of company size and employee perception. Central European Management Journal, 32(2), 301–319. https://doi.org/10.1108/CEMJ-06-2022-0073

Potoski, M., & Callery, P. J. (2018). Peer communication improves environmental employee engagement programs: Evidence from a quasi-experimental field study. Journal of Cleaner Production, 172, 1486–1500. https://doi.org/10.1016/j.jclepro.2017.10.252

Rahman, M. A., & Saba, N. A. (2025). Driving sustainable business performance through Green HRM: Examining the mediating roles of green technology innovation and green organizational culture. Golden Ratio of Human Resource Management, 5(2), 501–516. https://doi.org/10.52970/grhrm.v5i2.1326

Reber, R., Schwarz, N., & Winkielman, P. (2004). Processing fluency and aesthetic pleasure: Is beauty in the perceiver’s processing experience? Personality and Social Psychology Review, 8(4), 364–382. https://doi.org/10.1207/S15327957PSPR0804_3

Ren, S., Tang, G., & Jackson, S. E. (2018). Green human resource management research in emergence: A review and future directions. Asia Pacific Journal of Management, 35(3), 769–803. https://doi.org/10.1007/s10490-017-9532-1

Renwick, D. W. S., Redman, T., & Maguire, S. (2013). Green human resource management: A review and research agenda. International Journal of Management Reviews, 15(1), 1–14. https://doi.org/10.1111/j.1468-2370.2011.00328.x

Robertson, J. L., & Barling, J. (2013). Greening organizations through leaders’ influence on employees’ pro-environmental behaviors. Journal of Organizational Behavior, 34(2), 176–194. https://doi.org/10.1002/job.1820

Robertson, J. L., Montgomery, A. W., & Ozbilir, T. (2023). Employees' response to corporate greenwashing. Business Strategy and the Environment, 32(7), 4015–4027. https://doi.org/10.1002/bse.3351

Rothman, A. J., & Salovey, P. (1997). Shaping perceptions to motivate healthy behavior: The role of message framing. Psychological Bulletin, 121(1), 3–19. https://doi.org/10.1037/0033-2909.121.1.3

Sakshi, Shashi, Cerchione, R., & Bansal, H. (2020). Measuring the impact of sustainability policy and practices in tourism and hospitality industry. Business Strategy and the Environment, 29(3), 1109–1126. https://doi.org/10.1002/bse.2420

Sathasivam, K., Abu Bakar, R., & Che Hashim, R. (2021). Embracing organisational environmental sustainability: Experiences in green human resource management. Business Strategy and Development, 4(2), 123–135. https://doi.org/10.1002/bsd2.133

Septianto, F., Kemper, J. A., & Northey, G. (2020). Thanks, but no thanks: The influence of gratitude on consumer awareness of food waste. Journal of Cleaner Production, 258, 120591. https://doi.org/10.1016/j.jclepro.2020.120591

Snyder, H. (2019). Literature review as a research methodology: An overview and guidelines. Journal of Business Research, 104, 333–339. https://doi.org/10.1016/j.jbusres.2019.07.039

Su, Q., & Li, F. (2024). Gain or loss? The congruence effect of message framing and mindset on consumers’ willingness to pay a premium for pro-environmental hotels. Journal of Sustainable Tourism, 32(4), 713–736. https://doi.org/10.1080/09669582.2022.2159420

Sun, R., Lee, Y., & Dong, E. (2025). Sustainability and internal communication: Leveraging employee green behaviors. Public Relations Review, 51(2), 102565. https://doi.org/10.1016/j.pubrev.2025.102565

Tabita, I. D. A. T. P., & Gayatri, I. G. A. S. (2026). Strategic ESG-driven HR practices: Effects of ESG integration on employee performance, well-being, and human capital outcomes. Golden Ratio of Human Resource Management, 6(2), 443–461. https://doi.org/10.52970/grhrm.v6i2.2045

Teng-Calleja, M., Presbitero, A., & de Guzman, M. M. (2023). Organizational direction, expectations, and employees’ intention for Green HRM practices in the Philippines: a signaling theory perspective. Asian Business and Management, 22(4), 1301–1327. https://doi.org/10.1057/s41291-022-00206-1

Thomas, J., & Harden, A. (2008). Methods for the thematic synthesis of qualitative research in systematic reviews. BMC Medical Research Methodology, 8, 45. https://doi.org/10.1186/1471-2288-8-45

Tom, M., & Soumyaja, D. (2019). Determinants of employee eco-initiatives in Indian hotel industry. International Journal of Environment, Workplace and Employment, 5(1), 51–69. https://doi.org/10.1504/ijewe.2019.097150

Torraco, R. J. (2005). Writing integrative literature reviews: Guidelines and examples. Human Resource Development Review, 4(3), 356–367. https://doi.org/10.1177/1534484305278283

Tranfield, D., Denyer, D., & Smart, P. (2003). Towards a methodology for developing evidence-informed management knowledge by means of systematic review. British Journal of Management, 14(3), 207–222. https://doi.org/10.1111/1467-8551.00375

Trope, Y., & Liberman, N. (2010). Construal-level theory of psychological distance. Psychological Review, 117(2), 440–463. https://doi.org/10.1037/a0018963

Tsai, H.-L., Lu, C.-S., & Chang, C.-C. (2017). The influence of organisational green climate on employees’ green behaviours: Evidence from the Eco Port of Kaohsiung. International Journal of Shipping and Transport Logistics, 9(6), 696–723. https://doi.org/10.1504/IJSTL.2017.086938

Unsworth, K. L., Dmitrieva, A., & Adriasola, E. (2013). Changing behaviour: Increasing the effectiveness of workplace interventions in creating pro-environmental behaviour change. Journal of Organizational Behavior, 34(2), 211–229. https://doi.org/10.1002/job.1837

Weder, F., & Stranzl, J. (2025). Conversational spaces enabling conversational contestation: Making sustainability communication in organizations political (again). Public Relations Review, 51(4), 102614. https://doi.org/10.1016/j.pubrev.2025.102614

Weder, F., & Stranzl, J. M. (2025). Internal communication for sustainability. Expanding corporate sustainability communication with the inner development goals (IDGs). Corporate Communications, 30(7), 121–137. https://doi.org/10.1108/CCIJ-02-2025-0049

Weigt-Rohrbeck, J., & Linneberg, M. S. (2025). Employees' Mitigation of Ambiguous Green Human Resource Management Signals. Strategic Change. https://doi.org/10.1002/jsc.2674

Welch, M., & Jackson, P. R. (2007). Rethinking internal communication: A stakeholder approach. Corporate Communications: An International Journal, 12(2), 177–198. https://doi.org/10.1108/13563280710744847

Whittemore, R., & Knafl, K. (2005). The integrative review: Updated methodology. Journal of Advanced Nursing, 52(5), 546–553. https://doi.org/10.1111/j.1365-2648.2005.03621.x