Main Article Content
Abstract
This preliminary integrative mapping review examines how sustainability communication within human resource management (HRM) is associated with employee psychological mechanisms, pro-environmental work behavior, and employee and organizational outcomes. Two complementary Scopus search streams conducted on 5 August 2026 identified 848 records. After removing two duplicates and one non-English record, 845 titles and abstracts were screened using workplace, sustainability, communication, and employee-outcome criteria. Twenty-five records were retained for abstract-level descriptive mapping, thematic coding, and theory-based integration. Full-text eligibility verification, formal quality appraisal, and independent double coding were not completed; therefore, findings are interpreted as provisional patterns rather than definitive systematic-review evidence. The mapping indicates that sustainability communication functions as an embedded HRM architecture shaped by message clarity, credibility, framing, source, channel, dialogue, and consistency with enacted HR practices. Cognitive, affective, motivational, and social-organizational mechanisms, including role clarity, processing fluency, green self-efficacy, trust, organizational identification, and moral obligation, help explain employee responses to sustainability signals. Green leadership, psychological climate, HRM-system strength, organizational culture, and industry conditions act as boundary conditions, while ambiguity, symbolic messaging, and perceived greenwashing may produce adverse responses. The review proposes a provisional five-stage framework linking sustainability intentions, communication signals, employee interpretation, psychological mechanisms, pro-environmental work behavior, and employee and organizational outcomes. Further full-text verification and formal quality appraisal are required to validate the framework.
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References
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References
Aldisa, S., Emilisa, N., Arafah, M. J., & Mariaulfa, I. (2025). Antecedent and consequences of green self-efficacy: Cases from Gen Y employees in retail industries. Golden Ratio of Human Resource Management, 5(2), 449–463. https://doi.org/10.52970/grhrm.v5i2.1343
Arafah, M. J., Emilisa, N., Aldisa, S., & Mariaulfa, I. (2025). Linking exploitative leadership, Green HRM to OCBE and emotional exhaustion among Gen Z in Jakarta’s F&B industry. Golden Ratio of Human Resource Management, 6(1), 183–199. https://doi.org/10.52970/grhrm.v6i1.1350
Aust, I., Matthews, B., & Muller-Camen, M. (2020). Common good HRM: A paradigm shift in sustainable HRM? Human Resource Management Review, 30(3), 100705. https://doi.org/10.1016/j.hrmr.2019.100705
Bandura, A. (1986). Social foundations of thought and action: A social cognitive theory. Prentice Hall.
Bowen, D. E., & Ostroff, C. (2004). Understanding HRM–firm performance linkages: The role of the “strength” of the HRM system. Academy of Management Review, 29(2), 203–221. https://doi.org/10.5465/AMR.2004.12736076
De Souza Freitas, W. R., Jabbour, C. J. C., Mangili, L. L., Filho, W. L., & De Oliveira, J. H. C. (2012). Building sustainable values in organizations with the support of human resource management: Evidence from one firm considered as the 'best place to work' in Brazil. Journal of Human Values, 18(2), 147–159. https://doi.org/10.1177/0971685812454483
Decrinis, L., Freibichler, W., Kaiser, M., Sunstein, C. R., & Reisch, L. A. (2023). Sustainable behaviour at work: How message framing encourages employees to choose electric vehicles. Business Strategy and the Environment, 32(8), 5650–5668. https://doi.org/10.1002/bse.3441
Dumont, J., Shen, J., & Deng, X. (2017). Effects of green HRM practices on employee workplace green behavior: The role of psychological green climate and employee green values. Human Resource Management, 56(4), 613–627. https://doi.org/10.1002/hrm.21792
Etse, D., & Adu-Aboagye, A. (2025). Effect of green organisational climate on green purchasing: The roles of employee green behavioural intentions and corporate environmental communication. Sustainable Futures, 9, 100419. https://doi.org/10.1016/j.sftr.2024.100419
Garavan, T., Ullah, I., O'Brien, F., Darcy, C., Wisetsri, W., Afshan, G., & Mughal, Y. H. (2023). Employee perceptions of individual green HRM practices and voluntary green work behaviour: a signalling theory perspective. Asia Pacific Journal of Human Resources, 61(1), 32–56. https://doi.org/10.1111/1744-7941.12342
Hong, Q. N., Fàbregues, S., Bartlett, G., Boardman, F., Cargo, M., Dagenais, P., Gagnon, M.-P., Griffiths, F., Nicolau, B., O’Cathain, A., Rousseau, M.-C., Vedel, I., & Pluye, P. (2018). The Mixed Methods Appraisal Tool (MMAT) version 2018 for information professionals and researchers. Education for Information, 34(4), 285–291. https://doi.org/10.3233/EFI-180221
Kang, E. Y., & Kang, S. Y. (2023). Green CSR Communication to Internal Audiences: The Persuasive Power of Normative Appeals to Employees’ Green Behaviors. Journal of Current Issues and Research in Advertising, 44(4), 473–496. https://doi.org/10.1080/10641734.2023.2218449
Le-Thu, T., Han, J. W., & Kok, S. K. (2026). Green Communication and Satisfaction of Employees and Customers in Vietnam Hospitality Outlets: Mediating and Moderating Roles of Resource Use and Training. Business Strategy and the Environment. https://doi.org/10.1002/bse.71344
Leidner, S., Baden, D., & Ashleigh, M. J. (2019). Green (environmental) HRM: aligning ideals with appropriate practices. Personnel Review, 48(5), 1169–1185. https://doi.org/10.1108/PR-12-2017-0382
Levin, I. P., Schneider, S. L., & Gaeth, G. J. (1998). All frames are not created equal: A typology and critical analysis of framing effects. Organizational Behavior and Human Decision Processes, 76(2), 149–188. https://doi.org/10.1006/obhd.1998.2804
Luu, T. T. (2021). Can food waste behavior be managed within the B2B workplace and beyond? The roles of quality of green communication and dual mediation paths. Industrial Marketing Management, 93, 628–640. https://doi.org/10.1016/j.indmarman.2020.07.012
Mashi, M. S., Alam, M. N., Alatawy, K., Nguyen, N. T., Hashim, F., & Alotaibi, H. S. (2024). The effect of organisational green culture and organisational environmental ethics on green employee behaviour: the role of green innovative performance and green communication and feedback among employees of garment industry in Bangladesh. International Journal of Environment, Workplace and Employment, 8(1), 44–70. https://doi.org/10.1504/IJEWE.2024.138118
Morsing, M., & Schultz, M. (2006). Corporate social responsibility communication: Stakeholder information, response and involvement strategies. Business Ethics: A European Review, 15(4), 323–338. https://doi.org/10.1111/j.1467-8608.2006.00460.x
Musgrave, J., McTiernan, C., Zheng, C., & Cooper, C. (2025). Trust as a mediator of pro-environmental knowledge transfer and behaviour in small and medium-sized tourism enterprises. Current Issues in Tourism. https://doi.org/10.1080/13683500.2025.2479868
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Nguyen, V. T., Altinay, L., Alrawadieh, Z., & Ayeh, J. (2027). Activating pro-environmental behavior in hospitality settings: A multi-level communication framework. International Journal of Hospitality Management, 140, 104835. https://doi.org/10.1016/j.ijhm.2026.104835
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Norton, T. A., Zacher, H., Parker, S. L., & Ashkanasy, N. M. (2017). Bridging the gap between green behavioral intentions and employee green behavior: The role of green psychological climate. Journal of Organizational Behavior, 38(7), 996–1015. https://doi.org/10.1002/job.2178
Page, M. J., McKenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., Shamseer, L., Tetzlaff, J. M., Akl, E. A., Brennan, S. E., Chou, R., Glanville, J., Grimshaw, J. M., Hróbjartsson, A., Lalu, M. M., Li, T., Loder, E. W., Mayo-Wilson, E., McDonald, S., ... Moher, D. (2021). The PRISMA 2020 statement: An updated guideline for reporting systematic reviews. BMJ, 372, n71. https://doi.org/10.1136/bmj.n71
Piwowar-Sulej, K., & Popowicz, E. (2023). How managers and line employees perceive the effectiveness of organizational practices aimed at stimulating their green behaviours: Research results from Poland. Journal of East European Management Studies, 28(3), 479–503. https://doi.org/10.5771/0949-6181-2023-3-479
Piwowar-Sulej, K., Popowicz, E., & Sulich, A. (2024). What is the link between internal communication, organizational culture and environmental strategy? The context of company size and employee perception. Central European Management Journal, 32(2), 301–319. https://doi.org/10.1108/CEMJ-06-2022-0073
Potoski, M., & Callery, P. J. (2018). Peer communication improves environmental employee engagement programs: Evidence from a quasi-experimental field study. Journal of Cleaner Production, 172, 1486–1500. https://doi.org/10.1016/j.jclepro.2017.10.252
Rahman, M. A., & Saba, N. A. (2025). Driving sustainable business performance through Green HRM: Examining the mediating roles of green technology innovation and green organizational culture. Golden Ratio of Human Resource Management, 5(2), 501–516. https://doi.org/10.52970/grhrm.v5i2.1326
Reber, R., Schwarz, N., & Winkielman, P. (2004). Processing fluency and aesthetic pleasure: Is beauty in the perceiver’s processing experience? Personality and Social Psychology Review, 8(4), 364–382. https://doi.org/10.1207/S15327957PSPR0804_3
Ren, S., Tang, G., & Jackson, S. E. (2018). Green human resource management research in emergence: A review and future directions. Asia Pacific Journal of Management, 35(3), 769–803. https://doi.org/10.1007/s10490-017-9532-1
Renwick, D. W. S., Redman, T., & Maguire, S. (2013). Green human resource management: A review and research agenda. International Journal of Management Reviews, 15(1), 1–14. https://doi.org/10.1111/j.1468-2370.2011.00328.x
Robertson, J. L., & Barling, J. (2013). Greening organizations through leaders’ influence on employees’ pro-environmental behaviors. Journal of Organizational Behavior, 34(2), 176–194. https://doi.org/10.1002/job.1820
Robertson, J. L., Montgomery, A. W., & Ozbilir, T. (2023). Employees' response to corporate greenwashing. Business Strategy and the Environment, 32(7), 4015–4027. https://doi.org/10.1002/bse.3351
Rothman, A. J., & Salovey, P. (1997). Shaping perceptions to motivate healthy behavior: The role of message framing. Psychological Bulletin, 121(1), 3–19. https://doi.org/10.1037/0033-2909.121.1.3
Sakshi, Shashi, Cerchione, R., & Bansal, H. (2020). Measuring the impact of sustainability policy and practices in tourism and hospitality industry. Business Strategy and the Environment, 29(3), 1109–1126. https://doi.org/10.1002/bse.2420
Sathasivam, K., Abu Bakar, R., & Che Hashim, R. (2021). Embracing organisational environmental sustainability: Experiences in green human resource management. Business Strategy and Development, 4(2), 123–135. https://doi.org/10.1002/bsd2.133
Septianto, F., Kemper, J. A., & Northey, G. (2020). Thanks, but no thanks: The influence of gratitude on consumer awareness of food waste. Journal of Cleaner Production, 258, 120591. https://doi.org/10.1016/j.jclepro.2020.120591
Snyder, H. (2019). Literature review as a research methodology: An overview and guidelines. Journal of Business Research, 104, 333–339. https://doi.org/10.1016/j.jbusres.2019.07.039
Su, Q., & Li, F. (2024). Gain or loss? The congruence effect of message framing and mindset on consumers’ willingness to pay a premium for pro-environmental hotels. Journal of Sustainable Tourism, 32(4), 713–736. https://doi.org/10.1080/09669582.2022.2159420
Sun, R., Lee, Y., & Dong, E. (2025). Sustainability and internal communication: Leveraging employee green behaviors. Public Relations Review, 51(2), 102565. https://doi.org/10.1016/j.pubrev.2025.102565
Tabita, I. D. A. T. P., & Gayatri, I. G. A. S. (2026). Strategic ESG-driven HR practices: Effects of ESG integration on employee performance, well-being, and human capital outcomes. Golden Ratio of Human Resource Management, 6(2), 443–461. https://doi.org/10.52970/grhrm.v6i2.2045
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