Main Article Content
Abstract
This study examines the performance of internal archival supervision within the Riau Islands Provincial Government amid digital archival transformation. Although archival management has shifted toward electronic systems, supervisory practices and archival audits remain largely manual and administrative. The study aims to analyze the effectiveness of internal archival supervision, identify implementation challenges to strengthen supervisory systems. This research employed a qualitative descriptive approach using interviews, observations, and documentation involving archivists, government officials, Internal Archival Audit Reports (LAKI) verifiers, and archival from several Regional Government Organizations (OPD). Secondary data were obtained from LAKI, archival regulations, and related literature. Data were analyzed using the Miles and Huberman interactive model. The findings show that internal archival supervision has not adapted optimally to digital transformation. Based on George R. Terry’s supervisory theory, the stages of setting standards, measuring performance, and correcting deviations are still dominated by administrative and compliance-oriented approaches. Although several agencies have implemented SRIKANDI, supervision is still conducted manually through physical document verification and conventional audit procedures. Consequently, monitoring and evaluation remain fragmented and less effective in providing real-time control. Major obstacles include limited digital integration, insufficient archival human resources, weak follow-up mechanisms, and inadequate institutional support. The study concludes that digital archival transformation must be accompanied by integrated digital supervisory systems, competency enhancement, and institutional strengthening to support adaptive and sustainable archival governance.
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References
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References
Afrizal, D., Luthfi, A., Bin Wallang, M., Hildawati, H., & Ekareesakul, K. (2024). Citizens’ Intention to Use E-Government Services in Local Government by Integrating UTAUT, TPB, and TAM Model. Journal of Local Government Issues (LOGOS), 7(2), 129–143. https://doi.org/10.22219/logos.v7i2.32437
Afrizal, D., & Wallang, M. (2021). Attitude on intention to use e-government in Indonesia. Indonesian Journal of Electrical Engineering and Computer Science, 22(1), 435–441. https://doi.org/10.11591/ijeecs.v22.i1.pp435-441
Aini, Y. N. (2023). Pengelolaan Arsip Berbasis Digital Melalui Penerapan Aplikasi Sistem Informasi Kearsipan Dinamis Terintegrasi (SRIKANDI) di Badan Meteorologi, Klimatologi, dan Geofisika. Konferensi Nasional Ilmu Administrasi 7.0.
Aldi M, M. P., Fitrianti, L., Imam, M. K., Resdianto, J., Waskito, H., & Irawan, P. (2026). Supervisi Kolaboratif Di Era Digital: Strategi Dalam Meningkatkan Kualitas Layanan Administrasi. Al-Zayn: Jurnal Ilmu Sosial & Hukum, 4(1), 2026. https://doi.org/10.61104/alz.v4i1.3090
Arhas, S. H., Haris, A. M. Y., Tamam, M. B., Muallim, M., & Akbar, A. N. (2026). Optimalisasi Pengelolaan Arsip Aktif melalui Sistem Penataan Arsip di Perpustakaan Daerah Kabupaten Pangkajene dan Kepulauan. Jurnal Lamellong: Pengabdian Kepada Masyarakat (JLPM), 86–93.
Astuti, I. G. A. U. (2023). Model Tata Kelola Kearsipan Dalam Mewujudkan Good Governance (Studi Kasus Pada Kantor Wilayah Kementerian Agama Provinsi Sulaweesi Selatan) [Disertation]. Universitas Hasanuddin.
Aulia, V. R., Mukhlis, I. R., Rahmawati, R., Sugata, T. L. I., Ananto, P. K. F., Rinjeni, T. P., & Sembilu, N. (2025). Mapping SPBE Challenges in Indonesia: Systematic Review by Architecture Domain. Jurnal Komputer Teknologi Informasi Sistem Informasi (JUKTISI), 4(1), 174–183.
Aura Diva Santoso, F., Sulistyorini, E., Rahma Wati, E., Sugeng Cahyono, A., & Ima Herminingsih, D. (2025). Pemanfaatan Aplikasi Srikandi Dalam Pengelolaan Arsip Pemerintah Kabupaten Tulungagung. Journal of Governance and Public Administration (JoGaPA), 2(2), 426–433. https://srikandi.arsip.go.id/
Ayoubi, Q. (2023). The Role Of Supervision And Control In Educational Organizations. Academic Research in Educational Sciences, 4(10), 100–108.
Azzahra, F., Dini, H. A., Andini, E. O., Munastiwi, E., & Rohmah, L. (2024). Optimization of Supervision and Monitoring in Performance Assessment: Strategy and Implementation. Edumaspul - Journal of Education, 8(2), 1–14.
Claude, K. J. (2024). The Impact of Records Management on the Effectiveness of Human Resource Management in the Public Sector. International Journal of Research and Innovation in Social Science (IJRISS), 8(5), 1040–1060. https://doi.org/10.47772/IJRISS
Dama, M. N., Halid, R. M., & Ibrahim, N. L. (2025). The Role of Office Administration In Improving Operational Efficiency And Quality of Organizational Services In The Digital Era. Oikos-Nomos Jurnal Kajian Ekonomi Dan Bisnis, 1(1). https://ejurnal.ung.ac.id/index.php/ONM/index
Dikopoulou, A., & Mihiotis, A. (2012). The contribution of records management to good governance. The TQM Journal, 24(2), 123–141.
Elvira, E., & Susanto, S. (2024). Archive Contribution in the Digital Era to Realize Good and Clean Governance. Proceedings of the International Conference on Law, Economic & Good Governance (IC-LAW 2023), 827, 267–271. https://doi.org/10.2991/978-2-38476-218-7_44
Fadil, A., Nuryanto, Y., & Resmiati, D. (2024). Analisis Efektivitas Pengawasan Kearsipan Internal Dinas Arsip Dan Perpustakaan Kabupaten Sumedang Tahun 2024. Responsive: Jurnal Pemikiran Dan Penelitian Administrasi, Sosial, Humaniora Dan Kebijakan Publik, 7(3), 127–140.
Hildawati, H., Afrizal, D., Hafrida, L., Purnamasari, D., & Luthfi, A. (2026). The Mediating Role of User Satisfaction in the Relationship between UTAUT Constructs and User Behavior in Digital Public Service Applications. West Science Social and Humanities Studies, 4(01), 1–18. https://doi.org/https://doi.org/10.58812/wsshs.v4i01.2545
Hildawati, H., Erlianti, D., Afrizal, D., Hendrayady, A., Riwayati, A., Widyawati, M. S., Iskandar, A., Judijanto, L., Hijeriah, E. M., Fajri, M., Putra, M. F. M., & Amane, A. P. O. (2024). Sistem Administrasi Negara (Teori dan Praktik). PT. Green Pustaka Indonesia. www.greenpustaka.com
Huberman, A. M., & Miles, M. B. (2002). The qualitative researcher’s companion. Sage.
Humolungo, S., Djafar, F., & Luwao, S. R. (2025). Kemampuan Teknis Sumber Daya Manusia dalam Pengelolaan Arsip: Studi Kasus pada Dinas Perpustakaan dan Kearsipan Kabupaten Gorontalo. SOMASI: Sosial Humaniora Komunikasi. https://doi.org/10.53695/js.v6i1.1362
Ismail, H. I., Zulfachry, S. E., & Zul Fadli, S. E. (2026). Birokrasi & Governansi Publik. Madani Kreatif Publisher.
Khotimah, K., Dayar, M. B., Ilyasi, A., Chilmy, N. W., Hikmah, F. N., Sunarto, I., & Mayasari, N. (2025). ADMINISTRASI PUBLIK Birokrasi Menuju Transformasi Digital. Penerbit Widina.
Kumar, R. (2019). Research Methodology- Fifth Edition. a step-by-step guide for beginners (3, Ed.). SAGE Publication. Ltd.
Laksmana, A. P., Toyibbah, M., Utami, Stevani Trisni, Larasati, H., & Nugraheni, A. P. (2026). Transformasi Pengelolaan Arsip Dinamis Melalui Implementasi SRIKANDI: Studi Deskriptif pada Dinas Kearsipan dan Perpustakaan Kabupaten Cilacap. Citizen : Jurnal Ilmiah Multidisiplin Indonesia, 6(2), 310–317. https://doi.org/10.53866/jimi.v6i2.1073
Lawan, A. A., & Henttonen, P. (2025). Leveraging records management to enhance governance: insights from anti-corruption practitioners. Journal of Contemporary African Studies, 43(3), 441–455. https://doi.org/10.1080/02589001.2025.2581308
Lufiana, C., & Kuswantoro, A. (2025). Digitalisasi Arsip sebagai Pendukung Layanan Informasi dalam Administrasi. In Book Chapter Administrasi Perkantoran (Vol. 1, pp. 273–287). https://doi.org/https://doi.org/10.15294/bap.v1i1.323QRCBN62-6861-1770-599
Ningrum, B. H. C., & Murtadlo, M. N. (2026). Analisis Kompetensi Sumber Daya Manusia Dan Tantangan Pengelolaan Kearsipan. Jurnal Sekretari & Administrasi (Serasi), 24(1), 1–16.
Noor, A. S. S. P., Damayanti, F., & Garnida, A. (2023). Aplikasi Srikandi dalam Meningkatkan Komunikasi Tertulis di Kantor Perwakilan BKKBN Jawa Barat. Manajerial: Jurnal Manajemen Dan Sistem Informasi, 22(2), 215.
Oktavia, R., Agustian, H., Andre, L., & Syam, F. (2025). The Supervision of Administrative Head on the Implementation of IT-Based Archiving at SMAN 1 Koto Salak. TOFEDU: The Future of Education Journal, 4(7), Page. https://journal.tofedu.or.id/index.php/journal/index
Oliver, G., Chawner, B., & Liu, H. P. (2011). Implementing digital archives: issues of trust. Archival Science, 11(3), 311–327.
Putri, S. S. R., & Putra, P. (2025). Pengelolaan arsip statis di Dinas Perpustakaan dan Kearsipan Kabupaten Malang. Journal of Education and Humanities (JEH) Terekam Jejak, 1(3), 54–76.
Andriasari, S., Ramadaniah, D., & Romahdoni, M. R. (2024). Descriptive Analysis & UML: Digital Archival Information System at The Prosecutor’s Office. Asia Information System Journal, 3(1), 57–65. http://ejournal.radenintan.ac.id/index.php/AISJ/index://creativecommons.org/licenses/by-sa/4.0/
Sarinah, Said, L. O. A., & Rijal, Muh. (2025). Peranan Fungsi Pengawasan Sebagai Instrumen Peningkatan Pelayanan Publik Pada Inspektorat Kota Kendari. Jurnal Aspirasi (JAPRI), 6(2), 38–50.
Setiawan, Z., Hildawati, H., Sanulita, H., Afrizal, D., Ibrahim, S. M., Susanto, A., Indahyani, T., Adiwijaya, S., Laka, L., Ansor, M., Andari, S., Putra, M. F. M., Martawijaya, A. P., & Judijanto, L. (2024). Methodologi Dan Teknik Penulisan Ilmiah. PT. Sonpedia Publishing Indonesia.
Terry, G. R. (2008). Prinsip-prinsip manajemen. Bumi Aksara.
Teryambodo, A., & Putra, P. (2024). Analisis pengelolaan arsip dalam upaya tertib arsip di Dinas Perpustakaan dan Kearsipan Kabupaten Magelang. Journal of Economic and Management (JEM) Terekam Jejak, 1(1), 1–20.
Wahyudi, H. (2025). Dasar-Dasar Teori Administrasi Negara: Perspektif Global dan Lokal. JAKA MAULANA.
Yusman, Y., Putra, R. R., & Sinaga, I. (2024). Transformasi administrasi di era digital. Serasi Media Teknologi.
Zakaria, M. A. (2025). Implementasi Pengelolaan Arsip melalui Kegiatan Pengawasan Internal Kearsipan di Puslatbang PKASN Lembaga Administrasi Negara RI. Jurnal Indonesia: Manajemen Informatika Dan Komunikasi, 6(1), 356–369.