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Abstract
The advancement of information technology within government agencies has driven the transformation of records management from conventional systems to electronic systems as part of the implementation of the Electronic-Based Government System (Sistem Pemerintahan Berbasis Elektronik—SPBE). A key implementation of this policy is the use of the SRIKANDI application for electronic records management at the Regional Inspectorate of East Kalimantan Province. This study aims to describe the implementation of the SRIKANDI application in managing electronic records and to identify the factors that facilitate and hinder its execution. This research employs a qualitative, descriptive research design. Data collection techniques included observation, interviews, and documentation, while data analysis was conducted using an interactive model comprising data reduction, data display, and conclusion drawing. Data validity was ensured through source triangulation. The results indicate that the implementation of the SRIKANDI application has been carried out effectively, supported by adequate infrastructure and internet connectivity. Nevertheless, challenges persist regarding human resource capacity, particularly varying levels of employee proficiency with the application and technical disruptions that affect system stability. Overall, the implementation of the SRIKANDI application has improved administrative order and enhanced the effectiveness of electronic records management within the agency.
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References
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References
Aihunan, S. S., Ohoiwutun, S. K., Ufi, J. A., & Patty, J. T. (2025). Penerapan Arsip Elektronik dan Pengaruhnya Terhadap Peningkatan Kinerja Pegawai di PT. Perusahaan Listrik Negara (Persero) Unit Induk Wilayah Maluku dan Maluku Utara. Presidensial: Jurnal Hukum, Administrasi Negara, Dan Kebijakan Publik, 2(1), 175–184. https://doi.org/10.62383/presidensial.v2i1.571
Anjani, M. (2025). Analisis Penggunaan dan Pengamanan Arsip Inaktif di Dinas Pekerjaan Umum dan Penataan Ruang Kota Kediri. Doctoral Dissertation, Universitas Islam Negeri Maulana Malik Ibrahim.
Al-Shboul, M., Rababah, O., Ghnemat, R., & Al-Saqqa, S. (2014). Challenges and factors affecting e-government implementation in Jordan. Journal of Software Engineering and Applications, 7(13), 1111–1127. https://doi.org/10.4236/jsea.2014.713098
Darmansyah, T., Dermawan, M. M., Habib, F., & Siregar, A. R. (2024). Analisis Tata Cara Pengelolaan Arsip Elektronik Dalam Manajemen Persuratan. 2(1), 144–151. https://jurnal.ittc.web.id/index.php/jpdsk/article/view/969
Edwards III, G. C. (1980). Implementing Public Policy. Washington DC: Congressional. Quartely Press.
Gupta, K. P., Singh, S., & Bhaskar, P. (2016). Citizen adoption of e-government: A literature review and conceptual framework. Electronic Government, 12(2), 160–185. https://doi.org/10.1504/EG.2016.076134
Heeks, R. (2006). Implementing and managing e-government: An international text. London: SAGE Publications.
Iqbal, M., Daraba, D., & Indrayani, E. (2024). Implementasi Kebijakan Tentang Pedoman Penerapan Sistem Informasi Kearsipan Dinamis Terintegrasi Dalam Upaya Pengelolaan Naskah Dinas Elektronik Di Sekretariat Daerah Kota Bekasi. Jurnal Kajian Pemerintah: Journal of Government, Social and Politics, 10(2), 110–122. https://doi.org/10.25299/jkp.2024.vol10(2).19930
Napitupulu, D., Usino, W., Azmi, N. A., Kartika, R. S., Supratikta, H., Suhendra, A., Yohanitas, W. A., Saksono, H., Halik, A., & Suhandojo. (2024). Understanding the key driver of e-government services continuance usage intention: An integrated model of Expectation Confirmation Model and Technology Acceptance Model. Journal of Infrastructure, Policy and Development, 8(12), 1–18. https://doi.org/10.24294/jipd.v8i12.7957
Nurmandi, A., Kurniasih, D., Supardal, & Kasiwi, A. N. (2019). Teknologi Informasi Pemerintahan.
Nyfantoro, F., Salim, T. A., & Mirmani, A. (2020). Perkembangan Pengelolaan Arsip Elektronik Di Indonesia: Tinjauan Pustaka Sistematis. Diplomatika: Jurnal Kearsipan Terapan, 3(1), 1. https://doi.org/10.22146/diplomatika.48495
Pratiwi, D. S., & Dwimarwanti, I. H. (2024). Implementasi Kebijakan Sistem Informasi Kearsipan Dinamis Terintegrasi (SRIKANDI) pada Dinas Komunikasi dan Informatika Provinsi Jawa Tengah. Jurnal Manajemen Dan Kebijakan Publik, 14. https://doi.org/: https//doi.org/10.14710/jppmr.v14i2.50839
Priyatmo, R., & Hendra Satria, O. (2022). Analisis Aplikasi Srikandi Menggunakan Metode System Usability Scale (SUS) di Lingkungan Arsip Nasional Republik Indonesia. Jurnal Kearsipan, 17(1), 21–42. https://doi.org/10.46836/jk.v17i1.192
Putri, A. (2024). Implementasi Penerapan Aplikasi Sistem Informasi Kearsipan Dinamis Terintegrasi (SRIKANDI) dalam Pengelolaan Arsip di Kantor Camat Tualang, Kabupaten Siak. Uin Suska Riau. http://repository.uin-suska.ac.id/id/eprint/80452
Rinawaty. (2023). Informasi Kearsipan Dinamis Terintegrasi (Srikandi) di Lingkungan Sekretariat Jenderal Kementerian Desa, Pembangunan Daerah Tertinggal, dan Transmigrasi. http://repository.stialan.ac.id/id/eprint/78
Suyani, A., Winarti, W., & Haryanto, A. T. (2025). Implementasi Kebijakan Sistem Informasi Kearsipan Dinamis Terintegrasi (SRIKANDI) di Pemerintah Kabupaten Madiun. Cerdika: Jurnal Ilmiah Indonesia, 5(1), 302–317. https://doi.org/10.59141/cerdika.v5i1.2407
Syuaib, M., Fauzi, M. F., & SAS, A. (2023). Evaluasi Implementasi E-Government Pada Situs Web Pemerintah Kota Parepare Menggunakan Metode Webqual 4.0. Journal of Software Engineering and Multimedia (JASMED), 1(2), 67–75. https://doi.org/10.20895/jasmed.v1i2.1343
Taufiqurrahman, T., Fiqry, M., & Widyakanti, W. (2025). Implementasi Aplikasi Sistem Informasi Kearsipan Dinamis Terintegrasi (Srikandi) Pada Kantor Kementerian Agama Kota Banjarmasin. Jurnal Administrasi Publik Dan Pembangunan, 7(1), 25. https://doi.org/10.20527/jpp.v7i1.15038
United Nations. (2022). E-Government Survey 2022: The future of digital government. New York: United Nations. https://publicadministration.un.org/egovkb/en-us/reports/un-e-government-survey-2022
Venkatesh, V., Thong, J. Y. L., & Xu, X. (2012). Consumer acceptance and use of information technology: Extending the unified theory of acceptance and use of technology. MIS Quarterly, 36(1), 157–178. https://doi.org/10.2307/41410412