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Abstract
This study aims to analyze the failure of state oversight of Umrah pilgrimage organizers, emphasizing the accountability of the Ministry of Religious Affairs and the need for a more effective and equitable reformulation of the regulatory oversight model. The study focuses on how the existing supervisory structure has failed to prevent violations, and how these weaknesses impact the protection of pilgrims as users of religious services. This study uses a normative legal method with a statutory and conceptual approach. The legal materials used include primary, secondary, and tertiary legal materials, analyzed descriptively and prescriptively to identify legal problems and formulate normative solutions. The results indicate that the existing supervisory system is still administrative and formalistic, thus unable to reach the substantive aspects of Umrah implementation. This failure of supervision is characterized by a weak preventive function, delays in detecting violations, and suboptimal law enforcement. Furthermore, the ministry's accountability has not been optimal, as reflected in a lack of transparency, responsiveness, and limited public participation in the supervisory process. This condition indicates an imbalance between state authority and the effectiveness of its implementation. The findings of this study emphasize the need for a reformulation of the risk- and accountability-based oversight model, which integrates transparency, public participation, and the use of technology into the oversight system. This would ensure that oversight is not merely reactive but also capable of preventive and adaptive functions. This reform is expected to create a more effective oversight system, enhance ministry accountability, and provide optimal protection for the public.
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References
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References
Arifin, Z. (2021). Pengawasan penyelenggaraan ibadah umroh di Indonesia. Jurnal Hukum dan Pembangunan, 51(2), 210–225. https://doi.org/10.21143/jhp.vol51.no2.3087
Aziz, M. (2021). Kegagalan pengawasan dalam kasus penipuan umroh. Jurnal Rechtsvinding, 10(1), 45–60. https://doi.org/10.33331/rechtsvinding.v10i1.712
Huda, N. (2019). Perlindungan hukum jamaah umroh dalam perspektif hukum konsumen. Jurnal IUS, 7(1), 33–47. https://doi.org/10.29303/ius.v7i1.634
Kurniawan, R. (2021). Partisipasi publik dalam pengawasan kebijakan publik. Jurnal Administrasi Negara, 27(2), 145–160. https://doi.org/10.33509/jan.v27i2.812
Lestari, D. (2022). Efektivitas regulasi perlindungan konsumen di sektor perbankan. Jurnal Hukum IUS QUIA IUSTUM, 29(3), 410–425. https://doi.org/10.20885/iustum.vol29.iss3.art5
Prasetyo, B. (2022). Koordinasi antarinstansi dalam pengawasan umroh. Jurnal Administrasi Publik, 12(2), 150–165. https://doi.org/10.21787/jap.v12i2.981
Rahman, F. (2022). Akuntabilitas pemerintah dalam penyelenggaraan layanan keagamaan. Jurnal Hukum dan Kebijakan Publik, 5(1), 77–92. https://doi.org/10.24090/jhkp.v5i1.6231
Siregar, R. (2023). Risk-based supervision dalam sektor perjalanan ibadah. Jurnal Governance, 8(1), 101–118. https://doi.org/10.22219/gov.v8i1.24876
Yunus, M. (2022). Transparansi dan akuntabilitas dalam pelayanan publik. Jurnal Ilmu Hukum, 18(2), 201–215. https://doi.org/10.30652/jih.v18i2.742
Saragih, B. (2020). Maladministrasi dalam perspektif hukum administrasi. Jurnal Rechtsvinding, 9(1), 75–90. https://doi.org/10.33331/rechtsvinding.v9i1.397
Hadjon, P. M. (2019). Pengantar hukum administrasi Indonesia. Gadjah Mada University Press.
Ridwan HR. (2021). Hukum administrasi negara. Rajawali Pers.
Asshiddiqie, J. (2020). Pengantar ilmu hukum tata negara. Rajawali Pers.
Mahfud MD. (2020). Politik hukum di Indonesia. Rajawali Pers.
Marzuki, P. M. (2022). Penelitian hukum. Kencana.
Indroharto. (2020). Usaha memahami undang-undang tentang peradilan tata usaha negara. Pustaka Sinar Harapan.
Sutiyoso, B. (2021). Reformasi kelembagaan dalam sistem hukum Indonesia. UII Press.
Widjaja, G. (2021). Hukum administrasi negara. RajaGrafindo Persada.
Prasojo, E. (2022). Reformasi birokrasi Indonesia. Kencana.
Zainuddin Ali. (2022). Metode penelitian hukum. Sinar Grafika.