Main Article Content
Abstract
This study examines external pressures, or isomorphic pressures, that influence organizations to adopt HRIS, considering the mediating role of top management support. Using selected public and private organizations in the Central Region of Ghana, a total of 209 responses were collected for analysis. Both symmetric (PLS-SEM) and asymmetric (fsQCA) approaches were employed to examine how isomorphic pressures and TMS predict HRIS adoption. The PLS-SEM results show that coercive and normative pressures predict HRIS adoption and are partially mediated by TMS. The fsQCA results further identify combinations of pressures and TMS that equally predict HRIS adoption. This study supports the extant, consistently conclusive evidence on the relevance of TMS to successful adoption. Additionally, managers can leverage the pressures necessary for adoption decisions in the appropriate conditions.
Keywords
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References
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References
Acquah, I. S. K., Naude, M. J., & Sendra-García, J. (2021). Supply chain collaboration in the petroleum sector of an emerging economy: Comparing results from symmetrical and asymmetrical approaches: Technological Forecasting and Social Change, 166, 120568.
Acquah, I. S. K., Quaicoe, J., & Arhin, M. (2023). How to invest in total quality management practices for enhanced operational performance: findings from PLS-SEM and fsQCA. The TQM Journal, 35(7), 1830-1859.
Adjei, J. K., Adams, S., & Mamattah, L. (2021). Cloud computing adoption in Ghana: accounting for institutional factors—Technology in Society, 65, 101583.
Ahmer, Z. (2013). Adoption of human resource information systems innovation in Pakistani organizations. Journal of Quality and Technology Management, 9(2), 22–50.
Alkaf, A. R., Yusliza, M. Y., Ehido, A. J., Saputra, J., & Muhammad, Z. (2023). Top management support, green intellectual capital, and green HRM: a proposed framework for sustainability. Journal of Environmental Management and Tourism, 14(5), 2308–2318.
Al-ma’aitah, M. (2017). The drivers of ERP cloud computing from an institutional perspective. J. Theor. Appl. Inf. Technol, 95, 5142-5157.
Al-Shibly, H. (2011). Human resources information systems success assessment: An integrative model. Australian Journal of Basic and Applied Sciences, 5(5), 157–169.
Amoako, R., Jiang, Y., Adu-Yeboah, S. S., Frempong, M. F., & Tetteh, S. (2023). Factors influencing electronic human resource management implementation in public organizations in an emerging economy: An empirical study—South African Journal of Business Management, 54(1), 2937.
Anlesinya, A., Amponsah-Tawiah, K., Dartey-Baah, K., Adeti, S. K., & Brefo-Manuh, A. B. (2023). Institutional isomorphism and sustainable HRM adoption: a conceptual framework. Industrial and Commercial Training, 55(1), 62–76.
Appiah, S. O., & Kofi Boateng, R. (2025). Engagement as a Lever: The Impact of Talent Management on Turnover Intentions at Ghana's Lands Commission. Golden Ratio of Human Resource Management, 5(1), 33–47.
Arpoh-Baah, B., Odoom, D., Boakye, A. O., Okyere, I., & Boateng, C. (2020). Making a Case for the Use of Human Resource Information System in Ghanaian Organizations: Views of Employees of Anglogold Ashanti Iduapriem Mine Limited. Human Resource Management Research, 2020(1), 13–21.
Arshad, M., Farooq, M., Afzal, S., & Farooq, O. (2020). Adoption of information systems in organizations: Understanding the role of institutional pressures in a collectivist culture. Journal of Enterprise Information Management, 33(2), 265–284.
Bag, S., Pretorius, J. H. C., Gupta, S., & Dwivedi, Y. K. (2021). Role of institutional pressures and resources in the adoption of big data analytics-powered artificial intelligence, sustainable manufacturing practices, and circular economy capabilities: Technological Forecasting and Social Change, 163, 120420.
Benitez, J., Henseler, J., Castillo, A., & Schuberth, F. (2020). How to perform and report an impactful analysis using partial least squares: Guidelines for confirmatory and explanatory IS research. Information & management, 57(2), 103168.
Cao, D., Li, H., & Wang, G. (2014). Impacts of isomorphic pressures on BIM adoption in construction projects—Journal of Construction Engineering and Management, 140(12), 04014056.
Chakraborty, A. R., & Mansor, N. N. A. (2013). Adoption of human resource information system: A theoretical analysis. Procedia-Social and Behavioral Sciences, 75, 473–478.
Chen, A. J., Watson, R. T., Boudreau, M. C., & Karahanna, E. (2011). An institutional perspective on the adoption of Green IS & IT. Australasian Journal of Information Systems, 17(1).
Dai, X., Peng, J., & Zhiyuan, F. (2013, September). Senior Executive and Staff: What Effect do They Exert on the Success of the Information System?. In 2013, IEEE 10th International Conference on e-Business Engineering (pp. 441–444). IEEE.
De Crescenzo, V., Ribeiro-Soriano, D. E., & Covin, J. G. (2020). Exploring the viability of equity crowdfunding as a fundraising instrument: A configurational analysis of contingency factors that lead to crowdfunding success and failure. Journal of Business Research, 115, 348–356.
De Freitas, V. B., & da Silveira, M. A. P. (2021). Institutional Theory and the Isomorphic Pressures in the Search for Knowledge: A Study in an APL of Goiás–Brazil. International Journal of Advanced Engineering Research and Science, 8(2), 113–126.
DiMaggio, P. J., & Powell, W. W. (1983). The iron cage revisited: Institutional isomorphism and collective rationality in organizational fields. American Sociological Review, 48(2), 147–160.
Dong, L., Neufeld, D., & Higgins, C. (2009). Top management support of enterprise systems implementations. Journal of Information Technology, 24(1), 55–80.
Dul, J. (2016). Identifying single necessary conditions with NCA and fsQCA. Journal of Business Research, 69(4), 1516–1523.
Dwivedi, Y. K., Hughes, L., Ismagilova, E., Aarts, G., Coombs, C., Crick, T., ... & Williams, M. D. (2021). Artificial Intelligence (AI): Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice, and policy. International journal of information management, 57, 101994.
Findik, M., & Bedük, A. (2014). Organizational isomorphism in the context of institutional theory. International Journal of Social and Economic Sciences, 4 (1), 27–33.
Glebovskiy, A. (2019). Inherent criminogenesis in business organizations. Journal of Financial Crime, 26(2), 432–446.
Gutierrez, A., Boukrami, E., & Lumsden, R. (2015). Technological, organizational, and environmental factors influencing managers' decisions to adopt cloud computing in the UK. Journal of Enterprise Information Management, 28(6), 788–807.
Hair, J. F., Astrachan, C. B., Moisescu, O. I., Radomir, L., Sarstedt, M., Vaithilingam, S., & Ringle, C. M. (2021). Executing and interpreting applications of PLS-SEM: Updates for family business researchers. Journal of Family Business Strategy, 12(3), 100392.
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European business review, 31(1), 2-24.
Henseler, J. (2017). Partial least squares path modeling. Advanced methods for modeling markets, 361–381.
Huarng, K. H. (2016). Qualitative analysis with structural associations. Journal of Business Research, 69(11), 5187–5191.
Ifinedo, P. (2008). Impacts of business vision, top management support, and external expertise on ERP success. Business Process Management Journal, 14(4), 551-568.
Islam, K. S., Muthaiyah, S., & Fie, D. Y. G. (2020). Isomorphic drivers of institutional pressure and product stewardship towards the adoption propensity of green information communication technology in Malaysia. Talent Development & Excellence, 12(2).
Jahan, S. S. (2014). Human resources information system (HRIS): a theoretical perspective. Journal of Human Resource and Sustainability Studies, 2(2), 33–39.
Jayeola, O., Sidek, S., Abdul-Samad, Z., Hasbullah, N. N., Anwar, S., An, N. B., ... & Ray, S. (2022). The mediating and moderating effects of top management support on the cloud ERP implementation–financial performance relationship: sustainability, 14(9), 5688.
Kemei, D., Oboko, R., & Kidombo, H. (2018). The influence of top management support on the relationship between project manager leadership competencies and ERP system project performance: Findings from the Kenyan energy sector. International Academic Journal of Innovation, Leadership and Entrepreneurship, 2(2), 195–210.
Kock, N. (2015). Common method bias in PLS-SEM: A full collinearity assessment approach. International Journal of e-Collaboration (ijec), 11(4), 1–10.
Krell, K., Matook, S., & Rohde, F. (2016). The impact of legitimacy-based motives on IS adoption success: An institutional theory perspective. Information & Management, 53(6), 683–697.
Kung, L., & Kung, H. J. (2015). External environment pressure on organizational innovation adoption: From literature to a conceptual model. International Journal of Management Theory and Practice, 15(1), 99-115.
Kuo, H. M., Chen, T. L., & Yang, C. S. (2022). The effects of institutional pressures on digital transformation in Taiwan's shipping industry. Maritime Business Review, 7(2), 175-191.
Latif, B., Mahmood, Z., Tze San, O., Mohd Said, R., & Bakhsh, A. (2020). Coercive, normative, and mimetic pressures as drivers of environmental management accounting adoption: sustainability, 12(11), 4506.
Leicht, K. T., & Fennell, M. L. (2008). Who staffs the US leaning tower? Organizational change and diversity. Equal Opportunities International, 27(1), 88–106.
Li, L., & Tao, Q. (2016). Institutional pressures, top management, and M-commerce adoption in organizations: An empirical study of SMEs in China.
Liang, H., Saraf, N., Hu, Q., & Xue, Y. (2007). Assimilation of enterprise systems: the effect of institutional pressures and the mediating role of top management. MIS Quarterly, 59-87.
Liu, H., Ke, W., Wei, K. K., Gu, J., & Chen, H. (2010). The role of institutional pressures and organizational culture in the firm's intention to adopt internet-enabled supply chain management systems. Journal of Operations Management, 28(5), 372-384.
Lutfi, A. (2020). Investigating the moderating role of environmental uncertainty between institutional pressures and ERP adoption in Jordanian SMEs. Journal of Open Innovation: Technology, Market, and Complexity, 6(3), 91.
Martínez-Ferrero, J., & García-Sánchez, I. M. (2017). Coercive, normative, and mimetic isomorphism as determinants of the voluntary assurance of sustainability reports. International Business Review, 26(1), 102–118.
Nenwani, P. J., & Raj, M. D. (2013). E-HRM perspective in the present scenario. International Journal of advance research in computer science and management studies, 1(7), 422–428.
Niemimaa, M., & Zimmer, M. P. (2022). Are we discovering or making concepts? Performativity in concept definition. In Proceedings of the Pacific Asia Conference on Information Systems (pp. 1–9).
Nsiah-Sarfo, D. J., Ofori, D., & Agyapong, D. (2023). Sustainable procurement implementation among public sector organizations in Ghana: The role of institutional isomorphism and sustainable leadership. Cleaner Logistics and Supply Chain, 8, 100118.
Oredo, J. O., Njihia, J., & Iraki, X. N. (2019). Adoption of cloud computing by firms in Kenya: The role of institutional Pressures—the African Journal of Information Systems, 11(3), 1.
Osei‐Kojo, A. (2017). E‐government and public service quality in Ghana. Journal of Public Affairs, 17(3), e1620.
Pappas, I. O., & Woodside, A. G. (2021). Fuzzy-set Qualitative Comparative Analysis (fsQCA): Guidelines for research practice in Information Systems and marketing. International journal of information management, 58, 102310.
Podsakoff, P. M., MacKenzie, S. B., & Podsakoff, N. P. (2012). Sources of method bias in social science research and recommendations on how to control it. Annual review of psychology, 63(1), 539–569.
Rasoolimanesh, S. M., Ringle, C. M., Sarstedt, M., & Olya, H. (2021). The combined use of symmetric and asymmetric approaches: partial least squares-structural equation modeling and fuzzy-set qualitative comparative analysis. International Journal of Contemporary Hospitality Management, 33(5), 1571–1592.
Rasyida, Q. Z., & Badjuri, A. (2025). Digital Tax Compliance: Examining E-Filing, Tax Knowledge, and Income Level Among Telkom Property Regional IV Employees in Central Java & Yogyakarta, Indonesia. Golden Ratio of Finance Management, 5(1), 187–197.
Sarstedt, M., Hair, J. F., Ringle, C. M., Thiele, K. O., & Gudergan, S. P. (2016). Estimation issues with PLS and CBSEM: Where the bias lies!. Journal of Business Research, 69(10), 3998–4010.
Scott, W. R., & Christensen, S. (1995). The institutional construction of organizations: International and longitudinal studies. (No Title).
Singh, H. P., Jindal, S., & Samim, S. A. (2011). Role of Human Resource Information System in the banking industry of developing countries. Special Issue of the International Journal of the Computer, the Internet and Management, 19, 44–1.
Skarmeas, D., Leonidou, C. N., & Saridakis, C. (2014). Examining the role of CSR skepticism using fuzzy-set qualitative comparative analysis. Journal of Business Research, 67(9), 1796-1805.
Soliman, M., & Karia, N. (2017). Antecedents for the success of the adoption of organizational ERP among higher education institutions and competitive advantage in Egypt. Engineering, Technology & Applied Science Research, 7(3), 1719-1724.
Struckell, E., Ojha, D., Patel, P. C., & Dhir, A. (2022). Strategic choice in times of stagnant growth and uncertainty: An institutional theory and organizational change perspective: Technological Forecasting and Social Change, 182, 121839.
Suharti, L., & Sulistyo, P. R. (2018). Implementing a human resources information system and its benefits for organizations. Diponegoro International Journal of Business, 1(1), 1–7.
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