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Abstract
This study explored the role of artificial intelligence (AI) in human resource management (HRM) as a motivating factor that acts as an innovation for employees, based on the Theory of Self-determination (SDT). Specifically, the study examines how AI tools support autonomy, competence, and relatedness, which can enhance the ability of employees to create, promote, and implement new ideas. A quantitative survey was done with 250 employees from organizations in Vietnam who have integrated AI into HRM practice. The results showed that AI support for autonomy (β = 0.25, p < 0.01), competence (β = 0.30, p < 0.01), and relatedness (β = 0.20, p < 0.05) significantly predict innovative behavior, explaining 45% of the variance (R² = 0.45). Support for competence emerged as a factor to predict the most powerful, stressing the importance of training personalization and real-time feedback in promoting creativity. The findings contribute to the expansion of the SDT theory in the context of HRM technology applications and provide insights and practices for organizations to leverage AI to build a culture of innovation. Research suggests that AI tools designed to meet the psychological needs of employees can transform HRM into a strategic factor supporting innovation.
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References
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References
Abdelmagid, A. S., Hafez, M. A., Ahmed, E. W., Jabli, N. M., Ibrahim, A. M., Teleb, A. A., & Aljawarneh, N. M. (2024). Interactive Digital Platforms and Artificial Intelligence Applications to Develop Technological Innovation Skills among Saudi University Students. International Journal of Interactive Mobile Technologies (iJIM), 18(11), 64–79. https://doi.org/10.3991/ijim.v18i11.48877
Akram, T., Lei, S., & Haider, M. J. (2016). The impact of relational leadership on employee innovative work behavior in the IT industry of China. Arab Economic and Business Journal, 11(2), 153–161. https://doi.org/10.1016/j.aebj.2016.06.001
Anand Muley. (2025). AI-powered chatbots in HRM: Transforming employee support and engagement. Human Resource Technology Review, 14(2), 45–58.
Anand Muley. (2025). Perceived Effectiveness of Artificial Intelligence in HRM Function in the IT Industry in India: An Empirical Study. Journal of Informatics Education and Research, 5(1). https://doi.org/10.52783/jier.v5i1.2216
De Jong, J., & Den Hartog, D. (2010). Measuring Innovative Work Behaviour. Creativity and Innovation Management, 19(1), 23–36. https://doi.org/10.1111/j.1467-8691.2010.00547.x
Deci, E. L., & Ryan, R. M. (2000). The "What" and "Why" of Goal Pursuits: Human Needs and the Self-Determination of Behavior. Psychological Inquiry, 11(4), 227–268. https://doi.org/10.1207/S15327965PLI1104_01
Do, H., Chu, L. X., & Shipton, H. (2025). How and when AI-driven HRM promotes employee resilience and adaptive performance: A self-determination theory. Journal of Business Research, 192, 115279. https://doi.org/10.1016/j.jbusres.2025.115279
Drage, E., & Mackereth, K. (2022). Does AI Debias Recruitment? Race, Gender, and AI's "Eradication of Difference." Philosophy & Technology, 35(4), 89. https://doi.org/10.1007/s13347-022-00543-1
Gagné, M., Forest, J., Vansteenkiste, M., Crevier-Braud, L., Broeck, A. V. D., Aspeli, A. K., ... & Westbye, C. (2022). The multidimensional work motivation scale: Validation evidence in seven languages and nine countries. European Journal of Work and Organizational Psychology, 31(5), 657–676. https://doi.org/10.1080/1359432X.2022.2038264
Janssen, O. (2000). Job demands, perceptions of effort–reward fairness and innovative work behaviour. Journal of Occupational and Organizational Psychology, 73(3), 287–302. https://doi.org/10.1348/096317900167038
Jay, R. (2025). Leveraging AI for HR transformation: Case studies and insights. Global Human Capital Trends, 12(1), 72–90.
Malik, A., Pereira, V., & Budhwar, P. (2022). Future of work and AI in HRM: Navigating ethical challenges and opportunities. Journal of Business Ethics, 176(4), 675–692. https://doi.org/10.1007/s10551-020-04652-1
McAnally, S. L., & Hagger, M. S. (2024). Self-determination theory and employee creativity: A meta-analytic review. Journal of Applied Psychology, 109(2), 320–340. https://doi.org/10.1037/apl0001043
Nawaz, M., Khan, S., & Yousaf, Z. (2024). Artificial intelligence in HRM: Driving operational efficiency and strategic value. Journal of Strategic Human Resource Management, 19(3), 101–119.
Prikshat, V., Liyanage, C., & Bandara, W. (2023). Artificial intelligence in human resource management: Implications for talent management and future workforce. Human Resource Management Review, 33(3), 100923. https://doi.org/10.1016/j.hrmr.2022.100923
Purc, E., & Laguna, M. (2019). Personal values and innovative behavior of employees. Frontiers in Psychology, 10, 865. https://doi.org/10.3389/fpsyg.2019.00865
Salam, A., & Senin, A. A. (2022). Innovative work behavior: Drivers and outcomes in the digital era. Asian Journal of Innovation and Policy, 11(2), 182–201.
Srirahayu, A., Nugroho, R., & Rahmawati, D. (2023). Factors influencing innovative work behavior in dynamic business environments. Journal of Business Innovation, 7(1), 15–29.
Tafvelin, S., & Stenling, A. (2018). Development and initial validation of the Need Support at Work Scale: A tool to assess three basic psychological needs in organizational contexts. Journal of Occupational Health Psychology, 23(4), 553–565. https://doi.org/10.1037/ocp0000111
Tapalova, O., & Zhiyenbayeva, S. (2022). Personalized AI-based learning in corporate training: Benefits and challenges. International Journal of Training Research, 20(4), 299–312. https://doi.org/10.1080/14480220.2022.2128383
Van Essen, M., Van Knippenberg, D., & Van Gils, S. (2022). Leadership and innovative behavior: Integrating theory and practice. The Leadership Quarterly, 33(1), 101–116. https://doi.org/10.1016/j.leaqua.2021.101567
Xiang, X., Zhang, P., & Li, Y. (2023). Autonomy-supportive leadership and employee creativity: The mediating role of intrinsic motivation. Creativity and Innovation Management, 32(3), 351–365. https://doi.org/10.1111/caim.12520
Xiang, X., Zhang, P., & Li, Y. (2024). Fostering relatedness in remote teams: Implications for innovation. Journal of Organizational Psychology, 29(2), 120–138.
Zhang, X., & Bartol, K. M. (2010). Linking empowering leadership and employee creativity: The influence of psychological empowerment, intrinsic motivation, and creative process engagement. Academy of Management Journal, 53(1), 107–128. https://doi.org/10.5465/amj.2010.48037118