Main Article Content
Abstract
This study aims to examine and analyze the influence of job promotion and work motivation on employee performance, with job satisfaction serving as an intervening variable at the office of PT Bank Negara Indonesia (Persero) Tbk, Mattoangin Branch. The research was conducted over a two-month period, from October 2025 to November 2025. The population of this study consisted of 118 permanent employees of PT Bank Negara Indonesia (Persero) Tbk, Mattoangin Branch Office. The sampling method employed was saturated sampling, in which all 118 permanent employees were selected as the research sample. The data were analyzed using the Structural Equation Modeling–Partial Least Squares (SEM-PLS) method. The results of this study indicate that job promotion has a positive and significant effect on job satisfaction, work motivation has a positive and significant effect on job satisfaction, job promotion has a positive and significant effect on employee performance, work motivation has a positive and significant effect on employee performance, and job satisfaction has a positive and significant effect on employee performance. Furthermore, job promotion has a positive and significant effect on employee performance through job satisfaction as an intervening variable, and work motivation also has a positive and significant effect on employee performance through job satisfaction as an intervening variable.
Keywords
Article Details

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
References
- Afandi, P. (2021). Manajemen Sumber Daya Manusia (Teori, Konsep, dan Indikator) (Cetakan ke-1). Zanafa Publishing.
- Anjani, A. D., Rahmawati, N., & Setiawan, D. (2023). Pengaruh kompensasi dan promosi jabatan terhadap kinerja pegawai dengan kepuasan kerja sebagai variabel intervening (Studi pada PT Persada). Jurnal Pendidikan Ekonomi, 8(1), 12-18.
- Dessler, G. (2020). Human resource management (16th ed.). Pearson Education.
- Dewi, R., & Ariyanto, A. (2023). The effect of promotion and compensation on employee performance through job satisfaction as mediation variable. Jurnal Manajemen Indonesia, 23(1), 45–58.
- Fadhilah, R., & Sari, D. P. (2021). Pengaruh promosi jabatan terhadap kinerja karyawan melalui kepuasan kerja sebagai variabel intervening pada perusahaan jasa transportasi. Jurnal Manajemen dan Bisnis Indonesia, 7(2), 112–124.
- Fadli, A. (2020). Pengaruh promosi jabatan dan lingkungan kerja terhadap kepuasan kerja karyawan pada PT Modern Plasindo Mutiara. Jurnal Bisnis dan Ekonomi, 13(2), 55-64.
- Fitriani, A., & Nugraha, D. (2020). The influence of motivation and leadership on job satisfaction. Jurnal Ilmu Administrasi Bisnis, 9(2), 134–142.
- Fitriani, L., Setiawan, D., & Rahayu, S. (2023). The influence of work motivation and work environment on employee performance: The mediating role of job satisfaction. Journal of Human Resource and Sustainability Studies, 11(1), 45–58.
- Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24.
- Hanafi, M. M. (2022). Manajemen Sumber Daya Manusia: Pendekatan Praktis. Gadjah Mada University Press.
- Handayani, R. (2021). Pengaruh motivasi dan lingkungan kerja terhadap kepuasan kerja dan kinerja karyawan. Jurnal Ilmiah Manajemen, 11(1), 25–36.
- Handoko, H. (2020). Manajemen personalia dan sumber daya manusia. Yogyakarta: BPFE.
- Hartono, A., & Yusuf, M. (2021). The effect of promotion and training on employee performance through job satisfaction in banking sector. Jurnal Ekonomi dan Bisnis Terapan, 9(3), 255–267.
- Haryono, S., Supardi, S., & Udin, U. (2020). The effect of training and job promotion on work motivation and its implications on job performance: Evidence from Indonesia. Management Science Letters, 10, 2107–2112
- Hasibuan, M. S. P. (2020). Manajemen sumber daya manusia (Edisi Revisi). Jakarta: Bumi Aksara.
- Hasibuan, M. S. P. (2020). Manajemen sumber daya manusia. Jakarta: Bumi Aksara.
- Herzberg, F. (1959). The motivation to work. New York: John Wiley & Sons.
- Indrawati, M., & Putri, A. D. (2023). The role of job satisfaction in mediating the relationship between motivation and employee performance. International Journal of Management and Business Research, 12(2), 67–79.
- Kerlinger, F. N. (2018). Foundations of behavioral research. New York: Holt, Rinehart and Winston.
- Kurniawan, A., Novita, D., & Anwar, M. (2019). Pengaruh budaya kerja dan motivasi kerja terhadap kinerja karyawan dengan kepuasan kerja sebagai variabel intervening. Jurnal Bisnis dan Manajemen, 15(3), 177-190.
- Lestari, N., & Hidayat, M. (2020). Promosi jabatan dan pengaruhnya terhadap kinerja karyawan. Jurnal Ekonomi dan Bisnis, 8(2), 99–108.
- Lestari, N., & Utami, R. S. (2023). Pengaruh motivasi kerja terhadap kepuasan kerja dan kinerja pegawai di sektor jasa publik. Jurnal Administrasi dan Manajemen Publik, 10(1), 56–68.
- Luthans, F. (2018). Organizational behavior: An evidence-based approach. New York: McGraw-Hill Education.
- Mangkunegara, A. A. A. P. (2020). Manajemen sumber daya manusia perusahaan. Bandung: PT Remaja Rosdakarya.
- Maslow, A. H. (1943). A theory of human motivation. Psychological Review, 50(4), 370–396.
- Maulana, I., & Dewi, S. (2021). Job satisfaction as a predictor of employee performance in service sector. Jurnal Bisnis dan Manajemen, 11(3), 112–122.
- Neuman, W. L. (2020). Social research methods: Qualitative and quantitative approaches. Pearson Education.
- Pratama, B., & Kusuma, H. (2022). Job satisfaction and employee performance: Evidence from Indonesian banking sector. Jurnal Ekonomi dan Bisnis, 25(4), 214–229.
- Purbasari, R. (2020). Analisis pengaruh promosi jabatan terhadap produktivitas kerja karyawan. Jurnal Ekonomi dan Bisnis, 8(1), 75–88.
- Putra, R. A., & Nugroho, S. (2021). The effect of job promotion and compensation on job satisfaction and employee performance. Jurnal Ilmiah Manajemen, 11(1), 23–36.
- Putri, N., & Handayani, T. (2022). Impact of promotion opportunities on job satisfaction and turnover intention. Jurnal Human Capital, 12(2), 56–68.
- Rahayu, N. (2022). The impact of transparent promotion systems on employee performance through job satisfaction. International Journal of Human Capital Studies, 5(3), 100–112.
- Rahman, A., & Hidayat, R. (2020). Pengaruh motivasi kerja terhadap kepuasan kerja karyawan pada perusahaan manufaktur. Jurnal Ilmiah Manajemen dan Bisnis, 21(1), 44–53.
- Rivai, V. (2021). Manajemen sumber daya manusia untuk perusahaan. Jakarta: Raja Grafindo Persada.
- Robbins, S. P., & Judge, T. A. (2019). Organizational behavior (18th ed.). Pearson Education.
- Robbins, S. P., & Judge, T. A. (2021). Organizational behavior (18th ed.). New York: Pearson Education.
- Santoso, H., & Pratama, R. (2023). Fair promotion system and its effect on employee performance. Jurnal Administrasi Bisnis, 15(1), 78–90.
- Sari, D., & Suprayitno, H. (2021). Promosi jabatan dan pengaruhnya terhadap kepuasan kerja pegawai negeri sipil. Jurnal Administrasi Publik, 9(1), 77–86.
- Setiawan, B. (2023). Manajemen Karier dan Pengembangan Organisasi. Mitra Wacana Media.
- Siagian, S. P. (2018). Manajemen sumber daya manusia. Jakarta: Bumi Aksara.
- Simanjuntak, J., & Yusuf, M. (2021). Motivation and employee performance: Empirical study in manufacturing sector. Jurnal Ekonomi dan Manajemen, 21(2), 65–76.
- Siregar, F., & Ramadhani, D. (2022). The mediating role of job satisfaction between work motivation and employee performance: A case study of Indonesian SMEs. Jurnal Aplikasi Manajemen dan Inovasi Bisnis, 5(2), 178–190.
- Siswanto, S. (2020). Promosi jabatan sebagai strategi peningkatan kinerja karyawan. Efisiensi: Kajian Ilmu Administrasi, 17(2), 187–197.
- Skinner, B. F. (1953). Science and human behavior. New York: Macmillan.
- Sugiyono. 2018. Metode Penelitian Kuantitatif, Kualitatif, dan R&D. penerbit Alfabeta, Bandung.
- Sumardjo, R., & Priansa, D. J. (2021). Manajemen Sumber Daya Manusia. Alfabeta.
- Supriyanto, E., & Wulandari, D. (2021). The mediating role of job satisfaction between promotion and employee performance. Jurnal Humaniora, 19(1), 50–63.
- Sutrisno, H. (2019). Pengaruh promosi jabatan terhadap kinerja karyawan. Jurnal Administrasi Bisnis, 16(3), 112–122.
- Ulrich, D. (2019). Human resource champions: The next agenda for adding value and delivering results. Boston: Harvard Business School Press.
- Vroom, V. H. (1964). Work and motivation. New York: John Wiley & Sons.
- Wahyudi, A., & Dewi, I. K. (2022). Pengaruh promosi jabatan dan lingkungan kerja terhadap kepuasan kerja karyawan. Jurnal Ilmiah Bisnis dan Manajemen, 14(2), 89–103.
- Wang, T., Nguyen, T. T. H., & Nguyen, B. (2020). Enhancing customer perceived value in tourism supply chains: A multi-stage framework. Journal of Retailing and Consumer Services, 54, 102035.
- Wati, A., Supardi, M., & Apriani, V. (2020). Pengaruh promosi jabatan dan motivasi kerja terhadap kinerja karyawan. Jurnal Ilmiah Manajemen dan Bisnis, 2(2), 52–61.
- Wijayanti, S., & Susanto, A. (2021). Motivasi kerja dan pengaruhnya terhadap kinerja pegawai dengan kepuasan kerja sebagai variabel intervening. Jurnal Ekonomi, Bisnis, dan Manajemen, 8(2), 233–245.
- Wineka, W., Pratama, R. D., & Salma, A. (2025). Pengaruh kinerja pegawai dan promosi jabatan terhadap motivasi kerja di sekretariat kota. SOSTech: Journal of Social Science and Technology, 3(1), 21-29.
- Wulandari, S. (2021). Promosi jabatan terhadap kinerja melalui kepuasan kerja. Jurnal Ekonomi dan Bisnis Indonesia, 9(2), 90–101.
- Yansari, R. Q., Fitriah, F., & Ramadani, D. A. (2023). Pengaruh promosi jabatan, pelatihan, dan lingkungan kerja terhadap kepuasan kerja karyawan. Jurnal Studi Ekonomi Islam, 12(4), 101-110.
- Yuliani, R. (2023). Pengaruh promosi dan pengembangan karier terhadap kinerja karyawan pada Bank Syariah Indonesia. Jurnal Ekonomi Islam, 11(1), 54–68.
References
Afandi, P. (2021). Manajemen Sumber Daya Manusia (Teori, Konsep, dan Indikator) (Cetakan ke-1). Zanafa Publishing.
Anjani, A. D., Rahmawati, N., & Setiawan, D. (2023). Pengaruh kompensasi dan promosi jabatan terhadap kinerja pegawai dengan kepuasan kerja sebagai variabel intervening (Studi pada PT Persada). Jurnal Pendidikan Ekonomi, 8(1), 12-18.
Dessler, G. (2020). Human resource management (16th ed.). Pearson Education.
Dewi, R., & Ariyanto, A. (2023). The effect of promotion and compensation on employee performance through job satisfaction as mediation variable. Jurnal Manajemen Indonesia, 23(1), 45–58.
Fadhilah, R., & Sari, D. P. (2021). Pengaruh promosi jabatan terhadap kinerja karyawan melalui kepuasan kerja sebagai variabel intervening pada perusahaan jasa transportasi. Jurnal Manajemen dan Bisnis Indonesia, 7(2), 112–124.
Fadli, A. (2020). Pengaruh promosi jabatan dan lingkungan kerja terhadap kepuasan kerja karyawan pada PT Modern Plasindo Mutiara. Jurnal Bisnis dan Ekonomi, 13(2), 55-64.
Fitriani, A., & Nugraha, D. (2020). The influence of motivation and leadership on job satisfaction. Jurnal Ilmu Administrasi Bisnis, 9(2), 134–142.
Fitriani, L., Setiawan, D., & Rahayu, S. (2023). The influence of work motivation and work environment on employee performance: The mediating role of job satisfaction. Journal of Human Resource and Sustainability Studies, 11(1), 45–58.
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24.
Hanafi, M. M. (2022). Manajemen Sumber Daya Manusia: Pendekatan Praktis. Gadjah Mada University Press.
Handayani, R. (2021). Pengaruh motivasi dan lingkungan kerja terhadap kepuasan kerja dan kinerja karyawan. Jurnal Ilmiah Manajemen, 11(1), 25–36.
Handoko, H. (2020). Manajemen personalia dan sumber daya manusia. Yogyakarta: BPFE.
Hartono, A., & Yusuf, M. (2021). The effect of promotion and training on employee performance through job satisfaction in banking sector. Jurnal Ekonomi dan Bisnis Terapan, 9(3), 255–267.
Haryono, S., Supardi, S., & Udin, U. (2020). The effect of training and job promotion on work motivation and its implications on job performance: Evidence from Indonesia. Management Science Letters, 10, 2107–2112
Hasibuan, M. S. P. (2020). Manajemen sumber daya manusia (Edisi Revisi). Jakarta: Bumi Aksara.
Hasibuan, M. S. P. (2020). Manajemen sumber daya manusia. Jakarta: Bumi Aksara.
Herzberg, F. (1959). The motivation to work. New York: John Wiley & Sons.
Indrawati, M., & Putri, A. D. (2023). The role of job satisfaction in mediating the relationship between motivation and employee performance. International Journal of Management and Business Research, 12(2), 67–79.
Kerlinger, F. N. (2018). Foundations of behavioral research. New York: Holt, Rinehart and Winston.
Kurniawan, A., Novita, D., & Anwar, M. (2019). Pengaruh budaya kerja dan motivasi kerja terhadap kinerja karyawan dengan kepuasan kerja sebagai variabel intervening. Jurnal Bisnis dan Manajemen, 15(3), 177-190.
Lestari, N., & Hidayat, M. (2020). Promosi jabatan dan pengaruhnya terhadap kinerja karyawan. Jurnal Ekonomi dan Bisnis, 8(2), 99–108.
Lestari, N., & Utami, R. S. (2023). Pengaruh motivasi kerja terhadap kepuasan kerja dan kinerja pegawai di sektor jasa publik. Jurnal Administrasi dan Manajemen Publik, 10(1), 56–68.
Luthans, F. (2018). Organizational behavior: An evidence-based approach. New York: McGraw-Hill Education.
Mangkunegara, A. A. A. P. (2020). Manajemen sumber daya manusia perusahaan. Bandung: PT Remaja Rosdakarya.
Maslow, A. H. (1943). A theory of human motivation. Psychological Review, 50(4), 370–396.
Maulana, I., & Dewi, S. (2021). Job satisfaction as a predictor of employee performance in service sector. Jurnal Bisnis dan Manajemen, 11(3), 112–122.
Neuman, W. L. (2020). Social research methods: Qualitative and quantitative approaches. Pearson Education.
Pratama, B., & Kusuma, H. (2022). Job satisfaction and employee performance: Evidence from Indonesian banking sector. Jurnal Ekonomi dan Bisnis, 25(4), 214–229.
Purbasari, R. (2020). Analisis pengaruh promosi jabatan terhadap produktivitas kerja karyawan. Jurnal Ekonomi dan Bisnis, 8(1), 75–88.
Putra, R. A., & Nugroho, S. (2021). The effect of job promotion and compensation on job satisfaction and employee performance. Jurnal Ilmiah Manajemen, 11(1), 23–36.
Putri, N., & Handayani, T. (2022). Impact of promotion opportunities on job satisfaction and turnover intention. Jurnal Human Capital, 12(2), 56–68.
Rahayu, N. (2022). The impact of transparent promotion systems on employee performance through job satisfaction. International Journal of Human Capital Studies, 5(3), 100–112.
Rahman, A., & Hidayat, R. (2020). Pengaruh motivasi kerja terhadap kepuasan kerja karyawan pada perusahaan manufaktur. Jurnal Ilmiah Manajemen dan Bisnis, 21(1), 44–53.
Rivai, V. (2021). Manajemen sumber daya manusia untuk perusahaan. Jakarta: Raja Grafindo Persada.
Robbins, S. P., & Judge, T. A. (2019). Organizational behavior (18th ed.). Pearson Education.
Robbins, S. P., & Judge, T. A. (2021). Organizational behavior (18th ed.). New York: Pearson Education.
Santoso, H., & Pratama, R. (2023). Fair promotion system and its effect on employee performance. Jurnal Administrasi Bisnis, 15(1), 78–90.
Sari, D., & Suprayitno, H. (2021). Promosi jabatan dan pengaruhnya terhadap kepuasan kerja pegawai negeri sipil. Jurnal Administrasi Publik, 9(1), 77–86.
Setiawan, B. (2023). Manajemen Karier dan Pengembangan Organisasi. Mitra Wacana Media.
Siagian, S. P. (2018). Manajemen sumber daya manusia. Jakarta: Bumi Aksara.
Simanjuntak, J., & Yusuf, M. (2021). Motivation and employee performance: Empirical study in manufacturing sector. Jurnal Ekonomi dan Manajemen, 21(2), 65–76.
Siregar, F., & Ramadhani, D. (2022). The mediating role of job satisfaction between work motivation and employee performance: A case study of Indonesian SMEs. Jurnal Aplikasi Manajemen dan Inovasi Bisnis, 5(2), 178–190.
Siswanto, S. (2020). Promosi jabatan sebagai strategi peningkatan kinerja karyawan. Efisiensi: Kajian Ilmu Administrasi, 17(2), 187–197.
Skinner, B. F. (1953). Science and human behavior. New York: Macmillan.
Sugiyono. 2018. Metode Penelitian Kuantitatif, Kualitatif, dan R&D. penerbit Alfabeta, Bandung.
Sumardjo, R., & Priansa, D. J. (2021). Manajemen Sumber Daya Manusia. Alfabeta.
Supriyanto, E., & Wulandari, D. (2021). The mediating role of job satisfaction between promotion and employee performance. Jurnal Humaniora, 19(1), 50–63.
Sutrisno, H. (2019). Pengaruh promosi jabatan terhadap kinerja karyawan. Jurnal Administrasi Bisnis, 16(3), 112–122.
Ulrich, D. (2019). Human resource champions: The next agenda for adding value and delivering results. Boston: Harvard Business School Press.
Vroom, V. H. (1964). Work and motivation. New York: John Wiley & Sons.
Wahyudi, A., & Dewi, I. K. (2022). Pengaruh promosi jabatan dan lingkungan kerja terhadap kepuasan kerja karyawan. Jurnal Ilmiah Bisnis dan Manajemen, 14(2), 89–103.
Wang, T., Nguyen, T. T. H., & Nguyen, B. (2020). Enhancing customer perceived value in tourism supply chains: A multi-stage framework. Journal of Retailing and Consumer Services, 54, 102035.
Wati, A., Supardi, M., & Apriani, V. (2020). Pengaruh promosi jabatan dan motivasi kerja terhadap kinerja karyawan. Jurnal Ilmiah Manajemen dan Bisnis, 2(2), 52–61.
Wijayanti, S., & Susanto, A. (2021). Motivasi kerja dan pengaruhnya terhadap kinerja pegawai dengan kepuasan kerja sebagai variabel intervening. Jurnal Ekonomi, Bisnis, dan Manajemen, 8(2), 233–245.
Wineka, W., Pratama, R. D., & Salma, A. (2025). Pengaruh kinerja pegawai dan promosi jabatan terhadap motivasi kerja di sekretariat kota. SOSTech: Journal of Social Science and Technology, 3(1), 21-29.
Wulandari, S. (2021). Promosi jabatan terhadap kinerja melalui kepuasan kerja. Jurnal Ekonomi dan Bisnis Indonesia, 9(2), 90–101.
Yansari, R. Q., Fitriah, F., & Ramadani, D. A. (2023). Pengaruh promosi jabatan, pelatihan, dan lingkungan kerja terhadap kepuasan kerja karyawan. Jurnal Studi Ekonomi Islam, 12(4), 101-110.
Yuliani, R. (2023). Pengaruh promosi dan pengembangan karier terhadap kinerja karyawan pada Bank Syariah Indonesia. Jurnal Ekonomi Islam, 11(1), 54–68.