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Abstract
This study aims to: (1) assess the effect of the internal control system on managerial performance, (2) To assess the effect of the reward system on managerial performance (3) assess the effect of the internal control system on managerial performance with the locus of control as a moderating variable; (4) To assess the effect of the reward system on managerial performance with the locus of control as a moderating variable. This study uses primary data through a survey of 36 managers divided into three groups in each pre-determined sub-branch office at Mandiri Bank, Indonesian People's Bank, State Savings Bank, and CIMB Niaga Makassar City. Data were analyzed using the statistical product and service solution (SPSS) program. The results of this study indicate that: (1) the internal control system has a negative and significant effect on managerial performance, (2) the reward system has a positive and significant effect on managerial performance, and (3) the internal control system has a positive and significant effect on managerial performance with a locus of control. as a moderating variable, (4) Reward system has a negative and significant effect on managerial performance with the locus of control as a moderating variable.
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References
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References
Abbas, J. (2020). HEISQUAL: A modern approach to measure service quality in higher education institutions. Studies in Educational Evaluation, 67, 100933. https://doi.org/https://doi.org/10.1016/j.stueduc.2020.100933
Degbey, W. Y., & Pelto, E. (2021). Customer knowledge sharing in cross-border mergers and acquisitions: The role of customer motivation and promise management. Journal of International Management, 27(4), 100858. https://doi.org/https://doi.org/10.1016/j.intman.2021.100858
Filbey, F. M., Beaton, D., & Prashad, S. (2021). The contributions of the endocannabinoid system and stress on the neural processing of reward stimuli. Progress in Neuro-Psychopharmacology and Biological Psychiatry, 106, 110183. https://doi.org/https://doi.org/10.1016/j.pnpbp.2020.110183
Hampton, K. N., Robertson, C. T., Fernandez, L., Shin, I., & Bauer, J. M. (2021). How variation in internet access, digital skills, and media use are related to rural student outcomes: GPA, SAT, and educational aspirations. Telematics and Informatics, 63, 101666. https://doi.org/https://doi.org/10.1016/j.tele.2021.101666
Kareem, J., Patrick, H. A., Tantia, V., & Valarmathi B, S. (2022). Dataset exploring organizational culture of K-12 schools. Data in Brief, 42, 108179. https://doi.org/https://doi.org/10.1016/j.dib.2022.108179
Marrucci, L., Daddi, T., & Iraldo, F. (2021). The contribution of green human resource management to the circular economy and performance of environmental certified organisations. Journal of Cleaner Production, 319, 128859. https://doi.org/https://doi.org/10.1016/j.jclepro.2021.128859
Omrani, A., de Vrind, V. A. J., Lodder, B., Stoltenborg, I., Kooij, K., Wolterink-Donselaar, I. G., Luijendijk-Berg, M. C. M., Garner, K. M., van’t Sant, L. J., Rozeboom, A., Dickson, S. L., Meye, F. J., & Adan, R. A. H. (2021). Identification of Novel Neurocircuitry Through Which Leptin Targets Multiple Inputs to the Dopamine System to Reduce Food Reward Seeking. Biological Psychiatry, 90(12), 843–852. https://doi.org/https://doi.org/10.1016/j.biopsych.2021.02.017
Rodríguez-Rivera, C., Pérez-Ortiz, J. M., Pook, E., Conjaerts, N., Alguacil, L. F., & González-Martín, C. (2021). Clusterin overexpression as a potential neuroprotective response to the pathological effects of high fat dieting on the brain reward system. Food and Chemical Toxicology, 152, 112186. https://doi.org/https://doi.org/10.1016/j.fct.2021.112186
Turner, N., Barling, J., Dawson, J. F., Deng, C., Parker, S. K., Patterson, M. G., & Stride, C. B. (2021). Human resource management practices and organizational injury rates. Journal of Safety Research, 78, 69–79. https://doi.org/https://doi.org/10.1016/j.jsr.2021.06.003
Wilkialis, L., Rodrigues, N., Majeed, A., Lee, Y., Lipsitz, O., Gill, H., Tamura, J., Nasri, F., Lui, L. M. W., Siegel, A., Mansur, R. B., Rosenblat, J. D., & McIntyre, R. S. (2021). Loneliness-based impaired reward system pathway: Theoretical and clinical analysis and application. Psychiatry Research, 298, 113800. https://doi.org/https://doi.org/10.1016/j.psychres.2021.113800
Zhu, F., Wang, X., Wang, L., & Yu, M. (2021). Project manager’s emotional intelligence and project performance: The mediating role of project commitment. International Journal of Project Management, 39(7), 788–798. https://doi.org/https://doi.org/10.1016/j.ijproman.2021.08.002