The Effect of Competency and Work Motivation on Employee Performance with Work Environment as a Mediating Variable A Study of Sales Staff in Sports Equipment Retail Compan
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Abstract
This study examines the influence of employee competence and work motivation on job performance, with the work environment serving as a mediating variable in the context of sales staff at a sporting goods retail company in Jakarta. A quantitative research approach was employed, utilizing a survey method by distributing structured questionnaires to 100 purposively selected respondents. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with the assistance of SmartPLS 4 software. The findings reveal that competence & work motivation positively and significantly influence employee performance. Furthermore, competence & work motivation are also positive and significant in the work environment, positively affecting employee performance. The results confirm that the work environment mediates the relationship between competence, work motivation, and employee performance. These findings highlight the practical importance of investing in competence development and motivation strategies to build a supportive work environment that boosts employee performance.
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