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Abstract
This study is motivated by the challenges faced in the development of micro-enterprises at Bukit Sion Market, largely due to the high level of competition. Many businesses struggle to determine appropriate financing models and product offerings, as the market is saturated with similar products offered by competitors. The objective of this research is to analyze the marketing strategies employed by micro-enterprises and identify the obstacles they face in dealing with competition at Bukit Sion Market, Lahomi District. The research employs a descriptive qualitative method. The findings reveal that all food stalls adopt marketing strategies that include market selection, product planning, pricing, distribution systems, and marketing communication. Effective marketing strategies, such as offering discounts, special promotions, or hosting promotional events, have been shown to significantly boost sales. However, the food stalls encounter several challenges, including intensified competition due to the emergence of similar businesses offering comparable products, a lack of product innovation and promotion, fluctuations in raw material prices, as well as issues with product quality consistency, customer service, and overall customer experience.
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References
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- Purwadianto. (2007). Prospek usaha klinik kesehatan Indonesia. Jakarta: ECG.
- Rahmalia, Y. (2015). Pengaruh reputasi klinik gigi terhadap rekomendasi dan loyalitas pasien. Jurnal Manajemen dan Pemasaran Jasa, 8(2), 187-198.
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- Suprajitno. (2016). Pengantar riset keperawatan. Jakarta Selatan: Pusdik SDM Kesehatan.
- Tandilangi, A. A., & Ticoalu, J. (2022). Hubungan burnout dengan kualitas hidup pada perawat di RSUD Maria Walanda Maramis. Jurnal Kesehatan Indonesia, 5(2), 102-110.
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- Ulfa, L., Muchlis, N., & Sundari. (2022). Pengaruh beban kerja dokter gigi terhadap tingkat kepuasan kerja dan kinerja saat pandemi covid di Klinik Kimia Farma Kota Makassar. Journal of Muslim Community Health (JMCH), 5(1), 25-32.
- Vega, L., & Toscano, W. (2018). Handbook of leisure, physical activity, sports, recreation, and quality of life. Buenos Aires: Springer.
- Wahyono, T. E. (2022). Strategi peningkatan kinerja karyawan. Jurnal Ekonomi dan Manajemen, 2(2), 45-52.
- WHOQOL Group. (1993). Study protocol for the World Health Organization project to develop a Quality of Life Assessment Instrument (the WHOQOL). Quality of Life Research, 2, 153-159.
- Yulianti, H. (2020). Maslach burnout inventory-Human Services Survey (MBI-HSS) Versi Bahasa Indonesia: Studi Validasi Konstruk pada Anggota Polis. Jurnal Psikologi Indonesia, 10(3), 145-152.
References
Alotni, M. A., & Elgazzar, S. E. (2020). Investigation of burnout, its associated factors and its effect on the quality of life of critical care nurses working in Buraydah Central Hospital at Qassim Region, Saudi Arabia. The Open Nursing Journal, 14, 120-130.
Campayo, G. J., Puebla, G. M., & Herrera, M. P. (2016). Burnout syndrome and demotivation among health care personnel. Actas Dermo-Sifiliográficas, 107(5), 400-406.
Carsel, S. (2018). Metodologi penelitian kesehatan dan pendidikan. Yogyakarta: Penebar Media.
Davis, K., & Newstroom, J. W. (1985). Human Behavior at Work: Organization behavior (7th ed.). Singapore: McGraw Hill Publishing Co.
Departemen Kesehatan RI. (1996). Pedoman Praktik Pemantauan Gizi Orang Dewasa. Jakarta: Depkes.
Fajarrid. (2011). Kedokteran Gigi Klinik. Surabaya: EGC.
Goncalves, F., & Gaudencio, M. (2023). Burnout and quality of life in Portuguese healthcare professionals working in oncology and palliative care—a preliminary study. BMC Palliative Care, 22(155), 1-12.
Kiling, I. Y., & Bunga, B. N. (2019). Pengukuran dan faktor kualitas hidup pada orang usia lanjut. Journal of Health Behavior Science, 1(3), 149–165.
Maslach, C. (2014). Handbook on prevention of burn-out and control. California: Mind Garden Inc.
Maslach, C., Jackson, S. E., & Leiter, M. P. (2015). MBI: The Maslach burnout inventory: Manual. Palo Alto: Consulting Psychologists Press.
Maslach Burnout Inventory-Human Services Survey (MBI-HSS) Versi Bahasa Indonesia: Studi Validasi Konstruk pada Anggota Polis. (2020). Jurnal Kesehatan, 12(1), 88-94.
McCormack, N., & Cotter, C. (2013). Managing burnout in the workplace: A guide for information. Witney: Chandos Publishing.
Napitupulu, B. T., & Benedict, I. (2019). Hubungan penempatan dan pengembangan pegawaian dengan prestasi kerja pada Pardede International Hotel Medan. Jurnal Akomodasi Agung, 3(2), 123-130.
Permatasari, E. D., & Damayanti, N. A. (2017). Analisis beban kerja tenaga kesehatan di Puskesmas Pacarkeling Surabaya. Jurnal Manajemen Kesehatan Indonesia, 5(1), 67-73.
Porter, M. E. (2007). Strategi bersaing: competitive strategy. Tangerang: Karisma Publishing Group.
Purba, F., Hunfeld, J., Iskandarsyah, A., Fitriana, T., Sadarjoen, S., Passchier, J., & Busschbach, J. (2018). Quality of life of the Indonesian general population: test-retest reliability and population norms of the EQ-5D-5L and WHOQOL-BREF. PLOS ONE, 13(5), 1-15. https://doi.org/10.1371/journal.pone.0197098x.
Purwadianto. (2007). Prospek usaha klinik kesehatan Indonesia. Jakarta: ECG.
Rahmalia, Y. (2015). Pengaruh reputasi klinik gigi terhadap rekomendasi dan loyalitas pasien. Jurnal Manajemen dan Pemasaran Jasa, 8(2), 187-198.
Republik Indonesia. (1969). Undang-Undang Nomor 14 Tahun 1969.
Republik Indonesia. (2003). Undang-Undang Nomor 13 Tahun 2003 Tentang Ketenagakerjaan.
Salim, O. C., Sudharma, N. I., & Kusumaratna, R. K. (2007). Validitas dan reliabilitas World Health Organization Quality of Life-BREF untuk mengukur kualitas hidup lanjut usia. Universa Medicina, 26(1), 27-34.
Soedarjadi. (2009). Hak dan Kewajiban Pekerja Pengusaha. Yogyakarta: Pustaka Yustisia.
Sudirman, J. (2022). Dimensi pengukuran kualitas hidup di beberapa negara. Jurnal Pallangga Praja, 4(1), 12-20.
Sujanah, W., Pratiwi, A. D., & Akifah, A. (2021). Faktor-faktor yang berhubungan dengan burnout syndrome pada perawat di RSUD Bahteramas, Sulawesi Tenggara. Jurnal Kesehatan Masyarakat (Undip), 9(5), 675–680. https://doi.org/10.14710/jkm.v9i5.30697
Suprajitno. (2016). Pengantar riset keperawatan. Jakarta Selatan: Pusdik SDM Kesehatan.
Tandilangi, A. A., & Ticoalu, J. (2022). Hubungan burnout dengan kualitas hidup pada perawat di RSUD Maria Walanda Maramis. Jurnal Kesehatan Indonesia, 5(2), 102-110.
Tanudjaya, P. K. (2014). Pengaruh kualitas pelayanan klinik gigi terhadap kepuasan dan kepercayaan pasien sehingga meningkatkan keinginan untuk berobat kembali. Jurnal Manajemen dan Pemasaran Jasa, 10(3), 211-220.
Ulfa, L., Muchlis, N., & Sundari. (2022). Pengaruh beban kerja dokter gigi terhadap tingkat kepuasan kerja dan kinerja saat pandemi covid di Klinik Kimia Farma Kota Makassar. Journal of Muslim Community Health (JMCH), 5(1), 25-32.
Vega, L., & Toscano, W. (2018). Handbook of leisure, physical activity, sports, recreation, and quality of life. Buenos Aires: Springer.
Wahyono, T. E. (2022). Strategi peningkatan kinerja karyawan. Jurnal Ekonomi dan Manajemen, 2(2), 45-52.
WHOQOL Group. (1993). Study protocol for the World Health Organization project to develop a Quality of Life Assessment Instrument (the WHOQOL). Quality of Life Research, 2, 153-159.
Yulianti, H. (2020). Maslach burnout inventory-Human Services Survey (MBI-HSS) Versi Bahasa Indonesia: Studi Validasi Konstruk pada Anggota Polis. Jurnal Psikologi Indonesia, 10(3), 145-152.