GANTIKA, Soma. Public Service Transformation: A Literature Review on the Role of Technology in Improving Service Quality. Golden Ratio of Social Science and Education, [S. l.], v. 5, n. 1, p. 46–52, 2025. DOI: 10.52970/grsse.v5i1.952. Disponível em: https://goldenratio.id/index.php/grsse/article/view/952. Acesso em: 27 may. 2026.