SAPUTRA, Gema Akbar Giri; SUPRIYADI, Didit; SETIAWAN, Rahyuniati. The Influence of Service Quality and Product Quality on Customer Retention with Customer Satisfaction as a Mediating Variable. Golden Ratio of Mapping Idea and Literature Format, [S. l.], v. 6, n. 1, p. 367–382, 2025. DOI: 10.52970/grmilf.v6i1.1626. Disponível em: https://goldenratio.id/index.php/grmilf/article/view/1626. Acesso em: 2 mar. 2026.