SULEMAN, Dede; ZUNIARTI, Ida; RUSIYATI, Sri; JOESAH, Nurzalinar; HAKIM, Lukman; HARYATI, Raden Ati. The Role of AI-Powered Chatbots in Enhancing Consumer Satisfaction: Case Study of E-Commerce Platforms in Indonesia. Golden Ratio of Mapping Idea and Literature Format, [S. l.], v. 5, n. 2, p. 01–11, 2025. DOI: 10.52970/grmilf.v5i2.1430. Disponível em: https://goldenratio.id/index.php/grmilf/article/view/1430. Acesso em: 25 nov. 2025.