Spiritual Intelligence, Emotional Bonding, and Employee Performance: Evidence from Ibnu Sina Hospital, Makassar
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Abstract
This study examines the effects of spiritual intelligence and emotional bonding on employee performance at Ibnu Sina Hospital Makassar, Indonesia. The study addresses the need for a more holistic understanding of employee performance in healthcare organizations, where employees face demanding workloads and intensive interpersonal interactions. A quantitative explanatory design was employed. Data were collected through a structured questionnaire from 100 hospital employees representing medical, supporting medical, managerial, administrative, and operational personnel. The data were analyzed using multiple linear regression after validity, reliability, and classical assumption testing. The findings indicate that spiritual intelligence has a positive and significant effect on employee performance (B = 0.240; β = 0.223; t = 3.045; p = 0.003). Emotional bonding also has a positive and significant effect (B = 0.684; β = 0.708; t = 9.651; p < 0.001). Simultaneously, the two predictors significantly explain employee performance (F = 192.812; p < 0.001), with R² = 0.799. Hospital management should integrate spiritual-value development and supportive interpersonal relationships into human resource development programs.
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