The Influence of Financial Literacy and Digital Payment Experience on Millennials’ Saving Intention through Financial Self-Efficacy Evidence from General Bank Savings Products in North Toraja Regency
Main Article Content
Abstract
This study aims to analyze the effects of financial literacy and digital payment experience on millennials’ saving intention toward general bank savings products, with financial self-efficacy as an intervening variable in North Toraja Regency. This study employed a quantitative approach using an explanatory research design and a cross-sectional survey. Data were collected through questionnaires distributed to millennials in North Toraja Regency who met the predetermined research criteria. The data were analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS) to examine both the direct and indirect relationships among the variables. The results show that: (1) financial literacy has a positive and significant effect on millennials’ financial self-efficacy in North Toraja Regency; (2) digital payment experience has a positive but insignificant effect on millennials’ financial self-efficacy; (3) financial literacy has a positive but insignificant direct effect on millennials’ saving intention toward general bank savings products; (4) digital payment experience has a positive and significant effect on millennials’ saving intention toward general bank savings products in North Toraja Regency; (5) financial self-efficacy has a positive and significant effect on millennials’ saving intention toward general bank savings products in North Toraja Regency; (6) financial literacy has a positive and significant indirect effect on millennials’ saving intention through financial self-efficacy; and (7) digital payment experience has a positive but insignificant indirect effect on millennials’ saving intention through financial self-efficacy.
Article Details

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
References
Afriani, S., & Yanti, R. T. (2023). The influence of digital payment on consumptive behavior (Case study students of the Faculty Economics, UNIVED Bengkulu). International Journal of Economics, Business and Accounting Research (IJEBAR), 7(1), 1–11. https://jurnal.stie-aas.ac.id/index.php/IJEBAR
Ahamed, A. F. M. (2025). Chapter-1 financial literacy. Chapter-1 financial literacy (January 06, 2025).
Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179–211. https://doi.org/10.1016/0749-5978(91)90020-T
Anbugeetha, D., & Nandhini, B. (2021). Evolution of money: From barter system to digital money. The new era of digital payments, 55.
Anwar, M. M. (2025). How digital financial literacy and social media usage build saving behavior among Generation Z. Asia-Pacific Journal of Business Administration. Advance online publication. https://doi.org/10.1108/APJBA-04-2025-0329
Asebedo, S. D., & Seay, M. C. (2018). FInancial Self-Efficacy and the saving behavior of older pre-retirees. Journal of Financial Counseling and Planning, 29(2), 357–368. https://doi.org/10.1891/1052-3073.29.2.357.
Badan Pusat Statistik Kabupaten Toraja Utara. (2025). Kabupaten Toraja Utara Dalam Angka Tahun 2025. Kabupaten Toraja Utara: BPS Kabupaten Toraja Utara
Calderon, A. A. (2025). Digital payments and their role in enhancing financial transactions efficiency. International Journal of Economics and Financial Issues, 15(1), 182–189. https://doi.org/10.32479/ijefi.17555
Chrismastianto, I. A. W. (2017). Analisis faktor-faktor yang mempengaruhi minat nasabah dalam menggunakan internet banking dengan menggunakan kerangka technology acceptance model (TAM). Jurnal Ekonomi dan Bisnis, 20(2), 181-196.
Dare, S. E., van Dijk, W. W., van Dijk, E., van Dillen, L. F., Gallucci, M., & Simonse, O. (2023). How executive functioning and FInancial Self-Efficacy predict subjective financial well-being via positive financial behaviors. Journal of Family and Economic Issues, 44(2), 232-248.
Dharmarathna, W. M. K. T., & Kumari, D. A. T. (2021). Factors affecting young customers' saving intention: An integrative review in Sri Lankan context. Asian Journal of Interdisciplinary Research, 4(2), 1–14. doi:10.34256/ajir2121
Farrell, L., Fry, T. R., & Risse, L. (2016). The significance of FInancial Self-Efficacy in explaining women's personal finance behaviour. Journal of Economic Psychology, 54, 85-99.
Julianti, B., & Damayanti, S. M. (2021). The impact of financial knowledge, FInancial Self-Efficacy, and saving behaviour on junior high school students: A case study of rural and urban area students. International Journal of Current Science Research and Review, 4(12), 1670–1678. https://doi.org/10.47191/ijcsrr/V4-i12-09
Kaharuddin, A. (2024). Panduan Praktis Statistika Nonparametrik: Teori Dan Aplikasi. Purbalingga : Eureka Media Aksara.
Kim, Y., Park, Y. J., Choi, J., & Yeon, J. (2016). The adoption of mobile payment services for "Fintech". International Journal of Applied Engineering Research, 11(2), 1058-1061.
Kotler, P. and Keller, K.L. (2016) Marketing management. 15th edn. Upper Saddle River, NJ: Pearson Education.
Kumar, S., & Ratne, R. V. (2026). Foundations of Accountancy, Finance, and Management: Concepts, Applications, and Decision-Making. Chyren Publication.
Kumar, S., Chawla, S., Kumar, P., & Arora, A. (2025). An empirical investigation on mobile payments users' experience: insights using PLS-SEM approach. The TQM Journal. Ahead-of-print. https://doi.org/10.1108/TQM-01-2025-0044
Kyi, M. M. (2025). Customer saving intention and saving behaviour at KBZ Bank (Master's thesis, Yangon University of Economics).
Liu, Y., Park, Y., & Wang, H. (2025). The mediating effect of user satisfaction and the moderated mediating effect of AI anxiety on the relationship between perceived usefulness and subscription payment intention. Journal of Retailing and Consumer Services, 84, 104176.
Lone, U. M., & Bhat, S. A. (2024). Impact of financial literacy on financial well-being: A mediating role of FInancial Self-Efficacy. Journal of Financial Services Marketing, 29(1), 122–137. https://doi.org/10.1057/s41264-022-00183-8
Lusardi, A., & Mitchell, O. S. (2023). The importance of financial literacy: Opening a new field. Journal of Economic Perspectives, 37(4), 137-154.
Mamilla, R., Kasisomayajula, S. R., & Bedaduri, R. (2025). Impact of financial literacy on FInancial Self-Efficacy and well-being by X generation. International Research Journal of Multidisciplinary Scope (IRJMS), 6(2), 448–464 . https://doi.org/10.47857/irjms.2025.v06i02.03100
Miller, Christopher. (2025). Digital Payment Growth. Norwegia: Publifye AS.
Nugroho, A. P., Hidayat, A., & Kusuma, H. (2017). The influence of religiosity and self-Efficacy on the saving behavior of the Islamic banks. Banks and Bank Systems, 12(3), 35–47. https://doi.org/10.21511/bbs.12(3).2017.03
Organization for Economic Cooperation and Development. (2016). OECD/INFE International Survey of Adult Financial literacy Competencies. Paris: OECD Publishing.
Otoritas Jasa Keuangan. (2025). Survei Nasional Literasi dan Inklusi Keuangan 2024. Jakarta: OJK.
Peiris, T. U. I. (2021). Impact of financial literacy on saving behavior of individuals: With the mediation effect of intention to saving. European Journal of Business and Management Research, 6(5), 94–99. https://doi.org/10.24018/ejbmr.2021.6.5.1064
Pratiwi, R., Kasofi, A., Usman, O., & Parlyna, R. (2025). The effect of e-wallet usage and digital financial literacy on digital investment decisions among Generation Z: The mediating role of FInancial Self-Efficacy. JOSMI: Journal of Strategic Marketing and Innovation, 2(1), 06. https://doi.org/10.64243/JOSMI.02.1.06
PWC. (2019). 22nd Annual Global CEO Survey: Millennial workers want flexibility and purpose. London: PricewaterhouseCoopers.
Rahmawati, D., & Asandimitra, N. (2018). The influence of demography, social environment and FInancial Self-Efficacy toward saving behavior. Advances in Social Science, Education and Humanities Research, 222, 1–7. https://doi.org/10.2991/soshec-18.2018.1
Sturr, T., Lynn, C., & Lawson, D. (2021). FInancial Self-Efficacy and retirement preparation. Journal of Financial Planning, 34(6), 86-98.
Sugiyono. (2024). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta.
Widjaja, I., Arifin, A. Z., & Setini, M. (2020). The effects of financial literacy and subjective norms on saving behavior. Management Science Letters, 10(13), 3017–3024. doi:10.5267/j.msl.2020.6.015
Yushita, A. N. (2017). Pentingnya literasi keuangan bagi pengelolaan keuangan pribadi. Jurnal Nominal, 6(1), 11-26.