Main Article Content
Abstract
This study aims to examine the influence of work-life balance and salary on job hopping intention among Generation Z employees in the food and beverage (F&B) sector in Surabaya. A quantitative approach was employed using purposive sampling, involving 72 Generation Z employees working in the F&B sector in Surabaya. Data were collected through structured questionnaires and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS software. The findings reveal that work-life balance has a significant negative effect on job hopping intention (β = -0.575, p < 0.001), indicating that employees who experience a better balance between work and personal life are less likely to intend to leave their jobs. Likewise, salary has a significant negative effect on job hopping intention (β = -0.383, p < 0.001), suggesting that fair and adequate compensation reduces employees' intention to seek employment elsewhere. These findings highlight the importance of promoting work-life balance and implementing fair compensation practices as strategic human resource management initiatives to strengthen employee retention and reduce job hopping intention among Generation Z employees in the rapidly growing F&B industry.
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References
- Agung, A., Alit, G., Wijana, I. M. D., Landra, N., & Imbayani, I. G. A. (2026). Work-Life Balance , Compensation , and Employee Performance : The Mediating Effect of Job Satisfaction in the Procurement Division of Denpasar City Government. 6, 152–167.
- Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179–211. https://doi.org/https://doi.org/10.1016/0749-5978(91)90020-T
- Amruloh, D. A. G., Imbari, S., & Fitriyani. (2023). Reducing Job Hopping Intentions Through Personal Psychological Aspects. Imperiuminstitute, 6(2), 363–372. https://ejournal.imperiuminstitute.org/index.php/JMSAB%0AReducing
- Anggreni, A. S. (2021). Hubungan antara work-life balance dengan komitmen organisasi pada pegawai bank rakyat indonesia ( BRI ) Cabang Trenggalek Anisah Siwi Anggreni Meita Santi Budiani. 8(1997).
- Chang, X., Zhou, Y., Wang, C., & Heredero, C. D. P. (2017). How do work-family balance practices affect work-family conflict ? The differential roles of work stress. https://doi.org/10.1186/s11782-017-0008-4
- Fadiyah, F. D., & Dudija, N. (2021). Pengaruh Kepuasan Kerja Dan Work Life Balance Terhadap Job Hopping Pada Karyawan Generasi Z Dan Milenial Di Indonesia. Garuda, 12(5), 167–186. https://garuda.kemdiktisaintek.go.id/documents/detail/5751589
- Febria Putra, Retno, M. (2022). Pengaruh Kompensasi dan Stres Kerja Terhadap Kinerja Karyawan Pada PT. Spesial Deleveri Kargo Surabaya. Jurnal Pendidikan Ekonomi, Volume 7, Nomor 3. https://doi.org/DOI : 10.31932/jpe.v7i3.1879
- Fisher, G. G., Bulger, C. A., & Smith, C. S. (2009). Beyond Work and Family : A Measure of Work / Nonwork Interference and Enhancement. 14(4), 441–456. https://doi.org/10.1037/a0016737
- Greenhaus, J. H., & Beutell, N. J. (2006). Sources of Conflict Between Work and Family Roles 1. 10(1), 76–88.
- Greenhaus, J. H., Collins, K. M., & Shaw, J. D. (2003). The relation between work–family balance and quality of life. Journal of Vocational Behavior, 63(3), 510–531. https://doi.org/https://doi.org/10.1016/S0001-8791(02)00042-8
- Hair, J., & Alamer, A. (2022). Research Methods in Applied Linguistics Partial Least Squares Structural Equation Modeling ( PLS-SEM ) in second language and education research : Guidelines using an applied example. 1(July), 1–16.
- Kustini, Kustini, Anastacia, J. A. (2024). The Influence of Psychological Capital and Perceived Organizational Support on Job Hopping Intention of Generation Z Employees at Conventional Company in Surabaya City. 12(2), 609–618.
- Maslichah, N. I., Dgmxvwhg, D. Q. G., & Ydoxh, V. (2017). Kepuasan Kerja Karyawan ( Studi Pada Perawat Rs Lavalette Malang Tahun 2016 ). Jurnal Administrasi Bisnis, 49(1), 60–68. administrasibisnis.studentjournal.ub.ac.id
- Nardi, F. R., & Ginting, S. (2026). Improving Gen Z Employee Retention through Work – Life Balance with Employee Engagement as a Mediating Variable. 6, 240–254.
- Nuralieya, S., Zahari, S., & Puteh, F. (2023). Gen Z Workforce and Job-Hopping Intention : A Study among University Students in Malaysia Gen Z Workforce and Job-Hopping Intention : A Study among University Students in Malaysia. 1(1), 902–927. https://doi.org/10.6007/IJARBSS/v13-i1/15540
- Nurhasanah, S., Wulandari, J., & Saptiani, F. (2025). Examining Job Hopping among Gen Z : Is It Really Driven by Work-Life Balance and Job Satisfaction? International Journal of Economics, Business and Innovation Research (IJEBIR), 04(02), 568–586.
- Oktafiani, V., Pratama, Y. A., Miswanto, M., Siregar, B., & Biyanto, F. (2025). Determinasi Job Hopping Gen Z Yogyakarta : Salary , Pertumbuhan Karier dan Kepuasan Kerja ( Determinants of Job Hopping Among Gen Z in Yogyakarta : Market Pay , Career Growth , and Job Satisfaction ). 6(3), 901–914.
- Oktavianisa, N. A. (2025). Hubungan antara Work Life Balance dengan Job Hopping pada Karyawan Generasi Z di PT . X Surabaya The Relationship between Work Life Balance and Job Hopping in Generation Z Employees at PT . X Surabaya Abstrak. 12(01), 335–346.
- Parkes, Louise P, Langford, P. H. (2008). Work-life balance or work-life alignment? A test of the importance of work-life balance for employee engagement and intention to stay in organisations. Journal of Management and Organization, 14, 267--284. https://doi.org/doi:10.5172/jmo.837.14.3.267
- Pathirana, K., Jayawardana, A., & Atapattu, M. (2025). Job-hopping Intention of Generation Z Professionals: Impact of Work Values and Perceived Organizational Support. Millennial Asia. https://doi.org/10.1177/09763996251365345
- Priambudi, A., Kumalaningrum, M. P., & Wardhani, S. L. (2026). . The Influence Of Authoritarian Leadership And Market Culture On Job Hopping Decision Among Generation Z Employees , With Career Adaptability As A Mediating Variable , In The Hospitality Industry Of Yogyakarta Special Region. Jurnal KRISNA: Kumpulan Riset Akuntansi, 17(2), 275–290. https://ejournal.warmadewa.ac.id/index.php/krisna
- Saputro,Edi , Rahmah, D. (2025). Pengaruh Grit Terhadap Job Hopping Pada Generasi Z Kota Balikpapan. PAEDAGOGY : Jurnal Ilmu Pendidikan Dan Psikologi, 10(1), 1123–1129. https://jurnalp4i.com/index.php/paedagogy%0APENGARUH
- Siagian, S. P. (1995). Manajemen sumber daya manusia. Bumi Aksara. https://books.google.co.id/books?id=Qf2RDAEACAAJ
- Sianturi, N. R., & Prabawani, B. (2020). Pengaruh Employee Engagement Dan Work Value Terhadap Job Hopping Karyawan Generasi Millennial Pada Golden Tulip Jineng Resort Bali. Jurnal Ilmu Administrasi Bisnis, 9, 23–31. https://doi.org/https://doi.org/10.14710/pilars.%v.%i.%Y.%p
- Stacy adams, J. (1963). Toward An Understanding of Inequity (pp. 422–436). https://doi.org/https://doi.org/10.1037/h0040968
- Statistik, B. P. (2025). Keadaan Ketenagakerjaan Kota Surabaya Agustus 2025. https://surabayakota.bps.go.id/id/pressrelease/2025/11/21/362/keadaan-ketenagakerjaan-kota-surabaya-agustus-2025.html
- Suryaratri, R. D., Abadi, M. A., & Jakarta, U. N. (2018). Modal Psikologis Dan Intensi Job Hopping Pada Pekerja Generasi Millenial. Ikraith Humaniora, 2(2), 77–83. https://www.neliti.com/id/publications/226403/modal-psikologis-dan-intensi-job-hopping-pada-pekerja-generasi-millenial
- Utomo, Hardi Saleh, A. R. (2013). Pengaruh Disiplin Kerja, Motivasi Kerja, Etos Kerja Dan Lingkungan Kerja Terhadap Produktivitas Kerja Karyawan Bagian Produksi Di Pt. Inko Java Semarang. Among Makarti, 6(11), 48–71. https://jurnal.stieama.ac.id/index.php/ama/article/view/91
- Vroom, V. H. (1964). Work and motivation. Wiley. https://books.google.co.id/books?id=s7tCRwAACAAJ
- Zainal, V. R. (2015). Manajemen Sumber Daya Manusia Untuk Perusahaan : Dari Teori ke Praktik. Rajagrafindo Persada. https://books.google.co.id/books?id=hi3uzwEACAAJ
- Zhao, Y. (2023). Optimization strategy of publishing industry talents from the perspective of job-hopping intention. Probe Media and Communication Studies, 5(1), 54–56.
References
Agung, A., Alit, G., Wijana, I. M. D., Landra, N., & Imbayani, I. G. A. (2026). Work-Life Balance , Compensation , and Employee Performance : The Mediating Effect of Job Satisfaction in the Procurement Division of Denpasar City Government. 6, 152–167.
Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179–211. https://doi.org/https://doi.org/10.1016/0749-5978(91)90020-T
Amruloh, D. A. G., Imbari, S., & Fitriyani. (2023). Reducing Job Hopping Intentions Through Personal Psychological Aspects. Imperiuminstitute, 6(2), 363–372. https://ejournal.imperiuminstitute.org/index.php/JMSAB%0AReducing
Anggreni, A. S. (2021). Hubungan antara work-life balance dengan komitmen organisasi pada pegawai bank rakyat indonesia ( BRI ) Cabang Trenggalek Anisah Siwi Anggreni Meita Santi Budiani. 8(1997).
Chang, X., Zhou, Y., Wang, C., & Heredero, C. D. P. (2017). How do work-family balance practices affect work-family conflict ? The differential roles of work stress. https://doi.org/10.1186/s11782-017-0008-4
Fadiyah, F. D., & Dudija, N. (2021). Pengaruh Kepuasan Kerja Dan Work Life Balance Terhadap Job Hopping Pada Karyawan Generasi Z Dan Milenial Di Indonesia. Garuda, 12(5), 167–186. https://garuda.kemdiktisaintek.go.id/documents/detail/5751589
Febria Putra, Retno, M. (2022). Pengaruh Kompensasi dan Stres Kerja Terhadap Kinerja Karyawan Pada PT. Spesial Deleveri Kargo Surabaya. Jurnal Pendidikan Ekonomi, Volume 7, Nomor 3. https://doi.org/DOI : 10.31932/jpe.v7i3.1879
Fisher, G. G., Bulger, C. A., & Smith, C. S. (2009). Beyond Work and Family : A Measure of Work / Nonwork Interference and Enhancement. 14(4), 441–456. https://doi.org/10.1037/a0016737
Greenhaus, J. H., & Beutell, N. J. (2006). Sources of Conflict Between Work and Family Roles 1. 10(1), 76–88.
Greenhaus, J. H., Collins, K. M., & Shaw, J. D. (2003). The relation between work–family balance and quality of life. Journal of Vocational Behavior, 63(3), 510–531. https://doi.org/https://doi.org/10.1016/S0001-8791(02)00042-8
Hair, J., & Alamer, A. (2022). Research Methods in Applied Linguistics Partial Least Squares Structural Equation Modeling ( PLS-SEM ) in second language and education research : Guidelines using an applied example. 1(July), 1–16.
Kustini, Kustini, Anastacia, J. A. (2024). The Influence of Psychological Capital and Perceived Organizational Support on Job Hopping Intention of Generation Z Employees at Conventional Company in Surabaya City. 12(2), 609–618.
Maslichah, N. I., Dgmxvwhg, D. Q. G., & Ydoxh, V. (2017). Kepuasan Kerja Karyawan ( Studi Pada Perawat Rs Lavalette Malang Tahun 2016 ). Jurnal Administrasi Bisnis, 49(1), 60–68. administrasibisnis.studentjournal.ub.ac.id
Nardi, F. R., & Ginting, S. (2026). Improving Gen Z Employee Retention through Work – Life Balance with Employee Engagement as a Mediating Variable. 6, 240–254.
Nuralieya, S., Zahari, S., & Puteh, F. (2023). Gen Z Workforce and Job-Hopping Intention : A Study among University Students in Malaysia Gen Z Workforce and Job-Hopping Intention : A Study among University Students in Malaysia. 1(1), 902–927. https://doi.org/10.6007/IJARBSS/v13-i1/15540
Nurhasanah, S., Wulandari, J., & Saptiani, F. (2025). Examining Job Hopping among Gen Z : Is It Really Driven by Work-Life Balance and Job Satisfaction? International Journal of Economics, Business and Innovation Research (IJEBIR), 04(02), 568–586.
Oktafiani, V., Pratama, Y. A., Miswanto, M., Siregar, B., & Biyanto, F. (2025). Determinasi Job Hopping Gen Z Yogyakarta : Salary , Pertumbuhan Karier dan Kepuasan Kerja ( Determinants of Job Hopping Among Gen Z in Yogyakarta : Market Pay , Career Growth , and Job Satisfaction ). 6(3), 901–914.
Oktavianisa, N. A. (2025). Hubungan antara Work Life Balance dengan Job Hopping pada Karyawan Generasi Z di PT . X Surabaya The Relationship between Work Life Balance and Job Hopping in Generation Z Employees at PT . X Surabaya Abstrak. 12(01), 335–346.
Parkes, Louise P, Langford, P. H. (2008). Work-life balance or work-life alignment? A test of the importance of work-life balance for employee engagement and intention to stay in organisations. Journal of Management and Organization, 14, 267--284. https://doi.org/doi:10.5172/jmo.837.14.3.267
Pathirana, K., Jayawardana, A., & Atapattu, M. (2025). Job-hopping Intention of Generation Z Professionals: Impact of Work Values and Perceived Organizational Support. Millennial Asia. https://doi.org/10.1177/09763996251365345
Priambudi, A., Kumalaningrum, M. P., & Wardhani, S. L. (2026). . The Influence Of Authoritarian Leadership And Market Culture On Job Hopping Decision Among Generation Z Employees , With Career Adaptability As A Mediating Variable , In The Hospitality Industry Of Yogyakarta Special Region. Jurnal KRISNA: Kumpulan Riset Akuntansi, 17(2), 275–290. https://ejournal.warmadewa.ac.id/index.php/krisna
Saputro,Edi , Rahmah, D. (2025). Pengaruh Grit Terhadap Job Hopping Pada Generasi Z Kota Balikpapan. PAEDAGOGY : Jurnal Ilmu Pendidikan Dan Psikologi, 10(1), 1123–1129. https://jurnalp4i.com/index.php/paedagogy%0APENGARUH
Siagian, S. P. (1995). Manajemen sumber daya manusia. Bumi Aksara. https://books.google.co.id/books?id=Qf2RDAEACAAJ
Sianturi, N. R., & Prabawani, B. (2020). Pengaruh Employee Engagement Dan Work Value Terhadap Job Hopping Karyawan Generasi Millennial Pada Golden Tulip Jineng Resort Bali. Jurnal Ilmu Administrasi Bisnis, 9, 23–31. https://doi.org/https://doi.org/10.14710/pilars.%v.%i.%Y.%p
Stacy adams, J. (1963). Toward An Understanding of Inequity (pp. 422–436). https://doi.org/https://doi.org/10.1037/h0040968
Statistik, B. P. (2025). Keadaan Ketenagakerjaan Kota Surabaya Agustus 2025. https://surabayakota.bps.go.id/id/pressrelease/2025/11/21/362/keadaan-ketenagakerjaan-kota-surabaya-agustus-2025.html
Suryaratri, R. D., Abadi, M. A., & Jakarta, U. N. (2018). Modal Psikologis Dan Intensi Job Hopping Pada Pekerja Generasi Millenial. Ikraith Humaniora, 2(2), 77–83. https://www.neliti.com/id/publications/226403/modal-psikologis-dan-intensi-job-hopping-pada-pekerja-generasi-millenial
Utomo, Hardi Saleh, A. R. (2013). Pengaruh Disiplin Kerja, Motivasi Kerja, Etos Kerja Dan Lingkungan Kerja Terhadap Produktivitas Kerja Karyawan Bagian Produksi Di Pt. Inko Java Semarang. Among Makarti, 6(11), 48–71. https://jurnal.stieama.ac.id/index.php/ama/article/view/91
Vroom, V. H. (1964). Work and motivation. Wiley. https://books.google.co.id/books?id=s7tCRwAACAAJ
Zainal, V. R. (2015). Manajemen Sumber Daya Manusia Untuk Perusahaan : Dari Teori ke Praktik. Rajagrafindo Persada. https://books.google.co.id/books?id=hi3uzwEACAAJ
Zhao, Y. (2023). Optimization strategy of publishing industry talents from the perspective of job-hopping intention. Probe Media and Communication Studies, 5(1), 54–56.