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Abstract

This study aims to examine the effect of workload and Work Stress on burnout, with work-life balance as a mediating variable among employees of the Regional Financial and Asset Management Agency of Palopo City. This study employs a quantitative approach using a survey method. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicate that Work Stress has a positive and significant effect on burnout, while workload does not have a significant effect on burnout. Furthermore, workload has a positive and significant effect on work-life balance, whereas Work Stress does not significantly affect work-life balance. In addition, work-life balance is found to have a significant mediating role in the relationship between workload, Work Stress, and burnout. These findings suggest that managing Work Stress and maintaining work-life balance are essential in reducing employee burnout. This study provides practical implications for organizations, particularly in the public sector, to develop strategies that support employee well-being and performance.

Keywords

Workload Work Stress Work-Life Balance Burnout SEM-PLS

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Ramadani, W. T., Saharuddin, S., & Jusman, J. (2026). The Effect of Workload and Work Stress on Burnout: The Mediating Role of Work-Life Balance among BPKAD Employees in Palopo City. Golden Ratio of Mapping Idea and Literature Format, 6(2), 1771–1787. https://doi.org/10.52970/grmilf.v6i2.2106
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