Main Article Content
Abstract
The rapid growth of social media platforms has led firms to increasingly adopt influencer marketing as a strategic digital marketing approach to shape consumer behavior. This study aims to empirically investigate the influence of influencer characteristics namely expertise, trustworthiness, likability, information quality, and entertainment value on consumers’ purchase intention, with influencer credibility serving as a mediating variable. A quantitative research approach was employed using a survey method. Data were collected through an online questionnaire administered to 286 active Instagram and TikTok users in the Solo Raya region, Indonesia. The data were analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) to examine the proposed research model and hypothesized relationships. The results reveal that all examined influencer characteristics have a positive and significant effect on influencer credibility. Moreover, influencer credibility is found to positively and significantly influence consumers’ purchase intention. The mediation analysis further confirms that influencer credibility plays a significant mediating role in the relationship between influencer characteristics and purchase intention. These findings highlight the crucial role of influencer credibility in strengthening the effectiveness of social media–based marketing strategies, particularly in driving consumers’ purchase intentions.
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References
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References
Akbar Maulana, R., & Indrawati, I. (2025). The influence of social media influencer marketing (SMIS) mediated by credibility on the purchase intention of Kawasaki Ninja ZX-25RR sport motorcycles in Indonesia: A pilot study. International Journal of Science, Technology & Management, 6(4), 786–790. https://doi.org/10.46729/ijstm.v6i4.1332
Ampornklinkaew, C. (2025). The role of social media influencers in influencing consumers’ imitation intentions. Digital Business, 5(2), 100143. https://doi.org/10.1016/j.digbus.2025.100143
Aurellia, C., & Dewi, L. (2025). Influencer authenticity and homophily on TikTok. [Journal name not specified], 2, 381–395.
Coutinho, M. F., Dias, Á. L., & Pereira, L. F. (2023). Credibility of social media influencers: Impact on purchase intention. Human Technology, 19(2), 220–237. https://doi.org/10.14254/1795-6889.2023.19-2.5
DataReportal. (2026). Digital 2026: Indonesia. https://datareportal.com/reports/digital-2026-indonesia
Fikram, G., Khaddapi, M., & Qamaruddin, M. Y. (2026). The effect of product quality and price on purchase decisions through influencer marketing. [Journal name not specified], 6, 90–104.
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2017). A primer on partial least squares structural equation modeling (PLS-SEM). Sage.
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24. https://doi.org/10.1108/EBR-11-2018-0203
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2022). A primer on partial least squares structural equation modeling (PLS-SEM) (2nd ed.). Sage Publications.
Henseler, J., Ringle, C. M., & Sarstedt, M. (2016). Testing measurement invariance of composites using partial least squares. International Marketing Review, 33(3), 405–431. https://doi.org/10.1108/IMR-09-2014-0304
Hermanda, A., Sumarwan, U., & Tinaprillia, N. (2019). The effect of social media influencer on brand image, self-concept, and purchase intention. Journal of Consumer Sciences, 4(2), 76–89. https://doi.org/10.29244/jcs.4.2.76-89
Hovland, C. I., Janis, I. L., & Kelley, H. H. (1953). Communication and persuasion: Psychological studies of opinion change. Yale University Press.
Isana Sri Christina Meranga. (2025). Antecedents of private university brand image and reputation: An examination of social media content, influencers, student interactions, and social impact. Journal of Information Systems Engineering and Management, 10(53s), 516–528. https://doi.org/10.52783/jisem.v10i53s.10944
Kustiawan, W., Ramadhan, M., & Habibi, M. N. (2025). Analisis penggunaan TikTok terhadap gaya hidup generasi Z. Jurnal Pendidikan Tambusai, 9(1), 5035–5041.
Lee, J., & Eastin, M. (2021). Perceived authenticity of social media influencers: Scale development and validation. Journal of Research in Interactive Marketing. https://doi.org/10.1108/JRIM-12-2020-0253
Liu, X., & Zheng, X. (2024). The persuasive power of social media influencers in brand credibility and purchase intention. Humanities and Social Sciences Communications. https://doi.org/10.1057/s41599-023-02512-1
Lou, C., & Yuan, S. (2019). Influencer marketing: How message value and credibility affect consumer trust of branded content on social media. Journal of Interactive Advertising, 19(1), 58–73. https://doi.org/10.1080/15252019.2018.1533501
Mabkhot, H., Isa, N. M., & Mabkhot, A. (2022). The influence of the credibility of social media influencers on consumers’ purchase intentions: Evidence from Saudi Arabia. Sustainability, 14(19). https://doi.org/10.3390/su141912323
Martiningsih, D. A., & Setyawan, A. A. (2022). Trust [judul tidak lengkap]. Proceedings ICOEBS, 218, 196–204.
Rosli, N., & Zulkifli, Z. (2025). Parasocial language in influencer marketing: Effects on emotional engagement and purchase intention. International Journal of Humanities, Philosophy and Language, 8(31), 56–63. https://doi.org/10.35631/IJHPL.831004
Nazer Mohamed, N., Jaafar, N., & Ayupp, K. (2023). The influence of user-generated content information credibility and information adoption on consumer purchase intention. International Journal of Academic Research in Business and Social Sciences, 13, 475–488. https://doi.org/10.6007/IJARBSS/v13-i2/16269
Ohanian, R. (1990). Construction and validation of a scale to measure celebrity endorsers’ perceived expertise, trustworthiness, and attractiveness. Journal of Advertising, 19(3), 39–52. https://doi.org/10.1080/00913367.1990.10673191
Prasetyo, S. D. K., & Sobari, N. (2024). Checkout or scroll down? Investigating TikTok influencer credibility effects on followers’ purchase intentions. Journal of Theory and Applied Management, 17(3), 454–471. https://doi.org/10.20473/jmtt.v17i3.58532
Saima, & Khan, M. A. (2020). Effect of social media influencer marketing on consumers’ purchase intention and the mediating role of credibility. Journal of Promotion Management, 27(4), 503–523. https://doi.org/10.1080/10496491.2020.1851847
Saputri, J. B., & Huda, N. (2026). The role of influencer marketing, online customer reviews, and brand reputation on millennial purchase decisions for fashion products on Tokopedia. [Journal name not specified], 6, 398–409.
Sekaran, U., & Bougie, R. (2020). Research methods for business: A skill-building approach (8th ed.). Wiley.
Shaheen, A., Khataan, A., Awad, A., Shams Eldin, A. Y., & Elnour, A. (2025). The role of influencer content value and credibility in purchase intention. Innovative Marketing, 21(3), 14–30. https://doi.org/10.21511/im.21(3).2025.02
Sharma, S., & Verma, H. V. (2018). Social media marketing: Evolution and change. In G. Heggde & G. Shainesh (Eds.), Social media marketing: Emerging concepts and applications (pp. 19–36). Palgrave Macmillan.
Weismueller, J., Harrigan, P., Wang, S., & Soutar, G. N. (2020). Influencer endorsements: How advertising disclosure and source credibility affect consumer purchase intention on social media. Australasian Marketing Journal, 28(4), 160–170. https://doi.org/10.1016/j.ausmj.2020.03.002