Main Article Content
Abstract
The beauty industry in Indonesia is experiencing significant growth, particularly in the skincare sector. Influencer marketing strategies are key to building emotional relationships with consumers. This study aims to analyze the effect of influencer credibility on emotional brand attachment, with consumer trust as a mediating variable among Skintific users in Yogyakarta. Using quantitative methods and a survey of 139 Generation Z respondents, data were analyzed with PLS-SEM in SmartPLS 4. The results show that influencer credibility has a significant positive effect on consumer trust and emotional brand attachment. Consumer trust partially mediates this relationship, indicating that influencer credibility will be more effective in building emotional brand attachment when it first fosters trust. These findings confirm that influencer credibility serves as the initial foundation for the psychological mechanism of trust, which, in turn, creates long-term emotional brand attachment. The limitations of this study lie in the limited geographic scope of Yogyakarta. Therefore, future research is recommended to expand the population reach to a national scale, adopt a longitudinal approach, and consider variables such as perceived authenticity and consumer engagement to yield more comprehensive results.
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References
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- Basyirah, B., A. O., W., D., Gajah, U., Takengon, P., Mandalika, U. P., Tinggi, S., & Kedirgantaraan, T. (2025). Influencer Marketing Effectiveness: Analyzing Consumer Trust And Purchase Intentions On Social Media. Management Studies and Entrepreneurship Journal, 6(3), 2852–2858. http://journal.yrpipku.com/index.php/msej
- Efendi, F. B., & Aminah, S. (2023). Pengaruh Promosi dan Kualitas Produk terhadap Keputusan Pembelian Produk Skincare Skintific (Studi pada Mahasiswa UPN "Veteran" Jawa Timur). J-MAS (Jurnal Manajemen Dan Sains), 8(1), 762. https://doi.org/10.33087/jmas.v8i1.1055
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- Fitriasari, D., Riyoko, S., & Roosdhani, M. R. (2025). The Effect of Influencer Popularity on Purchase Decisions Among Gen Z Consumers: Case Study of Scientific Skincare Products. Golden Ratio of Marketing and Applied Psychology of Business, 5(2), 471–485. https://doi.org/10.52970/grmapb.v5i2.1092
- Ghorbanzadeh, D. (2025). Emotional brand attachment and brand love : the emotional bridges in the process of transition from satisfaction to loyalty. November 16–38. https://doi.org/10.1108/RAMJ-05-2020-0024
- Hair, J., & Alamer, A. (2022). Partial Least Squares Structural Equation Modeling (PLS-SEM) in second language and education research: Guidelines using an applied example. Research Methods in Applied Linguistics, 1(3), 100027. https://doi.org/https://doi.org/10.1016/j.rmal.2022.100027
- Hajjid, I., Soetomo, H., Kristaung, R., Susanto, A., Manajemen, P. S., Trisakti, U., & Manajemen, P. S. (2022). Pengujian Empiris Brand Satisfaction Terhadap Brand Loyalty Yang Di Moderasi Oleh Emotional Brand. 3(2), 56–67. https://doi.org/10.52238/ideb.v3i2.84
- Hamid, R. S., & Anwar, S. M. (2020). Structural Equation Modeling (Sem) Berbasis Varian.
- Isalman, I., Istianandar, F. R., & Sahdarullah. (2023). Peran Kredibilitas Influencer Lokal Di Instagram Terhadap Persepsi Kualitas Dan Minat Beli Konsumen Milenial. JIMFE (Jurnal Ilmiah Manajemen Fakultas Ekonomi), 9(1), 91–106. https://doi.org/10.34203/jimfe.v9i1.6205
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- Nugroho, D. R., Linardi, J. K., Setyawati, A., & Firadus, M. I. (2020). The Effect of Influencer Credibility Towards Consumer Trust in E-Commerce and Purchase Intention of Low-Cost Carrier Tickets. Advances in Transportation and Logistics Research, 3(0), 582–589. https://doi.org/10.25292/ATLR.V3I0.310
- Nuraeni, H. K., & Shofiyah, I. (2023). Pengaruh Emotional Brand Attachment terhadap Brand Love dan Brand Loyalty pada Produk Kosmetik Merek Wardah. Jurnal Lentera Bisnis Manajeme, 1(3), 115–121. https://doi.org/10.59422/lbm.v1i03.122
- Nuralim, R. S., & Aguspriyani, Y. (2023). Teknik Pengambilan Sampel Purposive dalam Mengatasi Kepercayaan Masyarakat pada Bank Syariah Indonesia. Neraca Manajemen, Ekonomi, 3(1). https://ejournal.warunayama.org/index.php/musytarineraca/article/view/1636/1524
- Octaviani, F., & Selamat, F. (2023). Pengaruh Kredibilitas Influencer Terhadap Intensi Pembelian Produk Fashion Melalui Kepercayaan Merek Pada Pengguna Instagram Di Jakarta. Jurnal Muara Ilmu Ekonomi Dan Bisnis, 7(2), 274–285. https://doi.org/10.24912/jmieb.v7i2.23151
- Pranatawijaya, V. H., Widiatry, W., Priskila, R., Bagus, P., & Anughra, A. (2019). Penerapan Skala Likert dan Skala Dikotomi Pada Kuesioner Online Pengembangan Aplikasi Kuesioner Survey Berbasis Web Menggunakan Skala Likert dan Guttman. December. https://doi.org/10.34128/jsi.v5i2.185
- Rabbani, A. (2024). Pengertian Kepercayaan Konsumen, Dimensi, Faktor, Indikator, Strategi, dan Jenisnya.
- Ranatunga, R. V. S. P. K., & Priyanath, H. M. S. (2020). Methods and Rules-of-Thumb in The Determination of Minimum Sample Size When Applying Structural Equation Modelling : A Review. March. https://doi.org/10.24297/jssr.v15i.8670
- Riadi, H. A. M., Pinontoan, D. P., Huzna, N. A., & Fitroh. (2022). Peran Digital Influencer Terhadap Digital Marketing. Jurnal Sains Pemasaran Indonesia, 21(2), 168–179. https://doi.org/10.14710/jspi.v21i2.168-179
- Saputri, J. B., & Huda, N. (2025). The Role of Influencer Marketing, Online Customer Reviews, and Brand Reputation on Millennial Purchase Decisions for Fashion Products on Tokopedia. Golden Ratio of Mapping Idea and Literature Format, 6(1), 398–409. https://doi.org/10.52970/grmilf.v6i1.1633
- Sarstedt, M., & Liu, Y. (2024). Advanced marketing analytics using partial least squares structural equation modeling ( PLS ‑ SEM ). Journal of Marketing Analytics, 12(1), 1–5. https://doi.org/10.1057/s41270-023-00279-7
- Sekar Arum, L., Amira Zahrani, & Duha, N. A. (2023). Karakteristik Generasi Z dan Kesiapannya dalam Menghadapi Bonus Demografi 2030. Accounting Student Research Journal, 2(1), 59–72. https://doi.org/10.62108/asrj.v2i1.5812
- Silitonga, F. S. H., & Soelasih, Y. (2025). Determination Purchase Intention for Skincare in Indonesia. Jurnal Ilmiah Manajemen Dan Bisnis, 10(1), 15–25. https://doi.org/10.38043/jimb.v10i1.6094
- Sokolova, K., & Kefi, H. (2020). Instagram and YouTube bloggers promote it. Why should I buy? How credibility and parasocial interaction influence purchase intentions. Journal of Retailing and Consumer Services. https://doi.org/10.1016/j.jretconser.2019.01.011
- Suardhita, N., Martiwi, R., Elyana, I., & Rahman, A. (2024). The Effect of Customer Satisfaction and Trust on Customer Loyalty in The Shopee Marketplace. 5(2). https://doi.org/10.35877/454RI.qems2494
- V I De Araujo, S., Dhaigude, A. S., Kamath, G. B., Pai, R. R., Nayak, S., & Ganesh, S. (2025). Influencer credibility and consumer behavior: the mediating role of self-brand congruity and moderating role of involvement. Cogent Business and Management, 12(1). https://doi.org/10.1080/23311975.2025.2541040
References
Abdul Aziz, N., Othman, N. A., & Abdul Murad, S. M. Bin. (2023). The effects of social support and social media influencers' credibility on emotional brand attachment: The mediating roles of trust in multichannel. Social Sciences and Humanities Open, 8(1), 100727. https://doi.org/10.1016/j.ssaho.2023.100727
Andini, N. S. (2024). Compas Market Insight Dashboard: Skintific Menempati Posisi Pertama Penjualan Paket Kecantikan di Q1 2024 dengan Nilai Penjualan Lebih dari Rp 70 Miliar! Compas.Co.Id. https://compas.co.id/article/market-insight-paket-kecantikan-skintific/
Aprilia, R. (2024). Pengaruh Emotional Brand Attachment Dan Brand Love Dalam Transisi. Jurnal Ilmiah Wahana Pendidikan, 10(4), 755–765. https://doi.org/10.1016/j.ssaho.2023.100727
Azmi, N., Afriyani, T., & Kurniaty, D. (2025). The Influence of TikTok Affiliate Digital Marketing Strategy on Generation Z Purchase Intentions in Jakarta, Indonesia. Golden Ratio of Marketing and Applied Psychology of Business, 5(1), 168–184. https://doi.org/10.52970/grmapb.v5i1.891
Basyirah, B., A. O., W., D., Gajah, U., Takengon, P., Mandalika, U. P., Tinggi, S., & Kedirgantaraan, T. (2025). Influencer Marketing Effectiveness: Analyzing Consumer Trust And Purchase Intentions On Social Media. Management Studies and Entrepreneurship Journal, 6(3), 2852–2858. http://journal.yrpipku.com/index.php/msej
Efendi, F. B., & Aminah, S. (2023). Pengaruh Promosi dan Kualitas Produk terhadap Keputusan Pembelian Produk Skincare Skintific (Studi pada Mahasiswa UPN "Veteran" Jawa Timur). J-MAS (Jurnal Manajemen Dan Sains), 8(1), 762. https://doi.org/10.33087/jmas.v8i1.1055
Fadlurahman, L., Faris, A., & Himawan, I. (2024). Analisis Information Quality dan Consumer Trust Pada Purchase Intention Dengan Social Psychology Di Tiktokshop. Jurnal Manajerial, 11(2), 210–227. http://dx.doi.org/10.30587/jurnalmanajerial.v11i02.7475
Fitriasari, D., Riyoko, S., & Roosdhani, M. R. (2025). The Effect of Influencer Popularity on Purchase Decisions Among Gen Z Consumers: Case Study of Scientific Skincare Products. Golden Ratio of Marketing and Applied Psychology of Business, 5(2), 471–485. https://doi.org/10.52970/grmapb.v5i2.1092
Ghorbanzadeh, D. (2025). Emotional brand attachment and brand love : the emotional bridges in the process of transition from satisfaction to loyalty. November 16–38. https://doi.org/10.1108/RAMJ-05-2020-0024
Hair, J., & Alamer, A. (2022). Partial Least Squares Structural Equation Modeling (PLS-SEM) in second language and education research: Guidelines using an applied example. Research Methods in Applied Linguistics, 1(3), 100027. https://doi.org/https://doi.org/10.1016/j.rmal.2022.100027
Hajjid, I., Soetomo, H., Kristaung, R., Susanto, A., Manajemen, P. S., Trisakti, U., & Manajemen, P. S. (2022). Pengujian Empiris Brand Satisfaction Terhadap Brand Loyalty Yang Di Moderasi Oleh Emotional Brand. 3(2), 56–67. https://doi.org/10.52238/ideb.v3i2.84
Hamid, R. S., & Anwar, S. M. (2020). Structural Equation Modeling (Sem) Berbasis Varian.
Isalman, I., Istianandar, F. R., & Sahdarullah. (2023). Peran Kredibilitas Influencer Lokal Di Instagram Terhadap Persepsi Kualitas Dan Minat Beli Konsumen Milenial. JIMFE (Jurnal Ilmiah Manajemen Fakultas Ekonomi), 9(1), 91–106. https://doi.org/10.34203/jimfe.v9i1.6205
Mesita, I. A., & Wahyudi, A. (2024). Pengaruh Kualitas Produk Dan Harga Terhadap Keputusan Pembelian Skincare Skintific (Studi Pada Brand Skincare Skintific). Jurnal Ekonomi, Akuntansi, Dan Perpajakan, 1(3), 141–151. https://doi.org/10.61132/jeap.v1i3.246
Mostafa, R. B., & Kasamani, T. (2023). Brand experience and brand loyalty : is it a matter of emotions ? November. https://doi.org/10.1108/APJML-11-2019-0669
Nugroho, D. R., Linardi, J. K., Setyawati, A., & Firadus, M. I. (2020). The Effect of Influencer Credibility Towards Consumer Trust in E-Commerce and Purchase Intention of Low-Cost Carrier Tickets. Advances in Transportation and Logistics Research, 3(0), 582–589. https://doi.org/10.25292/ATLR.V3I0.310
Nuraeni, H. K., & Shofiyah, I. (2023). Pengaruh Emotional Brand Attachment terhadap Brand Love dan Brand Loyalty pada Produk Kosmetik Merek Wardah. Jurnal Lentera Bisnis Manajeme, 1(3), 115–121. https://doi.org/10.59422/lbm.v1i03.122
Nuralim, R. S., & Aguspriyani, Y. (2023). Teknik Pengambilan Sampel Purposive dalam Mengatasi Kepercayaan Masyarakat pada Bank Syariah Indonesia. Neraca Manajemen, Ekonomi, 3(1). https://ejournal.warunayama.org/index.php/musytarineraca/article/view/1636/1524
Octaviani, F., & Selamat, F. (2023). Pengaruh Kredibilitas Influencer Terhadap Intensi Pembelian Produk Fashion Melalui Kepercayaan Merek Pada Pengguna Instagram Di Jakarta. Jurnal Muara Ilmu Ekonomi Dan Bisnis, 7(2), 274–285. https://doi.org/10.24912/jmieb.v7i2.23151
Pranatawijaya, V. H., Widiatry, W., Priskila, R., Bagus, P., & Anughra, A. (2019). Penerapan Skala Likert dan Skala Dikotomi Pada Kuesioner Online Pengembangan Aplikasi Kuesioner Survey Berbasis Web Menggunakan Skala Likert dan Guttman. December. https://doi.org/10.34128/jsi.v5i2.185
Rabbani, A. (2024). Pengertian Kepercayaan Konsumen, Dimensi, Faktor, Indikator, Strategi, dan Jenisnya.
Ranatunga, R. V. S. P. K., & Priyanath, H. M. S. (2020). Methods and Rules-of-Thumb in The Determination of Minimum Sample Size When Applying Structural Equation Modelling : A Review. March. https://doi.org/10.24297/jssr.v15i.8670
Riadi, H. A. M., Pinontoan, D. P., Huzna, N. A., & Fitroh. (2022). Peran Digital Influencer Terhadap Digital Marketing. Jurnal Sains Pemasaran Indonesia, 21(2), 168–179. https://doi.org/10.14710/jspi.v21i2.168-179
Saputri, J. B., & Huda, N. (2025). The Role of Influencer Marketing, Online Customer Reviews, and Brand Reputation on Millennial Purchase Decisions for Fashion Products on Tokopedia. Golden Ratio of Mapping Idea and Literature Format, 6(1), 398–409. https://doi.org/10.52970/grmilf.v6i1.1633
Sarstedt, M., & Liu, Y. (2024). Advanced marketing analytics using partial least squares structural equation modeling ( PLS ‑ SEM ). Journal of Marketing Analytics, 12(1), 1–5. https://doi.org/10.1057/s41270-023-00279-7
Sekar Arum, L., Amira Zahrani, & Duha, N. A. (2023). Karakteristik Generasi Z dan Kesiapannya dalam Menghadapi Bonus Demografi 2030. Accounting Student Research Journal, 2(1), 59–72. https://doi.org/10.62108/asrj.v2i1.5812
Silitonga, F. S. H., & Soelasih, Y. (2025). Determination Purchase Intention for Skincare in Indonesia. Jurnal Ilmiah Manajemen Dan Bisnis, 10(1), 15–25. https://doi.org/10.38043/jimb.v10i1.6094
Sokolova, K., & Kefi, H. (2020). Instagram and YouTube bloggers promote it. Why should I buy? How credibility and parasocial interaction influence purchase intentions. Journal of Retailing and Consumer Services. https://doi.org/10.1016/j.jretconser.2019.01.011
Suardhita, N., Martiwi, R., Elyana, I., & Rahman, A. (2024). The Effect of Customer Satisfaction and Trust on Customer Loyalty in The Shopee Marketplace. 5(2). https://doi.org/10.35877/454RI.qems2494
V I De Araujo, S., Dhaigude, A. S., Kamath, G. B., Pai, R. R., Nayak, S., & Ganesh, S. (2025). Influencer credibility and consumer behavior: the mediating role of self-brand congruity and moderating role of involvement. Cogent Business and Management, 12(1). https://doi.org/10.1080/23311975.2025.2541040