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Abstract
This study aims to analyze the implementation of electronic-based archival arrangement innovations at the West Sumbawa Regency Personnel and Human Resources Development Agency (BKPSDM) as an effort to increase the effectiveness of personnel document management. The research uses a descriptive qualitative approach through in-depth interview techniques, observations, and documentation studies. The results of the study show that the application of an electronic archive system is able to increase time efficiency, facilitate access to information, and reduce the risk of document loss. This innovation also encourages transparency and accountability in public services. However, there are several obstacles, including the limitation of human resources who have information technology competencies and the need for a more stable network infrastructure. These findings affirm the importance of apparatus capacity strengthening strategies and technological support for the sustainability of digital innovation in personnel archive governance.
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References
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- Alvarez, R., & Evans, J. (2019). Digital records management in public sector organizations: Towards transparency and accountability. Government Information Quarterly, 36(4), 101-118. https://doi.org/10.1016/j.giq.2019.06.004
- Ammary, Z., & Hameed, A. (2021). Implementation of electronic document management systems in government institutions: Opportunities and challenges. Government Information Quarterly, 38(2), 101–113. https://doi.org/10.1016/j.giq.2020.101567
- Budiarto, T., & Prabowo, H. (2019). Implementasi e-arsip dalam mendukung tata kelola pemerintahan yang baik. Jurnal Manajemen dan Organisasi, 10(3), 189–198. https://doi.org/10.29244/jmo.v10i3.29472
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- Duranti, L., & Rogers, C. (2020). Trusting records in the cloud: The implications of digital archiving. Records Management Journal, 30(1), 5–22. https://doi.org/10.1108/RMJ-07-2019-0034
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- Gilliland-Swetland, A. J. (2020). Concepts of records and archives. Archival Science, 20(2), 87–104. https://doi.org/10.1007/s10502-020-09340-8
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- Sprehe, J. T. (2005). The positive benefits of electronic records management in the context of enterprise content management. Government Information Quarterly, 22(2), 297–303. https://doi.org/10.1016/j.giq.2005.02.003.
- Suharyanto, A. (2021). Inovasi digitalisasi arsip dalam peningkatan efektivitas pelayanan publik. Jurnal Administrasi Publik, 8(2), 115–127. https://doi.org/10.15294/jap.v8i2.5432
- Sulistyo-Basuki. (2019). Pengantar ilmu kearsipan. Rajawali Pers. Gil-García, J. R., & Pardo, T. A. (2005). E-government success factors: Mapping practical tools to theoretical foundations. Government Information Quarterly, 22(2), 187–216. https://doi.org/10.1016/j.giq.2005.02.001
- Weerakkody, V., El-Haddadeh, R., Sabol, T., Ghoneim, A., & Dzupka, P. (2015). E-government implementation strategies in developed and transition economies: A comparative study. International Journal of Information Management, 35(3), 466–473. https://doi.org/10.1016/j.ijinfomgt.2015.04.002
- Yunus, M., & Arifin, A. (2022). Tantangan tata kelola arsip di era digital: Studi kasus lembaga pemerintahan daerah. Jurnal Ilmu Administrasi Negara, 9(1), 77–90. https://doi.org/10.31943/jian.v9i1.411
References
Al-Omari, H. A., & Al-Qudah, M. F. (2020). Electronic records management and organizational performance: Evidence from Jordanian public organizations. Records Management Journal, 30(1), 61–79. https://doi.org/10.1108/RMJ-09-2019-0055
Alvarez, R., & Evans, J. (2019). Digital records management in public sector organizations: Towards transparency and accountability. Government Information Quarterly, 36(4), 101-118. https://doi.org/10.1016/j.giq.2019.06.004
Ammary, Z., & Hameed, A. (2021). Implementation of electronic document management systems in government institutions: Opportunities and challenges. Government Information Quarterly, 38(2), 101–113. https://doi.org/10.1016/j.giq.2020.101567
Budiarto, T., & Prabowo, H. (2019). Implementasi e-arsip dalam mendukung tata kelola pemerintahan yang baik. Jurnal Manajemen dan Organisasi, 10(3), 189–198. https://doi.org/10.29244/jmo.v10i3.29472
Duranti, L., & Blanchette, J.-F. (2002). The authenticity of electronic records: The InterPARES approach. School of Library, Archival and Information Studies. Retrieved from https://www.interpares.org/
Duranti, L., & Rogers, C. (2020). Trusting records in the cloud: The implications of digital archiving. Records Management Journal, 30(1), 5–22. https://doi.org/10.1108/RMJ-07-2019-0034
Gartika, D. (2024). A case study from Bali Province, Indonesia — e-government management and e-records (JeDEM). JeDEM — Journal of e-Democracy and Open Government, 16(1). Retrieved from https://jedem.org/index.php/jedem/article/view/898.
Gilliland-Swetland, A. J. (2020). Concepts of records and archives. Archival Science, 20(2), 87–104. https://doi.org/10.1007/s10502-020-09340-8
Heeks, R. (2008). Benchmarking eGovernment: Improving the national and international measurement, evaluation and comparison of eGovernment. Evaluation, 14(1), 58–75. https://doi.org/10.1177/1356389007084673
Indrawati, A., & Wibowo, T. (2018). Electronic document management systems and the transformation of public service: Case study in Indonesia. Information Development, 34(4), 394–406. https://doi.org/10.1177/0266666917725995
International Organization for Standardization. (2016). ISO 15489-1:2016 Information and documentation — Records management — Part 1: Concepts and principles. ISO. Retrieved from https://committee.iso.org/sites/tc46sc11/home/projects/published/iso-15489-records-management.html
International Organization for Standardization. (2017). ISO 23081-1:2017 Information and documentation — Metadata for records — Part 1: Principles. ISO. Retrieved from https://committee.iso.org/sites/tc46sc11/home/projects/published/iso-23081-metadata-for-records.html
Johnston, G. P., & Bowen, D. V. (2005). The benefits of electronic records management systems: A general review of published and some unpublished cases. Records Management Journal, 15(3), 131–140. https://doi.org/10.1108/09565690510632319.
Katuu, S. (2018). Managing digital records in a global environment: Challenges and opportunities. Information Development, 34(2), 107–117. https://doi.org/10.1177/0266666916686462
Makmur, S. (2023). Implementation of archives digitization policy as a form of government digitalization in Indonesia. International Journal of Scientific Research, (article). Retrieved from https... (dokumen kebijakan/analisis Indonesia).
Miles, M. B., Huberman, A. M., & Saldaña, J. (2014). Qualitative data analysis: A methods sourcebook (3rd ed.). SAGE Publications.
Ngoepe, M., & Saurombe, A. (2016). Provisions for managing electronic records in the public sector in South Africa. Journal of the South African Society of Archivists, 49(1), 92–110. https://hdl.handle.net/10520/EJC194205
Peraturan Presiden Republik Indonesia Nomor 95 Tahun 2018 tentang Sistem Pemerintahan Berbasis Elektronik (Perpres No. 95/2018). (2018). Retrieved from https://peraturan.bpk.go.id/Details/96913/perpres-no-95-tahun-2018.
Renaud, K., & Blignaut, R. J. (2017). Why is security behaviour so hard to change? Information & Computer Security, 25(3), 239–255. https://doi.org/10.1108/ICS-11-2016-0089
Rogers, E. M. (2003). Diffusion of Innovations (5th ed.). Free Press.
Setiawan, R., & Mulyono, A. (2020). Tantangan pengelolaan arsip digital dalam era transformasi birokrasi. Jurnal Kearsipan, 14(1), 15–28. https://doi.org/10.20473/jk.v14i1.2020.15-28
Sprehe, J. T. (2005). The positive benefits of electronic records management in the context of enterprise content management. Government Information Quarterly, 22(2), 297–303. https://doi.org/10.1016/j.giq.2005.02.003.
Suharyanto, A. (2021). Inovasi digitalisasi arsip dalam peningkatan efektivitas pelayanan publik. Jurnal Administrasi Publik, 8(2), 115–127. https://doi.org/10.15294/jap.v8i2.5432
Sulistyo-Basuki. (2019). Pengantar ilmu kearsipan. Rajawali Pers. Gil-García, J. R., & Pardo, T. A. (2005). E-government success factors: Mapping practical tools to theoretical foundations. Government Information Quarterly, 22(2), 187–216. https://doi.org/10.1016/j.giq.2005.02.001
Weerakkody, V., El-Haddadeh, R., Sabol, T., Ghoneim, A., & Dzupka, P. (2015). E-government implementation strategies in developed and transition economies: A comparative study. International Journal of Information Management, 35(3), 466–473. https://doi.org/10.1016/j.ijinfomgt.2015.04.002
Yunus, M., & Arifin, A. (2022). Tantangan tata kelola arsip di era digital: Studi kasus lembaga pemerintahan daerah. Jurnal Ilmu Administrasi Negara, 9(1), 77–90. https://doi.org/10.31943/jian.v9i1.411