1.
Rahmi NA, Ridhaningsi F. Service Quality and Innovation as Drivers of Customer Loyalty: The Mediating Role of Customer Satisfaction in the Context of Indonesian Railways. GRMAPB [Internet]. 2025 Jul. 30 [cited 2026 May 6];6(1):202-16. Available from: https://goldenratio.id/index.php/grmapb/article/view/1327