MEGA, Sri Wulan; SUGIONO, Arif; WIJAYA, Andi. Evaluating Public Service Performance in Food Safety Certification: The Role of Human Resource Competence, Information Technology, and Process Transparency at BBPOM Bandar Lampung, Indonesia. Golden Ratio of Human Resource Management, [S. l.], v. 5, n. 2, p. 548–566, 2025. DOI: 10.52970/grhrm.v5i2.1423. Disponível em: https://goldenratio.id/index.php/grhrm/article/view/1423. Acesso em: 16 may. 2026.